Bob Tyler Toyota
Pensacola, FL
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Stacey Conley at Bob Tyler Toyota has made my car buying experience super easy. Great communication and answered all my questions. I would definitely refer them to other friends and family experience super easy. Great communication and answered all my questions. I would definitely refer them to other friends and family More
Andres goes above and beyond for his clients. I experienced some fairly complex issues for each of 2 service experiences, and both times Andres handled the service experience professionally, effect experienced some fairly complex issues for each of 2 service experiences, and both times Andres handled the service experience professionally, effectively, and efficiently. What would be a headache for either service manager and/or client is a seamless and well-executed performance from Andres. Kudos to him. More
Tony and Stacy were very professional and helpful.Both are at the top of their profession.Follow up phone calls were well appreciated! I will definitely refer this first class dealership to friends and f are at the top of their profession.Follow up phone calls were well appreciated! I will definitely refer this first class dealership to friends and family. sincerely,James b. Craft More
Service may be fair but the fact that they let my partner sit for over an hour to wait for a shuttle along with 10 other customers while the shuttle took the BOSS to the airport is unacceptable! No loaner o sit for over an hour to wait for a shuttle along with 10 other customers while the shuttle took the BOSS to the airport is unacceptable! No loaner offered. Will not be buying a truck there as I intended or further service for our vehicle. Putting the boss man above paying customers so he can roll to the airport is unacceptable. More
Unethical business!This car dealer trick me to pay a Unethical business! This car dealer trick me to pay a lot of money only for the A/C. However after 3 times of paying for my A/C about $2,500 someth Unethical business! This car dealer trick me to pay a lot of money only for the A/C. However after 3 times of paying for my A/C about $2,500 something. Now the coolant is all over inside my car instep of going out. None of them is respond for the problem. The worse car dealership ever!!! Also Most of them not friendly as all since I am foreigner! More
Returned my brother’s 2020 Camry with 800 miles due to terminal brain cancer. He traded his 2029 Hilander for it. The dealer barely gave my brother’s wife payoff, for it, even though the trade in price a terminal brain cancer. He traded his 2029 Hilander for it. The dealer barely gave my brother’s wife payoff, for it, even though the trade in price at Kelly Blue Book was at least $2,000 more. They took advantage of his awful situation, first when he made his trade and a horrible deal and then again when we took it back. They are all about making the most hey can. Totally about profits. I would NEVER recommend the car dealer. In fact, I’ll never buy a Toyota again after this experience! More
We just baught our second vehicle from Bob Tyler and it was a great experience. Stacey Conley was very helpful and layed back. He worked very hard to save us money and got us in a nice 2020 pickup. Thanks was a great experience. Stacey Conley was very helpful and layed back. He worked very hard to save us money and got us in a nice 2020 pickup. Thanks Stacey you rock. More
I bought a used Toyota 4 Runner from Bob Tyler Toyota and was shown on the service record that they had changed the timing belt before offering it for sale. Belt gave way within 2,000 miles causing substant was shown on the service record that they had changed the timing belt before offering it for sale. Belt gave way within 2,000 miles causing substantial damage and Bob Tyler Toyota refused to stand behind their work. When I got Mr. Tyler on the phone it became clear he was a crook and a liar. More
Exceptional Customer Service I recently found myself in need of a newer vehicle, my old one was giving me too much trouble than the car was worth. I am very skeptical of any type I recently found myself in need of a newer vehicle, my old one was giving me too much trouble than the car was worth. I am very skeptical of any type of dealership, I work hard for my money and it seems that you're just a "$" sign to most. Spoke with Mr. Joalex Mercado in Bob Tyler Toyota, he is bilingual (English and Spanish) and I was able to describe exactly what I needed and the budget I had to work within. He got me a discount by trading in the car I wanted to get rid of and brought me the documentation along with the car TO MY HOME, bought the 2011 Toyota Camry for less than 6K, and only pay $114 per month through that almost contact free environment. More
Hello. Yesterday July 29, 2020 I purchased a 2020 Toyota Tacoma TRD 4x4 Off Road. my salesman was Stacey Conley. I called several days ago to inquire about his inventory of Tacoma’s. Stacey was recom Tacoma TRD 4x4 Off Road. my salesman was Stacey Conley. I called several days ago to inquire about his inventory of Tacoma’s. Stacey was recommended to me by my neighbor. I’m glad I called. I waited on Stacey for him to return to work after taking some time off for some much needed rest from working many days in succession. Let’s put it this way, Stacey made the process go easy. I traveled from Alabama to come to Bob Tyler’s Toyota dealership. I could have gone to many other places in Alabama but I figured why not work with a known quantity. Stacey was a recommendation from a trusted source so I go with what feels right. I hope my relationship with the dealership is as good as my interaction with my salesperson. But I have an inside connection now! Thanks to the gals in finance I am good to go as well with them. Thanks again!! More