Bob Tyler Toyota

I have been having a problem with my Highlander intermittently being hard to start and cutting off so I took it to O'Reilly's Auto Parts, where we had received a battery replacement that was the mo intermittently being hard to start and cutting off so I took it to O'Reilly's Auto Parts, where we had received a battery replacement that was the most expensive they sold, over $300. They tested the battery, starter, and alternator which were working perfectly. Their battery was for a start/stop system. When I took it to Bob Tyler to do a diagnostic they said the battery was wrong for a start/stop system and that was my problem. I paid them over $300 for a new one. I went back to O'Reillys and they put the tester on the Toyota battery which came out to be the exact same battery as the O'Reilly battery. Now I do not know if my car is fixed or not. There is a recall on the fuel pump that we did not receive in 2020 so I am thinking that is my problem. I am very disappointed that they were this dishonest so I will not go back to Bob Tyler. I will take it to Eastern Shore Toyota the next time. Someone told me that they are very honest. I surely hope so because I hate to be lied to and taken advantage of and I feel this is what Bob Tyler has done. Now I will have to find out what this recall is on the fuel pump. More

Stacy Conley, captured my attention a while back when I came in for servicing. Very good listener. I traded my car and he put me in another car.. His recommendation for the used car I purchased is a gr came in for servicing. Very good listener. I traded my car and he put me in another car.. His recommendation for the used car I purchased is a great fit for me.. I would come back to him and this dealership. Gave me the deal I wanted and I totally reccomend doing business with Bob Tyler and Stacy Conley More

Just traded in my 2010 Tundra for a new (to me) 2020 Tundra. My sales associate was Tony Teschel. He was an absolute gem to work with; extremely knowledgeable and helpful throughout the whole process. Tundra. My sales associate was Tony Teschel. He was an absolute gem to work with; extremely knowledgeable and helpful throughout the whole process. Absolutely no high pressure to get me to trade in my truck and buy the newer one. Everyone I came in contact with was super nice and very helpful. I will not hesitate to return to this dealership if the need ever arises. Thanks again Tony...I love my new truck! More

"I recently had an extremely disappointing experience with this Toyota dealership. I waited for over three months for the vehicle to arrive, and when it finally did, I completed all the necessary paperwo with this Toyota dealership. I waited for over three months for the vehicle to arrive, and when it finally did, I completed all the necessary paperwork and paid for the vehicle. However, just before the scheduled pick-up, the dealership unexpectedly canceled the deal without providing any explanation. This was an incredibly frustrating and upsetting experience, and I cannot recommend this dealership to anyone. I was left without a vehicle and with no explanation as to why the deal was canceled after all the time and effort I put into the process. The lack of communication and transparency from the dealership was extremely unprofessional, and it left me feeling incredibly disappointed and dissatisfied. Overall, I would not recommend this dealership to anyone. The lack of respect for customers and their time is unacceptable, and I urge anyone looking for a Toyota dealership to look elsewhere." More

Stacey Conley was very professional and helpful. It was a really pleasant experience. If you need a new or used car go see Stacey. It was a really pleasant experience. If you need a new or used car go see Stacey. More

That place causes problems in your car. I asked to bleed my brakes and reset my electric emergency brake. They said the brakes were not put on properly and they pistons were out and rotors I asked to bleed my brakes and reset my electric emergency brake. They said the brakes were not put on properly and they pistons were out and rotors werent turned and a caliber was busted. I HAVE A 2020 COROLLA. They did NOTHING to my car but call me and tell me what they were going yo charge me. $ 800 plus bucks. Liars. I went to management and they yelled at me. I told them give me my bill( 360 bucks for NOTHING) AND GIVE ME MY KEYS. Took it to a mechanic and a 50 dollar bill fixed the bleeding of the brakes and reset my emergency brake. AND the guy who fixed it said Toyota did not even ATTEMP to do ANYTHING I asked them to do. NO caliber was broke. They wanted 400 for a new one that was NOT broke and they told me it was BUSTED. LIARS .THEIVES Im also reporting to BBB . DO NOT GO TO BOB TYLER FOR ANY REASON. FIND A SMALL BUSINESS WHO CARES. More

After having a bad experience with a local Toyota dealership in Baldwin Co. On Sunday we took a 45 min drive to Pensacola to Bob Tyler's and bought a car. Our saleman was Dermarious. Very polite, p dealership in Baldwin Co. On Sunday we took a 45 min drive to Pensacola to Bob Tyler's and bought a car. Our saleman was Dermarious. Very polite, personable and not a pushy salesman. On Wednesday we started having some problems with the car, I called the dealership and I talked to Joe Alex and he had assured me that he would take care of us and to bring the car in Friday morning. We brought the car back and Dermarious had met us at the door. We had went over the problems with Jo Alex and without hesitation Jo Alex and Dermarious went to work. We got out of the car we purchased and we were put into a upgraded 2023 Toyota Camry SE! Jo Alex, Demarious and Julian worked together as a team and treated us like family while doing it. These 3 have turned our dreadful car buying experience into a stress free one. We will be recommending Bob Tyler and his team and we will be returning for future purchases. More

Made appointment for oil change. Showed up on time. Three hour wait to begin service. Showed up on time. Three hour wait to begin service. More

Poor customer service in the service department from Greg. Had my vehicle for 4 days and preformed no work. He wouldn’t return phone calls to offer an update when no updates were given. I would give 0 s Greg. Had my vehicle for 4 days and preformed no work. He wouldn’t return phone calls to offer an update when no updates were given. I would give 0 stars if it were an option. More

DONT US THIS SERVICE* I HAD MY CAR THERE FOR A SIMPLE CHANGE OF A SPEED SENSOR THEY ONLY CLEANED THE SENSOR AND PUT BACK IN THE CAR CHARGED ME 400 DOLLARS (NO NEW PART) NOW 5 MONTHS LATER CAR NEEDS NEW O CHANGE OF A SPEED SENSOR THEY ONLY CLEANED THE SENSOR AND PUT BACK IN THE CAR CHARGED ME 400 DOLLARS (NO NEW PART) NOW 5 MONTHS LATER CAR NEEDS NEW ONE I BOUGHT THE PART AND MY SON WAS GOING TO REPLACE IT BUT BOB TYLER SERVICE PUT A SCREW SO TIGHT WE COULDNT GET IT OUT SO I CALLED TO GET SOMEONE THERE TO UNSCREW THE SCREW AND THEY NOW WANT TO CHARGE ME 150 JUST TO UNSCREW THE SCREW THEY MESSED UP WHAT A FREAKIN JOKE!!! THANKS FOR TAKING MY MONEY AND DOING NOTHING NOT A GOOD WAY TO TREAT YOUR CUSTOMERS THANKS BRENDA M More