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Bolton Dodge Chrysler Jeep Ram Fiat
Port Arthur, TX
243 Reviews
Stress-Free Car-Shopping
Here at Bolton Dodge Chrysler Jeep Ram FIAT, it is our mission to be the automotive home of drivers in the Port Arthur, TX area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Dodge, Jeep, Chrysler, Ram models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Port Arthur.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 243 reviews
January 09, 2016
Good experience Good service and very nice people. I recommend Dwight. He was great! He was very nice and did not pressure us like other places do. If your looking fo Good service and very nice people. I recommend Dwight. He was great! He was very nice and did not pressure us like other places do. If your looking for a car give Dwight a shot. You will be glad you did. More
by Evanscr
Employees Worked With
Dwight Adams
January 05, 2016
Dishonesty Oct. 27th 2015 They had the car running when we got there because "they wanted it comfortable for us." We drove it. We loved the way it drove. We kill Oct. 27th 2015 They had the car running when we got there because "they wanted it comfortable for us." We drove it. We loved the way it drove. We killed the car not thinking anything at all about them having it going for us. From there we haggled back and forth with money. You know, the whole dealership negotiation we ALL dread. Mind you, no one has gone to pull the car around to start getting it ready. They knew we were buying it. When we finally settled on a number, they took us to the Big guy (Logan). The guy who pinches the buck just a little more to get all they can. When we finalized everything with Logan (in a totally different building) as we are walking out the door, they are pulling it out of the shop, once again running. I cannot stress enough how devious they were on making sure we never saw anything they done with this car. We left with our car! We were told, "mechanic has checked everything out y'all are all set." On November the 8th 2015 exactly eleven days after buying this "great car" it won't start. The battery was completely dead. Everything hit me right there, here we are paying 187 dollars for a new battery because no one EVER metioned the car had been jumped off. That my friends is why they "had it comfortable for us." I called the dealership and asks to speak with Jeremy, I plainly up front said, " I now know why the car was running and I want to know who all knew this vehicle was jumped off to get it started, and why we were not told about?" He stated and I quote, "well yes, I knew it was jumped off, but we jump vehicles off here all the time." I was beyond flabbergasted. After several minutes on the phone he transferred me, yes you guessed it, back to the big guy (Logan). Logan assured me that ,that is not at all how they handle business there and they are more than willing to give me a extended warranty at there cost. Only about another 4,000.00 dollars or maybe just a little shy of it. "Are you kidding me?" I asked. "You want me to pay you for something y'all knew about and withheld from both my husband and I in order to finalize a sale? Forward into the future. That battery I bought, two weeks after buying it, it was dead. They knew very well that this vehicle had a problem. They were needing the sale, it was getting close to that 90 day of owning it, they filled me in on that, you know, because it was such a great deal. They stuck us with a problem. I'm currently writing this review now because today 1-5-2015 my vehicle is sitting in a shop and Mid County Chrysler will not return any of my calls today. We are looking at a money pit because there a several dishonest people that work here. Just some extra information for you. When a dealership withholds information like this, they are legally held responsible. There are laws that protect the consumer. There are also lawyers who know their business. I hope and pray that anyone that is reading this takes what I've I have shared very seriously. If you would like to contact me for more information and updates, please e-mail me at k2e0s0h3a82@yahoo.com. It's a letter then a number...... :-) More
by Lambright
Employees Worked With
Jeremy
December 29, 2015
Easy buying experience! I purchased a 2016 Dodge Lonestar Diesel half ton from Hector Maldanado! I was not there very long and I never got the run around. Straight forward I purchased a 2016 Dodge Lonestar Diesel half ton from Hector Maldanado! I was not there very long and I never got the run around. Straight forward dealing is what took place! He's a legit guy to work with and I recommend that if you decide to purchase a new or used vehicle ask for him! I would definitely purchase or send anyone to him! More
by Dltrahanjr
Employees Worked With
Hector Maldanado
December 28, 2015
Best experience @ a dealership I dealt with Chris Windham. Chris listened to what I was looking for in a vehicle, and when the item wasn't in stock, Chris let me know what would be I dealt with Chris Windham. Chris listened to what I was looking for in a vehicle, and when the item wasn't in stock, Chris let me know what would be available in the near future. Chris contacted me when the vehicle arrived. I was pre-approved for a loan, but Mid-County got me an even better loan through one of their finance companies. Logan was the gentleman who explained the finance process and candidly covered all the details making this the best experience I have had in finding and financing what I needed. Lots of smiles and friendly folks at Mid County. More
by juan gelista
Employees Worked With
Chris, Logan
December 16, 2015
Excellent service I bought a Jeep from Kim A. He picked me up at the airport and had my paperwork ready (as I requested) when I arrived. Very pleasant experience. I bought a Jeep from Kim A. He picked me up at the airport and had my paperwork ready (as I requested) when I arrived. Very pleasant experience. More
by Karen H.
Employees Worked With
Kim A.
December 14, 2015
Caravan Everything went smooth even though we were there after closing. Everyone we encountered was very friendly. Price was right and financing went through Everything went smooth even though we were there after closing. Everyone we encountered was very friendly. Price was right and financing went through with no hassle. More
by Kmilich
Employees Worked With
Gagdiel Espinoza
December 10, 2015
Great dealership Had a great purchasing experience. Everyone was very courteous and friendly. Mr Bradley treated me with the utmost respect. I look forward to future p Had a great purchasing experience. Everyone was very courteous and friendly. Mr Bradley treated me with the utmost respect. I look forward to future purchases with this dealership. More
by Kpelt22
Employees Worked With
Elvin Bradley
December 08, 2015
Nicholas Hunter is a great salesman, ask for him! Nicholas Hunter was a wonderful salesman! I came into the dealership with one SUV in mind. They didn't have it in inventory, so he showed me a few dif Nicholas Hunter was a wonderful salesman! I came into the dealership with one SUV in mind. They didn't have it in inventory, so he showed me a few different options that met my requirements. I decided that I didn't want any of those options, so he did what he could to get the vehicle I wanted in stock. I asked for a very specific vehicle with certain features, and he found one for me! He let me know it was in and had me come test drive it. I was very specific about what I was able to pay a month and he did everything he could to make the vehicle fit my budget. Even when I was being super difficult, he was patient with me and never got frustrated. He always had a positive attitude and did everything I could have asked for and more. If you are looking for a caring and attentive salesman who will do everything he can to get you what you want, I highly recommend Nicholas Hunter! More
by jlavalley
Employees Worked With
Nicholas Hunter
December 06, 2015
Good service from buying vehicle to servicing vehicle!! Bett Betty Chardin has really been a great help above & beyond my expectations! He has guided my wife & I in purchasing vehicles thru servicing of vehicl Betty Chardin has really been a great help above & beyond my expectations! He has guided my wife & I in purchasing vehicles thru servicing of vehicles!! More
by Hunter
Employees Worked With
Betty Chardin
December 05, 2015
Very friendly and down to earth. Our salesman knew exactly the car I was looking for. I had done my research the night before and he took me straight to the car I wanted without me Our salesman knew exactly the car I was looking for. I had done my research the night before and he took me straight to the car I wanted without me having to tell him which one it was! I was very impressed. He was very knowledgeable!! More
by dmeyer27
Employees Worked With
Dwight Adams
