Bob Wondries Ford

Best deal on a new 2015 Fiesta I can't say what deal I received, but no one will be disappointed with the deals they are making to get you in a comfortable sport new car :) !!!!!!!! I can't say what deal I received, but no one will be disappointed with the deals they are making to get you in a comfortable sport new car :) !!!!!!!!!!!!!!!!!!! More

Great Customer Service! I wasn't happy with the memory of when I bought my vehicle at this dealer. But the customer service was great. I like the fact that all my concerns I wasn't happy with the memory of when I bought my vehicle at this dealer. But the customer service was great. I like the fact that all my concerns were fixed and shown to me by the service person and the mechanic person. More

Great Atmosphere.. Great experience! Never would've thought about buying a Ford until my Daughter's fiance told us about this dealership. We went to look, and since the vehicle was going Never would've thought about buying a Ford until my Daughter's fiance told us about this dealership. We went to look, and since the vehicle was going to be for her, she picked one out that not only looked great but great gas mileage. What's better is Paul Johnson and Chris Greco worked with us since we did have a little negative equity with the trade and gave us a GREAT trade in value to help minimize the upside down. I recommend this dealer to everybody I know looking for a vehicle! More

Excellent communication and customer service I am very please with the entire experience. I was searching for a new F150 with certain options and within 48 hours the vehicle was located and we w I am very please with the entire experience. I was searching for a new F150 with certain options and within 48 hours the vehicle was located and we were able to complete a deal that I felt great about. Later I discovered that the vehicle I purchased was lacking an important option that I overlooked and after inquiring about a remedy the issue was resolved. I am extremely impressed with the professionalism and willingness to take care of my needs. I will absolutely return for my next vehicle. More

A highly competent and pleasant purchase experience I was looking for a new/used Mustang. A nice young gentleman named Mars made it happen for me. He was highly competent and very pleasant, and followin I was looking for a new/used Mustang. A nice young gentleman named Mars made it happen for me. He was highly competent and very pleasant, and following the test drive, we agreed on a purchase. The whole experience was rather quick and I was satisfied with the price we settled on. I would recommend this dealership. More

great experience It's a long story, but i really wanted a new car, i have been living in pasadena for 1.5 years without one. For many reasons i was afraid, i would not It's a long story, but i really wanted a new car, i have been living in pasadena for 1.5 years without one. For many reasons i was afraid, i would not be able make it happen, but with Melina's patience and persistence i am zipping around town in my fun new c-max and hardly using gas at all yet :). most of the process was over the phone which really minimized my time at the dealer. melina and henry were professional friendly and courteous. it has been awhile since i had a car, let alone a new one, but melina went the extra mile to be sure i understood all the bells and whistles and everything else. It was my best car buying experience to date. More

They were very helpful, friendly (especially Mandy) and attentive the moment my car entered the service lot. They were also very quick and efficient with their work. attentive the moment my car entered the service lot. They were also very quick and efficient with their work. More

My wife and daughter went to purchase an explorer under x plan. The dealer ignored this and hence over charged. They did not handle the trade but made my daughter return and a month later did not pay off tra plan. The dealer ignored this and hence over charged. They did not handle the trade but made my daughter return and a month later did not pay off trade. They are a really poor dealership to deal with , ( no deal here) go elsewhere, More

Incredibly Slow Service!! my 2-week old Explorer had an engine warning light come on...brought it in here at 10AM. They checked the code number and found it to be a VCT sensor that needed replacing (what engine warning light come on...brought it in here at 10AM. They checked the code number and found it to be a VCT sensor that needed replacing (what the xxxx? car is 2 weeks old!) they didn't have the part and had to send their mook down to a dealership in Anaheim??...I'm still waiting for him to return...it's been 4 hours and they haven't told me xxxx More

DO NOT Take your vehicle for service here. After ford replaced my motor in my 2009 F250 Diesel two years ago, I recently discovered an oil leak at the oil pan. My first thought was that it was coming fro replaced my motor in my 2009 F250 Diesel two years ago, I recently discovered an oil leak at the oil pan. My first thought was that it was coming from the oil plug in the oil pan. After they replaced the plug the leak continued indicating that they never checked it to see if it continued to leak. And it did leak. So I bring the truck back for a second repair trip. The service writer states that there appears to be damage to my oil pan from possibly hitting something and that the repair will cost $1700!. He then suggests that I should file a claim with my auto insurance company. I then had them let me look at the oil pan while up on lift and there was absolutely no damage to indicate that I struck something. I was able to see that the leak was not coming from the oil plug but from another adjacent area. I took pics as well. There apparently was a small hairline crack. I then was advised that the oil pan was most likely damaged by Fairview Ford when they replaced the motor two years ago and to contact them. After contacting Fairview Ford they denied that possibility and explained that the pan was no longer covered in the warranty. Fast forward .... I take the truck to a third dealer ( Fairway Ford ), and within 5 minutes they explain that a replacement oil pan was still covered and after their mechanic checked to confirm that there was not any driver damage to the pan. Unbelievable ! He could not explain why Bob Wondries was so deficient and negligent, but they were. I have advised my Auto Insurance carrier as well as the DMV and Better Business Bureau. More