Bob Wade Autoworld

Great shopping experience My husband and I wanted to replace a 2006 Dodge Caravan, and I had spent quite a bit of time online figuring out exactly what we wanted. We stopped at My husband and I wanted to replace a 2006 Dodge Caravan, and I had spent quite a bit of time online figuring out exactly what we wanted. We stopped at Bob Wade Autoworld, just planning to comparison shop and see what they had. We were met by Helen Shibut, who did a terrific job of determining what we wanted and answering our questions as we test drove a 2016 Subaru Forester; if she did not know the answer to a question, she checked with someone else to find it. They did not have the color of the model we wanted on the lot, but they had one coming from the factory in about 10 days, which we bought that day. The new car was lacking a couple of optional features we wanted, and Helen made sure they were added and installed before we took delivery. The dealership also gave us a fair value on our trade-in. Helen made several phone calls to keep us posted on the progress of the delivery and has been in touch several times since we took delivery of the car to make sure that everything is okay, and she has been very friendly and personable without being pushy. We have not needed any service yet but have had several emails from the service dept., just "touching base" until we do need service. All in all, this was a very positive buying experience. More

our subaru #6 Helen was caring, full of great information, never in a rush, patient with test driving questions. She let us see her new Forester to help decide on c Helen was caring, full of great information, never in a rush, patient with test driving questions. She let us see her new Forester to help decide on color , interior......compared to those on at the dealership. Everyone was helpful... Great experience.. More

Great experience Thank you Helen! We had a great experience at Bob Wade. Have heard from them several times since our purchase to check up on our satisfaction. Much Thank you Helen! We had a great experience at Bob Wade. Have heard from them several times since our purchase to check up on our satisfaction. Much better than Valley Subaru in Staunton More

Very friendly, helpful and courteous - entire dealership Travis Utley and Steve Gillette were great to deal with. Easiest car buying experience in 50 years! Travis has called to check on how the vehicle is Travis Utley and Steve Gillette were great to deal with. Easiest car buying experience in 50 years! Travis has called to check on how the vehicle is performing and if we have any problems. On a recent return, several little problems were either fixed or planned for, by ordering parts. More

Excellent and Attentive Sales Team It was a pleasure to work with Scott Lokey to purchase our vehicle. He was knowledgeable about the various vehicles and listened to our needs. It was a pleasure to work with Scott Lokey to purchase our vehicle. He was knowledgeable about the various vehicles and listened to our needs. More

Bob Wade Subaru, of course! Trusted service for 15 years!! On Oct. 14 I was driving my 2011 Subaru Forester home from Harrisonburg to Basye on a road through the GW National Forest, when I had a terrible accid On Oct. 14 I was driving my 2011 Subaru Forester home from Harrisonburg to Basye on a road through the GW National Forest, when I had a terrible accident driving off the road. Although the car was totally destroyed on impact with a tree, I was saved by the airbags. While still suffering with a fractured sternum, I asked my husband to take me to Wade Subaru the following weekend to look at the cars in their lot. The new models looked great, but I was undecuded because I had my heart set on the same dual transmission that I had enjoyed in my last car. No clutch, but the ability to shift manually. Brandon Mitchell showed me a blue 2012 Forester which met my criteria, but I was still restricted from test driving for another 5 weeks. I searched on line for low mileage Foresters, and I had several helpful phone conversations with Derek Pyburn. On Dec.9 we were back at Wade. The blue car was still available. Brendan was on duty and able to sell me my 6th Subaru that evening. I definitely wanted to drive it home that very night. He made it possible. I am a happy camper! More