Bob's Auto Center of Wilmington

Bought my first dream car! Judson, Thomas, and Chuck were so helpful in helping me buying my first car!! I couldn’t of asked for a better group to help me. I’m so blessed to hav Judson, Thomas, and Chuck were so helpful in helping me buying my first car!! I couldn’t of asked for a better group to help me. I’m so blessed to have bought my car here. My boyfriend also purchased his first bought car here. Amazing people and business. 10/10 recommend! More

Chevy way! The guys made my car buying process a stress reliever. They Worked for my best interest and to make sure I was satisfied when I left! Great staff all The guys made my car buying process a stress reliever. They Worked for my best interest and to make sure I was satisfied when I left! Great staff all around especially Mr. Thomas and Mr. Judson! More

The Greatest Service When I was looking for a car the guys at Bobs Auto Center were more than happy to help. I went through Thomas when I was looking for my car because he When I was looking for a car the guys at Bobs Auto Center were more than happy to help. I went through Thomas when I was looking for my car because he was a friend of the family. It was a struggle to get a car with my credit not being very high with having student loans. Thomas worked with me day in and day out until I got to walk out with a vehicle I wanted. A couple weeks later my girlfriend was looking for a car and this time Judson Wood was on the scene. He helped us get her into the car she really wanted. At first she didn’t have any credit so we were looking for cars in the lower price range but Judson had to of made over one hundred phone calls until the banks finally budged and gave her the higher priced vehicle she really wanted. Judson worked for weeks until everything came together. Now she is so happy! The hospitality at Bobs Auto Center is unlike anything I have ever experienced with a car dealership! You should definitely check them out! Ask for Thomas or Judson when you go! You won’t be disappointed! More

My new used car Jud was the best he got me in a car with a very low fico score I would recommend Anyone the maybe looking for a car Jud was the best he got me in a car with a very low fico score I would recommend Anyone the maybe looking for a car More

Truck Purchase Fantastic service, told them what we wanted to spend and they made it happen. Left with the exact truck I wanted, payment I wanted, and not to mention Fantastic service, told them what we wanted to spend and they made it happen. Left with the exact truck I wanted, payment I wanted, and not to mention a 2 year warranty and 5 free oil changes. Calvin was a pleasure to work with. More

Poor sense of customer relationship I purchase a used 2013 Chevrolet Duramax standard bed pickup truck on May 5, 2018. The price was fair for a diesel truck and the truck had about 150, I purchase a used 2013 Chevrolet Duramax standard bed pickup truck on May 5, 2018. The price was fair for a diesel truck and the truck had about 150,000 miles. After two months of driving the truck in town and on highways--no heavy towing--the transmission started going into a disable mode. This can be cleared by shifting to neutral or turning the engine off. However, the disable mode continues to occur frequently. I contacted Bob's Auto Center of Wilmington to inform them of the problem and let give them an opportunity to remedy the problem. They recommended taking the truck to a local transmission shop, Pro-Bilt of Wilmington. The person I talked with even suggested that Bob's Auto of Wilmington may help defray the cost of any repair depending on the diagnosis of the cause. Pro-Bilt manager was took the truck in with no delay and scanned the system for diagnostic codes. There were three fault codes indicating an electrical solenoid fault. Pro-Built removed the transmission fluid pan to inspect the transmission valve body and check for any debris in the pan. The transmission was "pristine" indicating no mechanical or hard part failures. A Pressure Solenoid B was replaced and the internal filter replaced. Total cost for the repair was $433 ($106 for solenoid part, $30 for filter, and $270 labor). After picking up the truck I stopped by Bob/s Auto to explain the repair and express my dissatisfaction with having this problem within 90 days of purchasing the truck. I did not purchase an extended warranty, but expected any reputable business to at least offer something to defray the cost and keep the customer happy. I even suggested that most of the repair was more of a service to replace the filter, drain and refill the transmission fluid. This was to say maybe Bob's Auto would split the repair bill with the customer. They would have no part of this, saying that I had bought a used truck and these these failures are expected. No sh_t Sherlock, Bob's Auto doesn't sell new vehicles. Lesson learned is to always pay a shop to scan the vehicle for codes. It's very easy for a dealer to keep clearing the codes to get the vehicle off the lot, and after a few thousand miles of driving the transmission or engine will start throwing the fault codes. Bob's Auto decided that $200 was worth this negative review and the loss of any future business from me or my recommendation to purchase vehicle from Bob's Auto. More

Helpful, knowledgeable, friendly, and truthful Bob's helped out by taking two vehicles in trade, gave me a ride to get them! Put me in a beautiful truck too! Thank you Bob's helped out by taking two vehicles in trade, gave me a ride to get them! Put me in a beautiful truck too! Thank you More

Professional, Great Vehicles, Friendly Staff My husband and I were looking for a used 4 wheel drive truck. We had visited many other dealerships. We went to Bobs Auto Center and so glad we did! W My husband and I were looking for a used 4 wheel drive truck. We had visited many other dealerships. We went to Bobs Auto Center and so glad we did! We went on a Saturday evening when they were closing. Judson Wood helped us look at trucks. He did not care that they were closed but listened to our wants and needs in a vehicle. All the trucks we looked at were in excellent condition and low miles. On Monday my husband closed the deal with Judson and Chuck the General Manager. The experience was nothing but professional. My husband and I highly recommend this dealership. They go above and beyond! More

No hassle, very respectful, best car buying experience Bought our first van from here and LOVE it. Judd was great, super personable, and not pushy at all! Would recommend buying a vehicle from this dealer! Bought our first van from here and LOVE it. Judd was great, super personable, and not pushy at all! Would recommend buying a vehicle from this dealer! More

Awesome!!!! I have purchased 6 vehicles from Bob's have never been let down. Only place to shop for a used car/truck !!! They will do whatever they can to get yo I have purchased 6 vehicles from Bob's have never been let down. Only place to shop for a used car/truck !!! They will do whatever they can to get you a vehicle. More