Bob Tyler Toyota
Pensacola, FL
Filter Reviews by Keyword
By Type
Showing 499 reviews
A good dealer ship that stood behind their product. I purchased a tundra Saturday, as is no warrantee. Monday I removed an item I stalled on the floor board and noticed some rust under it. The more I du I purchased a tundra Saturday, as is no warrantee. Monday I removed an item I stalled on the floor board and noticed some rust under it. The more I dug the more i found. It was all under the carpet. The dealership would not have seen this because it was hidden under carpet. From underneath the vehicle it appeared rust was not an issue. Carpet held moisture and it rusted from the inside out. I sent pictures to the general manager and they went into action to ensure my satisfaction. I can't tell you how refreshing this was. I looked into laws at the federal and state level to see if I had a leg to stand on. I did not! 11 years old 142k miles. The vehicle was outside of any such laws I went in to talk to the dealership knowing they would make me happy, and that they did. They undid the deal no fee to me. Then asked me if I would like to see any other vehicles. Pleasure to do business with them. this Is my 3rd vehicle purchased here in 12 years and I will be back for all my vehicles in the future. More
Willing to work with you Willing to take the time to work with you to make sure you leave happy with the best deal possible, I love my new tacoma Willing to take the time to work with you to make sure you leave happy with the best deal possible, I love my new tacoma More
Great Experience Loved Sultan....he was fabulous. Very thorough and efficient. He made sure I was taken care of. Josh Baxter was incredibly awesome, as well! I recomm Loved Sultan....he was fabulous. Very thorough and efficient. He made sure I was taken care of. Josh Baxter was incredibly awesome, as well! I recommend them for a great experience! More
Got the job done. It was a very long process to purchase the car. At first I believed it wouldn't happen. Tony done a great job helping my parents and I. It was a very long process to purchase the car. At first I believed it wouldn't happen. Tony done a great job helping my parents and I. More
Sales Very friendly service from the salesman Brandon Gonzalez. We are well pleased with our 2018 Corolla that we purchased today. He did an outstanding job Very friendly service from the salesman Brandon Gonzalez. We are well pleased with our 2018 Corolla that we purchased today. He did an outstanding job. More
2017 RAV4 Jeff DiGuilio made my car buying experience as pain free as possible! He was very professional. If he didn’t know the answer to a particular question, Jeff DiGuilio made my car buying experience as pain free as possible! He was very professional. If he didn’t know the answer to a particular question, he would go find it. Would definitely recommend him if you’re looking to purchase a Toyota! More
Great! Shelia Moore is awesome! Ask for her personally. Seriously the best experience we've ever had at a car dealership. Would recommend Bob Tyler Toyota an Shelia Moore is awesome! Ask for her personally. Seriously the best experience we've ever had at a car dealership. Would recommend Bob Tyler Toyota and especially Sheila Moore!! More
Brandon Gonzales at Bob Tyler Toyota I would like to recommend Brandon Gonzales, he was professional, efficient and very knowledgeable. Branfon made it very easy to complete our purchase I would like to recommend Brandon Gonzales, he was professional, efficient and very knowledgeable. Branfon made it very easy to complete our purchase. Patricia Ledbetter More
Great customer service Sales man Sultan Nasser was great. Gtrat customer service and professional. He was very knowledgeable about the cars. He took the time to answer quest Sales man Sultan Nasser was great. Gtrat customer service and professional. He was very knowledgeable about the cars. He took the time to answer questions. Eager to make the sale and make the customer feel comfortable about the sale. Not pushy at all. Which is most important in my opionion. Especially with being a woman. Took his time with customer even while financing dept was doing their paperwork. Wiling to make customer happy. Nice to talk to as well. I would recommend Bob Tyler amd especially Sultan as the go to salesman. More
Stranded in Pensacola While visiting Pensacola, our radiator cracked. We came to the service department early Friday morning of Labor Day weekend. Even though a radiator ha While visiting Pensacola, our radiator cracked. We came to the service department early Friday morning of Labor Day weekend. Even though a radiator had to be ordered and delivered, we were back on the road by noon Saturday. We were concerned with driving the car for 5 hours after the service but the Devon made sure the car was running well before we left. We had no problems. Considering the number of people coming in for service on that day we consider ourselves fortunate that we received a diagnosis and service so quickly. More