Bob Smith MINI

I had a problem with my car and just brought it in with no appointment and Matthew in the service department helped me out right away. He fit me in, was exceptionally polite and on point with timing etc. m no appointment and Matthew in the service department helped me out right away. He fit me in, was exceptionally polite and on point with timing etc. my first time there and instantly made me feel like a long time client - which I will now be More

Great experience servicing my car at Bmw with Rey. He always took great care of my car. I’ve been going here almost 9 years. Thank you for amazing service! He always took great care of my car. I’ve been going here almost 9 years. Thank you for amazing service! More

Amazing customer service… personally came to my rescue with a dead battery ( the manager, which I wish I had his name) . Updated when needed, provided an Uber for me. with a dead battery ( the manager, which I wish I had his name) . Updated when needed, provided an Uber for me. More

Honesty, as well as speedy service, Quick text replies and no pressure, made things work on price as well. and no pressure, made things work on price as well. More

Matthew was amazing as usual! Great service and professionalism; Bob Smith could use more reps just like him. He always communicates well, is honest, and is not pushy. When our se Great service and professionalism; Bob Smith could use more reps just like him. He always communicates well, is honest, and is not pushy. When our service light still came on after the car was serviced, Matthew personally came out and reset it himself. He deserves a ten-star rating as we’ve been servicing our MINI there since 2012 and he’s the best service rep we’ve ever had. Thanks Matthew; see you next time! Lance and Eva Novak More

Jacinda was super helpful and diligent throughout the entire process. She made the experience as seamless as could be and I greatly appreciate all she did. Super happy with the new Mini EV! entire process. She made the experience as seamless as could be and I greatly appreciate all she did. Super happy with the new Mini EV! More

I purchased a Mini SE. Miki made the process smooth and easy. Great customer service! Miki made the process smooth and easy. Great customer service! More

My experience at Bob Smith Mini was excellent. The showroom was lovely, there was plenty of parking and the salesman Miki, could not have been nicer, more helpful or more knowledgeable. I was prov The showroom was lovely, there was plenty of parking and the salesman Miki, could not have been nicer, more helpful or more knowledgeable. I was provided with all the information I asked for and all my questions were answered. More

I went to Bob Smith Mini with a quote for a Mini Countryman from another dealership because they were closer to my home. Not only did they match it but the deal they worked out for my trade-in saved Countryman from another dealership because they were closer to my home. Not only did they match it but the deal they worked out for my trade-in saved me money as well. Jacinda Olivas my salesperson was great, very knowledgeable and explained every detail of the transaction. If your looking to purchase or lease a Mini Cooper a highly recommend you contact Jacinda Olivas at Bob Smith Mini. More

I have been looking for a Mini Countryman since later 2022 and Jacinda helped in providing variety of choices from what was already in stock to what can be ordered. I would have seen her wanting to get r 2022 and Jacinda helped in providing variety of choices from what was already in stock to what can be ordered. I would have seen her wanting to get rid of all the stock that she had, but instead advised and encouraged me to order the vehicle that was being ordered for delivery in 2023. She did an awesome job in pricing it like the other dealerships and constantly keeping me updated with dates and where in the process vehicle is in. Purchasing and financing was seamless and without any pressure from Jacinda. She worked and advocated for me, instead of being a "salesperson." She is someone I can trust and will work with you, and provide the best that she can do. Highly recommend! More