Bommarito Nissan Ballwin

The phone call made it even more clear they don’t care! First call goes to a call center. The person they recommended me reach out to never returned the call! Not great on the paperwork side and when yo First call goes to a call center. The person they recommended me reach out to never returned the call! Not great on the paperwork side and when you try to be fair, being in the sales game, and don’t fight hard to make the process as efficiently as possible knowing how bad things are right now in this sector they don’t put an emphasis on making things right to loyal customers! This also likely will lead to lost business from at least three different clients! They didn’t prove themselves when they were at fault for putting a customer in a bad situation and it’s upsetting when you know it’s possible by 2030 Nissan won’t look like they do currently when you follow up on the car market! We were taken completely advantage of and not treated with respect when a resolution was possible! Likely we could go to another dealership and they would find a way to lower our cost on our current lease yet Bommarito tries to push it to the side where our time isn’t getting taken into account on the full picture As a salesman myself this is a wake up call and will be staying clear of the Bommarito name when this could have been a lifelong partnership! This is an embarrassment to the auto industry and sales! When things go wrong you just take full accountability and that clearly isn’t important to the Bommarito team! More

Thank you Greg Clevlen! You spent the extra time to research my axle issue and found it was covered by the Powertrain warranty. You made my day! You spent the extra time to research my axle issue and found it was covered by the Powertrain warranty. You made my day! More

I brought my 2021 Kicks in because neither of my rear doors would not open from the inside. I told him I had an extended warranty and he blew it off telling me it would be $189 to troubleshoot it. When h doors would not open from the inside. I told him I had an extended warranty and he blew it off telling me it would be $189 to troubleshoot it. When he called me back to tell me what was wrong he told me the child safety locks we flipped. I had no idea that was a thing seemingly, who would pay $189 to flip 2 switches. He should have said, let’s check them and showed me where they were before he accepted it for service. I’ll be going to Nissan for my money back and this will be the 1 and only Nissan I buy. More

I have been trying to contact Bill Holliday for over a week now. I keep getting his voicemail and o return calls back. I just purchased 2020 volvo xc60 less the3 months ago. I took it in for service b week now. I keep getting his voicemail and o return calls back. I just purchased 2020 volvo xc60 less the3 months ago. I took it in for service because the AC was not getting cold. They told me it was a leak in oe of the hoses. They offered to pay half the cost since it is not covered under the warranty. I agreed to pay half and I still haven't heard back from Bill. It is starting to get hot outside and I need my ac fixed. Can someone please help. Thanks so much. Terrance Howelll More

I asked for a quote on a vehicle. I was given a arbitrary number out of the blue. When I asked for a itemized quote like any other dealer would, I was told "You have reached my limit. I was given a arbitrary number out of the blue. When I asked for a itemized quote like any other dealer would, I was told "You have reached my limit. Good luck on your search!". More

The salesperson was very helpful and understood our specific needs for a car on a budget. We would definitely go there again for a car in the future. specific needs for a car on a budget. We would definitely go there again for a car in the future. More