Bolton Dodge Chrysler Jeep Ram Fiat

Great customer service from beginning to end! I'm working out of state, but was searching for a specific Ram 3500. Found the vehicle on the MCCDJR website which is also clearly designed and easy I'm working out of state, but was searching for a specific Ram 3500. Found the vehicle on the MCCDJR website which is also clearly designed and easy to navigate. I made the call, asked to speak directly with a sales manager since I had an urgent need to purchase. After only 5 or 10 minutes, the GM and Sales Rep conducted a conference call to confirm the truck met all needs. We found the truck was only lacking the cold weather package so they added at no cost. The GM gave me his bottom dollar drive out price, I agreed, and the dealer began the prep and vehicle delivery process prior to receiving my finance approval based solely on my word. This "down to Earth" and trusting attitude reminded me of the past generations where a hand shake on an agreement was better than a contract. I consider this transaction to be the most efficient, easy, and comfortable out of all my previous vehicle buying experiences. I highly recommend this dealership and will use them again for any future purchases. This is how customer service across all industries should be modeled. Thanks again for the team effort and quick responses to my urgent needs. Sincerely, James Tittle. US Army Retired and happy Ram Owner. More

Great Mechanics, bad support staff and management Dropped off my truck for repairs and advised them of my Mopar ectended warranty. They called back with estimate which was quite. They told me I did no Dropped off my truck for repairs and advised them of my Mopar ectended warranty. They called back with estimate which was quite. They told me I did not have any warrant besides power train. Drove back to desler and showed service mgr my contract, ha said they would take care of it. They called back with another estimate 5 days later saying my warranty covered none of the repairs except exhaust. Drove back to the dealer for the 3rd time. Mgr was at lunch. Went up front and spoke to the guy who sells the warranties. He found the service mgr and finally got my problem resolved. Hats off to that guy, he cares about the customer. Mechanics did a great job. Took 8 days due to the Mgr and warranty person in service incompetence. Truck was fixed properly and returned clean and repaired as I requested. Only took 2 days to repair once they got the go ahead. More

Awesome Mid County Dodge has the best customer service ever the sales team is very friendly and knows what they're doing when it comes down selling cars .I h Mid County Dodge has the best customer service ever the sales team is very friendly and knows what they're doing when it comes down selling cars .I have referred 4 friends and all of them have vehicles from here you need to come as well Awesome team...... More

Good experience My experiences with mid county Chrysler Dodge Jeep Ram were very pleasant. Nice people great customer service and speedy results. I would recommend th My experiences with mid county Chrysler Dodge Jeep Ram were very pleasant. Nice people great customer service and speedy results. I would recommend them to friends and family. More

Service experiences Have been doing business with this dealership for 9 years. Have always had a great experience with everyone at the dealership. The service dept. Alway Have been doing business with this dealership for 9 years. Have always had a great experience with everyone at the dealership. The service dept. Always does their best to to the job right the first time. Always with a smile toi. That means a lot. More

Website doesn't work. Website doesn't work, no one answers phone or returns phone calls. Customers were not acknowledged immediately. Service center was a little difficult Website doesn't work, no one answers phone or returns phone calls. Customers were not acknowledged immediately. Service center was a little difficult to locate due to improper or few signs indicating the direction. More

Review Mike is excellent in his profession. He sold us my truck and then helped me in the service dept by keeping me informed on the time length of getting m Mike is excellent in his profession. He sold us my truck and then helped me in the service dept by keeping me informed on the time length of getting my vehicle serviced. More

Sales staff was very helpful Michael Coleman was very helpful in my selection and in my financing of my 2018 Ram 1500 Quad Cab.. Looking forward to my next purchase. Michael Coleman was very helpful in my selection and in my financing of my 2018 Ram 1500 Quad Cab.. Looking forward to my next purchase. More

A great service writer shop foreman and overall service Depa I was traveling when I had problems with my Jeep Grand Cherokee EcoDiesel. April in the service department went Above , and beyond the Call of Duty. I was traveling when I had problems with my Jeep Grand Cherokee EcoDiesel. April in the service department went Above , and beyond the Call of Duty. I received prompt and wonderful service with the most friendly atmosphere anyone could ever expect. I thank April and the entire service department. Sincerely Don Wells More

Honest service department The have gone above and beyond to take care of me and my wife. I would tow my truck past the Beaumont dealership to go to Mid-County. Thats a fact The have gone above and beyond to take care of me and my wife. I would tow my truck past the Beaumont dealership to go to Mid-County. Thats a fact. More