Bob Thomas Ford
Hamden, CT
By Type
Showing 104 reviews
Kudos to Gary in service. He was able to schedule a repair of my daughters car on a last minute notice. Our lives would have greatly inconvenienced out family. Realizing ou He was able to schedule a repair of my daughters car on a last minute notice. Our lives would have greatly inconvenienced out family. Realizing our predicament, Gary took the time to question the staff in the shop about the chances of getting the car fixed that day. Needless to say, he was successful, and I picked up the car the same day - good as new. In a day when customer service is rare, Gary demonstrated not only his committment to me, the customer, but also, to you, the employerr. Thank you again, Gary. More
Just wanted to give a shout out to Gary. His Professionalism has always been outstanding. He goes out of his way to ensure all bases are covered and the work results have always mee highest stan Professionalism has always been outstanding. He goes out of his way to ensure all bases are covered and the work results have always mee highest standards. Highly recommend service, when needed, before performed at Bob Thomas. More
Mark from the onset, AJ on the handoff, Joe on the trade-in and George in the business office...such an easy and fair process start to finish. How often do you remember 4 names like that?? And the S trade-in and George in the business office...such an easy and fair process start to finish. How often do you remember 4 names like that?? And the SUV we bought is 100% one of a kind. Glad we did business here and recommend to all others! More
One of the smoothest car purchase I have ever experienced! As an out of state customer I contacted Bob Thomas Ford and was contacted by their Internet Sales Manager Jay Proto. Jay was extremely attentive and v As an out of state customer I contacted Bob Thomas Ford and was contacted by their Internet Sales Manager Jay Proto. Jay was extremely attentive and very professional. He informed me of all the cars equipment and we were able to come to what I feel was- good price for the car. I was so impressed that even after we had agreed on a price Jay offered to deliver my car to my home which is ~300 miles away! The deal went extremely well and the car was just as described by Jay. I would recommend Jay to anyone local to the dealership as well as anyone from out of state! Thank you Jay for a stress free professional transaction. Sincerely, Daniel J. Conlan Baldwinsville, New York More
Professional, friendly , great customer service Mark was so helpful, went in looking at one car and he helped me get what i wanted. Didn’t make me wait, was quick in and out with all the paperwork. Mark was so helpful, went in looking at one car and he helped me get what i wanted. Didn’t make me wait, was quick in and out with all the paperwork. More
Professional and personal I was extremely impressed with the professionalism of Mark the salesman I came in for one vehicle which was sold and in a very personal way Mark lea I was extremely impressed with the professionalism of Mark the salesman I came in for one vehicle which was sold and in a very personal way Mark lead me to a nicer vehicle which I ended up purchasing . Mark made the transition so easy and effortless and he was not pushy at all very calm cool laid-back very impressed that Man needs a bonus .Once again Mark thank you very much I am extremely pleased with your service your professionalism in this beautiful F1 50.I would highly recommend Mark and Bob Thomas Ford More
Professional and friendly ! Colby, Tony, Kyle, Roberto and George are an amazing team. Each of them took a lot of time to answer questions, show us different cars and options. Th Colby, Tony, Kyle, Roberto and George are an amazing team. Each of them took a lot of time to answer questions, show us different cars and options. They were never pushy and we felt like they really took care of us. The experience was more like visiting friends than buying a car. Can’t say enough good things about the whole staff at Bob Thomas Ford. Thank you ! More
I have a very good experience at Bob Thomas Ford. Tony Oliva is an fine sales man . I enjoyed working with Tony. He is honest and up front sales man who put customer ahead of every thing. Tony Oliva is an fine sales man . I enjoyed working with Tony. He is honest and up front sales man who put customer ahead of every thing. More
the whole process was enjoyable done by an excellent rep.. First I have bought Ford products since 1987. Bob Thomas Ford goes above and beyond in there dealings and makes the whole process quite easy to compl First I have bought Ford products since 1987. Bob Thomas Ford goes above and beyond in there dealings and makes the whole process quite easy to complete. My sales rep Tony Oliva did an outstanding job and we have already recommended him to all my family and friends, More