Bob Tyler Toyota
Pensacola, FL
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BUYER BEWARE Micheal Campbell has told us now for two months our checks are in the mail. I did get one of them after calling and going by the dealer ship numerous Micheal Campbell has told us now for two months our checks are in the mail. I did get one of them after calling and going by the dealer ship numerous times. I was stupid and trusted him on a hand shake during the deal. I have purchased 70000 dollars worth of vehicles from Bob Tyler just since October of 2015. Make sure you get a trade in value of your trade applied to the purchase or lease of your vehicle. I could have purchased the same car from another dealer without the trade in and paid 20 dollars a month less per month with a lower buy out at the end of my lease. So my car was a gift to Bob Tyler Toyota. I know it is shame on me but don't let them do it to YOU... More
Excellent customer service! From beginning to end, jerrd peevy went above and beyond to make our experience with leasing our first car simplistic, excitng and fun all with the ut From beginning to end, jerrd peevy went above and beyond to make our experience with leasing our first car simplistic, excitng and fun all with the ut most professionalism. He was very knowledgeable and helpful with every aspect of the purchase. He made sure I knew every little detail about my car and made me feel confident in my choice to use bob tyler. I would 100% refer anyone in the market for a vehicle to jered Peevy at Bob Tyler More
Second Chance Win! Phillip. His personable non-pushy approach is very helpful at feeling comfortable at your dealership. He was very willing to get all our questions ans Phillip. His personable non-pushy approach is very helpful at feeling comfortable at your dealership. He was very willing to get all our questions answered and is very creditable. Not only did we leave with a new car we left with a friend. Also, thank you Charla for staying late and professional. Signed, The Stamps More
Very up front and honest. When looking for a car, Sultan tried his best to find me something that would work with my interest payments on a loan and what not. He never up talke When looking for a car, Sultan tried his best to find me something that would work with my interest payments on a loan and what not. He never up talked a car, other than saying that some cars last forever so the mileage sometimes doesn't matter haha. But other than that, he's very honest. The car I ended up buying he said probably had an engine problem and he showed me the problem while we were driving. I still bought the car haha. And it ended up just being a automatic transmission problem, but the car is able to switch to manual, so that fixed that problem. More
Don't Expect Them To Return Your Call They are either too rude to care about returning a call (promised callbacks and voice messages left for a callback) or they're too disorganized to eve They are either too rude to care about returning a call (promised callbacks and voice messages left for a callback) or they're too disorganized to even remember that they were supposed to. They also need to stop shopping at Dollar General for their phone system. More
Service Dept Worse service dept I have ever dealt with. I just bought my brand new Tacoma in December and got a nail in the tire. I was told in finance that its Worse service dept I have ever dealt with. I just bought my brand new Tacoma in December and got a nail in the tire. I was told in finance that its covered for 1 year or 12,000 miles without the extra tire coverage. So I called the dealership because it was time for my oil change anyway and asked the girl that was scheduling if road hazard was covered without the extra insurance for the 1st year because I would need a new tire it could not be patched and she assured me that it was covered for the 1st year. So my mom just happened to be going in for service 2 days before my appointment and asked the service dept while she was there and was also told yes its covered for 1 year or 12,000 miles without the extra tire coverage. So imagine when I get there and get told that its not covered unless I bought the extra tire coverage. Not only was he rude about it he just kept saying you didn't buy the extra coverage. So why was I told by 2 different people it was covered even the guy who changed my tire from roadside assistance that has a Toyota says it should be covered of course should be being the word. I will drive out of my way for service now just to avoid going there. More
Trustworthy & Easy to Work With I was not looking forward to car shopping; in my experience sales people treat women like the are stupid and don't know a thing about cars. That was N I was not looking forward to car shopping; in my experience sales people treat women like the are stupid and don't know a thing about cars. That was NOT the case with Phillip Walker; he listeted to what I needed/wanted and my price range, which I admit wasn't very high. He went out of his way to find us a great car in our price range and was very honest, that we were rather limited given our parameters. He was an honest salesman that did NOT put a lot of pressure on us to buy. I was so comfortable with his sales approach that I recommend my son check him out as he was a first-time buyer and rather unsure of himself when it came to buying a car. Phillip is an outstanding person to work with and is very understanding of people in general. If you ever go to Bob Tyler Toyota, ask for Phillip Walker, he is a wonderful person to work with, an honest salesman and very understanding. He will go above and beyond to find a car that meets or exceeds your needs and more importantly your budget. More
First time buyer Phil was a hard worker and really pleasant to work with. I met with him multiple times and he definitely earned my business. I did my homework and che Phil was a hard worker and really pleasant to work with. I met with him multiple times and he definitely earned my business. I did my homework and checked out all my financing and dealership options and the Bob Tyler Staff worked with me to get a fair price. Shawn was able to get my APR much lower than I had expected. This was a great first time car buying experience for me and I definitely would come back. More
"Very Good" Phillip helped me a lot to buy my Toyota RAV4. I would recommend people to go and check out Toyota if they are thinking about buying a car. Phillip helped me a lot to buy my Toyota RAV4. I would recommend people to go and check out Toyota if they are thinking about buying a car. More
Greatest people that we had the honor to work with. On July 18 we had the pleasure of purchasing our first new van. Phillip Walker was such a pleasure to work with along with Kim Douglas, Shawn Eidson On July 18 we had the pleasure of purchasing our first new van. Phillip Walker was such a pleasure to work with along with Kim Douglas, Shawn Eidson and Jared Peevy. Phillip was so knowledgeable about the product, friendly and went way above to make sure that all of our questions and concerns were taking care of. Kim went out of her way to get us the best deal possible. Shawn was so professional on all our paperwork. Jared helped us get the navigation and all set up before we left. Such a great team. Sorry so late getting this review done those grand-babies came a few days later after the purchase and Granny was gone. lol But I want everyone to know what a great bunch of People you are and how much we enjoyed purchasing our Van from you. Thanks Bob Tyler for having such great Employees. Raymond and Charlene Wiggins More