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Bob Tyler Toyota

Pensacola, FL

3.2
499 Reviews

7201 N. Pensacola Blvd

Pensacola, FL

32505

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Showing 499 reviews

August 26, 2016

BUYER BEWARE Micheal Campbell has told us now for two months our checks are in the mail. I did get one of them after calling and going by the dealer ship numerous More

by Bob Tyler Toyota customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Campbell, Alex Bohatka
August 22, 2016

Excellent customer service! From beginning to end, jerrd peevy went above and beyond to make our experience with leasing our first car simplistic, excitng and fun all with the ut More

by stephanieheckman8852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Peevy, Shawn Eidson
August 18, 2016

Second Chance Win! Phillip. His personable non-pushy approach is very helpful at feeling comfortable at your dealership. He was very willing to get all our questions ans More

by GGStamps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Walker, Charla Palmer
August 18, 2016

Very up front and honest. When looking for a car, Sultan tried his best to find me something that would work with my interest payments on a loan and what not. He never up talke More

by Jogthong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sultan Nasser
August 16, 2016

Don't Expect Them To Return Your Call They are either too rude to care about returning a call (promised callbacks and voice messages left for a callback) or they're too disorganized to eve More

by Job
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Katie, Jamie, Sam, Mike Hallmark
Aug 22, 2016 -

Bob Tyler Toyota responded

I'm sorry to hear about your experience. If you'd like to reach out to me and talk about it please call me, Ken Musselman, at (850)478-9999. Thanks for your time.

August 16, 2016

Service Dept Worse service dept I have ever dealt with. I just bought my brand new Tacoma in December and got a nail in the tire. I was told in finance that its More

by Amy T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Westley Bruggeman
Aug 22, 2016 -

Bob Tyler Toyota responded

We are so sorry to hear about this, we pride ourselves on customer service and it's hard to hear about something like this. We reviewed our records of this incident and unfortunately you purchased the 1 year warranty without extra tire coverage, so that tire would not be covered. Please call 850-478-9999 and ask for Ken Musselman if you have any further questions

Aug 22, 2016 -

Amy T responded

As stated in my review I did not buy the extra coverage and stated that both times I was told it was covered. Train your employees they are giving bad information.

August 11, 2016

Trustworthy & Easy to Work With I was not looking forward to car shopping; in my experience sales people treat women like the are stupid and don't know a thing about cars. That was N More

by Clove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Walker
August 10, 2016

First time buyer Phil was a hard worker and really pleasant to work with. I met with him multiple times and he definitely earned my business. I did my homework and che More

by DirtyMikenDaBoyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Eidson, Phillip Walker
August 09, 2016

"Very Good" Phillip helped me a lot to buy my Toyota RAV4. I would recommend people to go and check out Toyota if they are thinking about buying a car. More

by Bimal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Walker
August 09, 2016

Greatest people that we had the honor to work with. On July 18 we had the pleasure of purchasing our first new van. Phillip Walker was such a pleasure to work with along with Kim Douglas, Shawn Eidson More

by rcwiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Peevy, Kim Douglas, Shawn Eidson, Phillip Walker
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