Bob Tyler Toyota
Pensacola, FL
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Great experience Paul was absolutely amazing in the whole process. The whole staff I dealt with was very friendly and they helped with any details I wanted for my car Paul was absolutely amazing in the whole process. The whole staff I dealt with was very friendly and they helped with any details I wanted for my car ! I appreciate everything the staff did especially Paul ! More
Great auto service. Awesome salesman Allen Bozeman. Highest recommendation to work with a Allen Bozeman. He spent time teaching me about evaluation cars, evaluated my needs in a vehicle, and represente Highest recommendation to work with a Allen Bozeman. He spent time teaching me about evaluation cars, evaluated my needs in a vehicle, and represented me well to get a deal. Even though I didn't end up buying, I would call Allen a friend after working with him at the dealership. Many experiences with the service department and they work hard to do right by me, their customer. best service experience I've had. Reasonable, explain things to me and make sure that everything gets corrected even if I have to come back at a cost to them they clearly demonstrate they are dedicated to making everything right. More
Great experience! Thrilled with my new Toyota Tacoma! The vehicle sells itself. However, what was really satisfying, is the level of customer service we received from T Thrilled with my new Toyota Tacoma! The vehicle sells itself. However, what was really satisfying, is the level of customer service we received from Tony Teschel. He was friendly, knowledgeable,and demonstrated loyalty to the organization and the brand. He never made us feel pressured. And he made a sincere effort to accommodate us. World class service! Satisfied customer, Paul Williams More
Buying a truck Was upside down in my previous car. Bob Tyler was more than helpful in getting us in a new Tundra. Salesman and the GM went the extra mile to get us Was upside down in my previous car. Bob Tyler was more than helpful in getting us in a new Tundra. Salesman and the GM went the extra mile to get us taken care of. More
Fantastic experience!!! Wonderful experience buying my new Toyota Highlander. Sultan Nasser was a very knowledgable and helpful sales person. Kim Douglas was a very helpful s Wonderful experience buying my new Toyota Highlander. Sultan Nasser was a very knowledgable and helpful sales person. Kim Douglas was a very helpful sales manager and Charla Palmer made the payment very easy. More
Thank you Mr. Tyler and Mrs. Douglas Thank you for taking care of me. I have to say I was very impressed with how quickly Mr. Tyler handled an out of warranty situation. For several month Thank you for taking care of me. I have to say I was very impressed with how quickly Mr. Tyler handled an out of warranty situation. For several months I was in a dispute with Suzuki who refused to honor a warranty claim. After explaining my situation to Mr. Tyler he immediately said I will take care of this and fixed the issue right away. If you are looking for a dealership to call home, this is your place. I have always believed that the most important part of the car buying experience is the service you receive after the sale. In my case, the service after the sale has been outstanding. Thank you Mr. Tyler and Mrs. Douglas for going above and beyond. More
Did you know you employ people with theft records!?! The other day my husband and I came into your dealership to find a family vehicle. We ran into an employee and wanted to ask her a quick question; bot The other day my husband and I came into your dealership to find a family vehicle. We ran into an employee and wanted to ask her a quick question; both myself and my husband have never been so disrespected and dealt with such a rude individual when we were just trying to ask a simple question. After looking at her name tag and then asking a follow employee what her name was we learned that is was your employee Heather Phelps. My husband is a deputy so he is very protective of me and our family and so when this girl was rude we felt extremely disrespected.I want to just inform you of what kind of employee you have; she not only has traffic violations but she also has a theft record. This completely shocks me because we have heard so many great things about Bob Tyler but for you all to have such employees as this baffles me. I would hate to think if people knew someone was in their personal vehicle when it's in service and know they have a theft record they would not take there vehicles there. Not only that but also have learned that she has a suspended drivers license that was suspended in January 2017, this is a great disappoint that Bob Tyler would employ such employees. Don't you all do back ground checks? This all is even public record. I would hope to one day have a good experience with Bob Tyler. We are highly disappointed customers. More
Highly satisfied My fiancé and I have been looking for a car for almost 2 years now. We never thought we would actually be able to afford a new car. Thanks to Bob Tyle My fiancé and I have been looking for a car for almost 2 years now. We never thought we would actually be able to afford a new car. Thanks to Bob Tyler and Chris Jenkins they helped make a dream come true!! We got such an amazing deal! We could not ask for a better experience! Everyone was so helpful and friendly. We highly recommend doing business here! More
Did not do the work I made an appointment for an oil change. I get there, the first thing I said to the service advisor, I want the oil changed. I waited, after awhile, h I made an appointment for an oil change. I get there, the first thing I said to the service advisor, I want the oil changed. I waited, after awhile, he comes out and says ,all done. No charge, OK I did not have my reading glasses, so I read the invoice at home, They did not change the oil. What? More
Excellence Service My husband and I recently purchased 2 cars from Bob Tyler. Our salesman Jason Mobley is OUTSTANDING. We came in looking for a car for me and we left My husband and I recently purchased 2 cars from Bob Tyler. Our salesman Jason Mobley is OUTSTANDING. We came in looking for a car for me and we left with a car for my husband too. Best service EVER!!!! Jason is the absolute best car salesman I have every met. He comes highly recommended! Michelle Springs More