Bob Sight Ford - Service Center

My expectations were set, defined, and met by the Bob Sight team! They are my new place to get my truck serviced. Even though they are 1.5 hours from my house, every minute is worth it! Sight team! They are my new place to get my truck serviced. Even though they are 1.5 hours from my house, every minute is worth it! More

I called to get an appointment for an oil change. They told me to bring it in and they would work it in. So I dropped it off the evening prior in the dropbox and left it with them all day. All I They told me to bring it in and they would work it in. So I dropped it off the evening prior in the dropbox and left it with them all day. All I was getting was an oil change. I called them when I got off work at 3:00 and they said it hadn't been worked in yet. They kept stringing me along so I finally showed up at 5:45 pm since they close at 6:00 pm. The guy said they couldn't get to it after leaving it with them the entire day. So incredibly disrespectful and I'll never go there again. More

Always confident I’ll be treated right. . Brian (service) is great at letting me know exactly what has to be done and why.. Dave (sales) is honest/dependable.. have purchased several cars . Brian (service) is great at letting me know exactly what has to be done and why.. Dave (sales) is honest/dependable.. have purchased several cars through him.. More

Made an appointment with Tommy to have them fix a recall and do an oil change and rotation and pull some codes from a check engine light. I took it in on appointment day and Tommy said they don't have the p and do an oil change and rotation and pull some codes from a check engine light. I took it in on appointment day and Tommy said they don't have the part to fix the recall - Also said they wouldn't work with my warranty company. SO CALL AHEAD AND MAKE SURE THEY WILL WORK WITH YOUR WARRANTY COMPANY!!! Tommy didn't order the part or even offer when to fix the recall and they charged me 230 bucks for the oil and rotation... well to be fair $185 is what they charged for labor.... I wont be doing any business with them again!!! More

I was scheduled for a routine oil change and I also had a noise which sounded like something loose causing a rattling. The Service Associate listen to my concern and found it and fixed it. My oil change was noise which sounded like something loose causing a rattling. The Service Associate listen to my concern and found it and fixed it. My oil change was still done in a very timely manner. More

Easy to schedule vehicle in for repair. Service associates understood my issue and proper repairs were made promptly. This team is professional and easy to work with. associates understood my issue and proper repairs were made promptly. This team is professional and easy to work with. More

Took my car for service cause it was dead! Luckily is was just a dead battery. The service department (particularly Glen) was super helpful and friendly and I will definitely be taking my car back to them fo just a dead battery. The service department (particularly Glen) was super helpful and friendly and I will definitely be taking my car back to them for service in the future! More

Service department has fallen off last couple of years. I always get the technician that is new or maybe just bad techs. Always have to drive back in to have the service finished properly. Its getting o I always get the technician that is new or maybe just bad techs. Always have to drive back in to have the service finished properly. Its getting old and pretty sloppy. More

I was very pleased with the service. I was told that I can make an appointment the next time I need service which is good to know. can make an appointment the next time I need service which is good to know. More

Chad Richwine and his staff have cared for us for quite some time now. They service 4 different Super Duty trucks for us and sometimes under special circumstances. They go the extra mile and routinely go o some time now. They service 4 different Super Duty trucks for us and sometimes under special circumstances. They go the extra mile and routinely go out of their way to be sure we get exactly what we need. Matt, Tommy, Glenn, Wes, Troy or Brian all do a great job. Thank you, fellas. More