Bob Ruth Ford

Service was efficient and easy to deal with. Answered all questions and scheduled appt all on time. Answered all questions and scheduled appt all on time. More

I sold my car to them, they came up with a price, then they sent someone to picked up the car without any bargain. Fast and easy. they sent someone to picked up the car without any bargain. Fast and easy. More

When you go to Bob Ruth Ford in Dillsburg, Pa, ask for John Herbst. John made buying a new car very easy. John Herbst. John made buying a new car very easy. More

I live in Virginia and I was having a hard time selling my 2019 Dodge Challenger 392 Scat Pack for what I wanted. Most of the interest I got was attempts at fraud of some kind or another. Either wanting me my 2019 Dodge Challenger 392 Scat Pack for what I wanted. Most of the interest I got was attempts at fraud of some kind or another. Either wanting me to go to a site to buy their car report or wanting my phone number so they could communicate without the AutoTrader filter. Some were probably serious buyers, but didn't come close to what I was asking. Then, I get a notice from Amy at Bob Ruth Ford expressing interest in my car. We talked about the car and negotiated a price, the highest I had gotten thus far, and started the process of the sale and pickup. Since I didn't know Bob Ruth Ford and wasn't even close buy, I was skeptical that this was a real offer as many others I had received failed to come through. But, Amy gave me confidence that they were the real deal relieving me of concerns of making the trade by telling me Bob Ruth's history and also having me Google reviews of them. Harold from Bob Ruth drove 2.5 hours to my house to checked out the car was as described. Harold gave me confidence that he and the whole Bob Ruth organization was trustworthy. And, BAM!, called in for an electronic bank wire transfer for the price we had agreed on. Quick, smooth as silk, very professional people all around. Even though they had not seen the car, they came out prepared, paperwork ready to pay what I asked. I encourage you to use them. More

I worked with Dave and Chuck Galaspy at Bob Ruth, Truly a 5 star experience. I will be recommending to family and friends, I have not had the chance to use the service department as of yet, but, hoping that 5 star experience. I will be recommending to family and friends, I have not had the chance to use the service department as of yet, but, hoping that they are just as great. My friends and co workers say they are. My 5 star rating is based on this. NO xx, Do what you say when you say it. And this Dealership did just that. More

Scheduled an appointment for a state inspection, dropped the car off the day before and they never got to it. Argued with me that it was a "drop off " appointment and not a regular one despite their confirm the car off the day before and they never got to it. Argued with me that it was a "drop off " appointment and not a regular one despite their confirmation emails referred to my 7am appointment. No urgency since I wasn't waiting there for it I guess. More

I bought a 2021 Rubicon and from start to finish it was the best dealership experience I ever had. Due to my work schedule it was done over the phone. Kenny Swedo was my sales consultant and he was fantast the best dealership experience I ever had. Due to my work schedule it was done over the phone. Kenny Swedo was my sales consultant and he was fantastic no pressure and checked on my needs everyday. They delivered my beautiful jeep to my door 3 hours away on the weekend. Kenny and the staff made my purchase fun and exciting. I plan on ordering my new King Ranch from them in the fall and I have 3 local Ford dealers in my area. Again great great experience. Thank you sincerely. Bud Smith. More

Sales person was knowledgeable and professional with clear communication. I would recommend this location to anyone looking for used or new car. clear communication. I would recommend this location to anyone looking for used or new car. More

I posted the first review and I received an email today it was taken down. I guess truth hurts. This dealership had the finance guy whom I wont mention because it may get pulled. He actually told my daught it was taken down. I guess truth hurts. This dealership had the finance guy whom I wont mention because it may get pulled. He actually told my daughter he doesn't want to sell her a car anyway and she can leave. I was trying to make a deal for her on the phone I was out of state. This guy tried taking advantage of her. The price of the car was $15800 with no wiggle room. Then he insisted on selling her Gap ins and the extended warranty. When I told him we do not want those items He says to me Sir your not buying the car.. Well Sir I actually am. Plus they had a Mustang I was hoping to add to my collection. But since they don't want to sell us a car. We moved on and found a better deal. I feel for Nick He tried but was taken out of the deal from the start. More