Bob Ruth Ford - Service Center

Bob Ford's service department is efficient and friendly. Great Customer Service!!! The service rep, Loren, was very helpful in explaining what needs my car required. Great Customer Service!!! The service rep, Loren, was very helpful in explaining what needs my car required. More

Bob Ruth Ford took my vehicle on time with a very professional and easy check-in process. However, the outside waiting area left must to be desired. Good thing the weather was nice. My vehicle was c professional and easy check-in process. However, the outside waiting area left must to be desired. Good thing the weather was nice. My vehicle was completed on time as promised! The service staff was friendly and professional. Will continue to have my vehicle serviced at this dealership. More

2nd time I took my car to them for the services they offer when purchasing the car. The first time they broke something off the wheel and it took twice as long as it should have to do a simple tire rota offer when purchasing the car. The first time they broke something off the wheel and it took twice as long as it should have to do a simple tire rotations and oil change, they wanted us to purchase something for double the price I could find it at another place like Pep Boys. The second time was for inspection and it passed but they overcharged me for a filter and used cheap filter instead of the manufacture filter and acted as if it was gold. When I called to discuss the issue, they tossed me around to different departments and then never called me back. I won't be returning either of my vehicles to be serviced here anymore. More

I have been taking my two cars to them for the past I have been taking my two cars to them for the past eight years and I found them always friendly, helpful, honest, and ready to help. Their shops are I have been taking my two cars to them for the past eight years and I found them always friendly, helpful, honest, and ready to help. Their shops are clean and service is superb.Whenever I’ve had a concern and had to return the vehicle, they addressed it and took care of it. I highly recommend Bob Ruth Ford! More

As Expected Had my vehicle (that I purchased from the Bob Ford team) serviced.last week. As always, the Bob Ruth Service team was prompt, courteous and efficient Had my vehicle (that I purchased from the Bob Ford team) serviced.last week. As always, the Bob Ruth Service team was prompt, courteous and efficient. I am especially pleased with the thoroughness of the vehicle review. It was a pleasant experience during rather difficult (i.e., COVID-19) circumstances. More

Good customer/service tech interaction Friendly service dept. easy to work with and explain my issues with my vehicle. Called me on the phone to explain upcoming steps to get my vehicle rep Friendly service dept. easy to work with and explain my issues with my vehicle. Called me on the phone to explain upcoming steps to get my vehicle repaired as fast and correct as possible. More

I am glad I bought my Ford from this dealership.Thanks I am glad I bought my Ford from this dealership. Thanks Gary Young everyone from sales to service is always helpful and friendly, couldn’t ask for I am glad I bought my Ford from this dealership. Thanks Gary Young everyone from sales to service is always helpful and friendly, couldn’t ask for more More

Kept me abreast of a difficult situation - kept to estimate Upon discovering a broken exhaust manifold I was quoted a price for the job along with the other work for my truck. The job took much longer (several Upon discovering a broken exhaust manifold I was quoted a price for the job along with the other work for my truck. The job took much longer (several days) but they kept to the estimated amount of the work. Each day I received an update on the progress. Nat is great to work with. More

They do an excellent job with communication. The service was prompt and professional. I was asked before they performed scheduled maintenance and given accurate pricing. Great place to do business with! was prompt and professional. I was asked before they performed scheduled maintenance and given accurate pricing. Great place to do business with! More

They do what they say they’ll do. They do it right, the first time. I have the satisfaction of knowing I have a place I can trust to take my cars for any service. first time. I have the satisfaction of knowing I have a place I can trust to take my cars for any service. More