Bob Sight Ford - Service Center

Great Service Recently my wife and I were visiting family in Lees Summit . As we were ready to head back to Florida, our car began making grinding noises and we wer Recently my wife and I were visiting family in Lees Summit . As we were ready to head back to Florida, our car began making grinding noises and we were having trouble with our brakes. We decided to postpone our return trip and took the car in to Bob Sight's service department. What a great experience! With no appointment I took the car in first thing Monday morning, I was immediately helped by Tommie Neet who assured me the car would be taken care of. He knew exactly what the problem was and told me he would call and let me know the progress. In record time he called and informed me of what the car needed and what the cost would be. We were expecting to be without the car for more than a day, but in a few hours he called and said the car was ready. The next morning we were able to continue on our trip. Tommie was really great! I would recommend him and the entire department to anyone in need of service. Thank you for all of your help. More

Check engine light Over priced as can be. Wife took her car in to get checked. Turns out it was a error code p305...misfire #5. 500 bucks for 1 spark plug and a 60 do Over priced as can be. Wife took her car in to get checked. Turns out it was a error code p305...misfire #5. 500 bucks for 1 spark plug and a 60 dollar coil pack. You lost my business! Will never buy anything from this dealership again More

Great dealery Great place to buy and great experience with the service department. I’ve bought two vehicles with them and plan on doing my business with them from n Great place to buy and great experience with the service department. I’ve bought two vehicles with them and plan on doing my business with them from now on. More

New battery needed and recieved Very nice and knoweledgable staff. Job was done quickly and correctly with professional service people who cared that the job was completely and on t Very nice and knoweledgable staff. Job was done quickly and correctly with professional service people who cared that the job was completely and on time. More

Excellent customer service The service department was great. Matt Logeman did an awesome job! My service issue was handled promptly and efficiently. I would recommend this deale The service department was great. Matt Logeman did an awesome job! My service issue was handled promptly and efficiently. I would recommend this dealership to my friends and family. More

SIMPLE OIL CHANGE THEY DO GREAT WORK AND EVERYONE ELSE KNOWS IT AS WELL BECAUSE THEY ARE ALWAYS BUSY BUT WORTH THE WAIT. GREAT JOB ALL THE WAY AROUND! THEY DO GREAT WORK AND EVERYONE ELSE KNOWS IT AS WELL BECAUSE THEY ARE ALWAYS BUSY BUT WORTH THE WAIT. GREAT JOB ALL THE WAY AROUND! More

Service Visit This service department, and in particular Troy Shatto, always provides great customer service. I'm always kept informed of service needed, estimated This service department, and in particular Troy Shatto, always provides great customer service. I'm always kept informed of service needed, estimated cost, progress made as well as timing for completion. But even more important to me, I have total confidence that I receive the service my car needs without unnecessary additions. This is what keeps me coming back....I am a loyal customer and have recommended Bob Sight Service Department (and especially Troy) to others as well. More

Dead battery! I came in late in the day with a dead battery. Literally I had to jump my car to bring it in and could not turn it off once arriving or the battery wo I came in late in the day with a dead battery. Literally I had to jump my car to bring it in and could not turn it off once arriving or the battery would have required another jump. Glenn got me in late on August 31st before the three day holiday weekend and was able to get me back on the road even with a complicated new battery install. Thanks all! I’m a fan of the Bob Sight crew! More

Oil change Every time I bring my car into this dealership I get great service! All of the men in the service dept are so polite and helpful. Wes and Matt are o Every time I bring my car into this dealership I get great service! All of the men in the service dept are so polite and helpful. Wes and Matt are outstanding to work with! More

Great experience As soon as I arrived in the service bay you could feel the good energy... technicians on the move while smiling as they went about their duties. A si As soon as I arrived in the service bay you could feel the good energy... technicians on the move while smiling as they went about their duties. A sign of a great culture and atmosphere. My car required two days worth of work and my service manager kept me abreast of progress frequent assuring my expectations were met. Great experience!!!! More