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Bob Sight Ford - Service Center

Lees Summit, MO

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88 Reviews

88 Reviews of Bob Sight Ford - Service Center

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August 25, 2018

great service We always get great service at Bob Sights and the staff always helpful. We would recommend Bob Sights to anyone. They treat our family very well. More

by Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Salyer
Aug 27, 2018 -

Bob Sight Ford responded

Thank you for this great review! We're always happy to provide our awesome customers with awesome service!

August 22, 2018

Service Review Bob Sight Ford's service department has always been able to quickly figure out what issues on our vehicles that need repair and promptly call us to in More

by lakedogrenee10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Logeman
Aug 23, 2018 -

Bob Sight Ford responded

Thank you for your kind words about our dealership! We can't wait to see you again!

August 18, 2018

Scott in service is horrible! Brought my car in for service and tried to explain what was wrong with it. I was treated with disrespect by Scott. I felt as a woman, he was judging m More

by jc1954
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott
Aug 20, 2018 -

Bob Sight Ford responded

We appreciate your feedback and are sorry to hear that your experience at Bob Sight Ford did not meet your expectations. We aim to provide the best customer service for all of our customers, please know the service your received is not what we strive for. Please contact General Manager Zachary Sight at 816-524-6550 to discuss your concerns further. Thank you.

July 23, 2018

100k checkup I had my vehicle serviced recently for its 100,000 mile checkup. They were professional, got my approval before doing anything, and they were FAST. More

by Louis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, and Wes were my contacts over the phone.
Jul 24, 2018 -

Bob Sight Ford responded

We're proud to treat you to a pleasant and efficient service experience! Thank you for choosing Bob Sight Ford!

July 20, 2018

EXCELLENT SERVICE I can see why customers keep coming back to Bob Sight Ford! After years and years of car ownership this is the ONE and ONLY dealership I've kept com More

by D Groves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott (?) in service department, David Whittaker
Jul 24, 2018 -

Bob Sight Ford responded

Thank you for your loyalty! We are proud to have earned your business and appreciate your feedback!

July 20, 2018

Stupendous attention! I have been purchasing Fords for over 2 decades, and have used Bob Sight for all my maintenance on all my vehicles. They remember me, are straight up More

by MWgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes, Scott and all the Service Reps!, Zachary Sight, Lee Swanson
Jul 24, 2018 -

Bob Sight Ford responded

We are proud to have you as a part of the Bob Sight Ford family! Thank you for your business! We look forward to your next visit.

July 12, 2018

I had an oil change. This is the second new car I have purchased from bob sight ford. I enjoy the guys in the service area. I also enjoy visiting with Linda at the front d More

by judi417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes and LInda
Jul 13, 2018 -

Bob Sight Ford responded

Thanks for your positive review about our team! We look forward to seeing you again!

July 11, 2018

Routine service work All of the routine / scheduled service work on our 2012 Escape has been done at Bob Sight Ford (most recent 06/29/18). The work is professionally com More

by Satisified Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Thomas
Jul 12, 2018 -

Bob Sight Ford responded

We're glad we could help you out! We look forward to being of service again in the future!

July 10, 2018

Horrible treatment Waited in a line forever for poor service. Was treated rudely by Scott and will never bring my car here again. I interrupted him and a girl having wha More

by Lovemyford99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott and another gentleman I did not get his name
Jul 11, 2018 -

Bob Sight Ford responded

We're very sorry to hear about this experience. Please know, this is not the kind of service we strive for. Please reach out at our earliest convenience so we can discuss this further and see if we can make it up to you, thank you. -Zachary Sight, zsight@bobsight.com, 816-524-6550

June 26, 2018

Service was awful and rude Brought 2008 fusion in for check of squeaky noise while turning and stated was not the power steering that was under recall and also glen in service t More

by Sgm123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen and unknown name of service person
Jul 05, 2018 -

Bob Sight Ford responded

Hi there, thank you for bringing this to our attention. We're so sorry to hear about this. Please, give us a call at 816-524-6550 to speak with a manager so we can work to turn your experience around. Thank you.

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