Bob Ruth Ford

Very easy to work with and very professional. Always asking for any ways to improve. Always asking for any ways to improve. More

Never been to a more disorganized group of idiots in my life! Had an appointment and was supposed to buy a 2025 Buick encore gx at noon today. Arrived early and salesman had us test drive car and then fi life! Had an appointment and was supposed to buy a 2025 Buick encore gx at noon today. Arrived early and salesman had us test drive car and then fill out paperwork. Thought it was strange car was filthy and only had enough gas to go 17 miles. After finishing paperwork alleged sales manager named taxis coltan comes out and claims the car was sold and hour ago. I asked what he was offering instead and he offered a 2019 Mazda with 50,000 miles?? I explained that wasn’t good enough and asked him to search the web for a similar car with under 5000 miles. He claimed he wasn’t authorized to do that?? AVOID THIS HELLHOLE AT ALL COSTS!!! More

I had a great experience at Bob Ruth Ford. The selection was amazing and the prices were unbeatable. I bought a 2024 Nissan Altima and the whole process was easy and painless. Ethan was my The selection was amazing and the prices were unbeatable. I bought a 2024 Nissan Altima and the whole process was easy and painless. Ethan was my sales rep and he was very freindly and listened to our needs with no pressure. Great dealership! More

Service was efficient and easy to deal with. Answered all questions and scheduled appt all on time. Answered all questions and scheduled appt all on time. More

I sold my car to them, they came up with a price, then they sent someone to picked up the car without any bargain. Fast and easy. they sent someone to picked up the car without any bargain. Fast and easy. More

When you go to Bob Ruth Ford in Dillsburg, Pa, ask for John Herbst. John made buying a new car very easy. John Herbst. John made buying a new car very easy. More

I live in Virginia and I was having a hard time selling my 2019 Dodge Challenger 392 Scat Pack for what I wanted. Most of the interest I got was attempts at fraud of some kind or another. Either wanting me my 2019 Dodge Challenger 392 Scat Pack for what I wanted. Most of the interest I got was attempts at fraud of some kind or another. Either wanting me to go to a site to buy their car report or wanting my phone number so they could communicate without the AutoTrader filter. Some were probably serious buyers, but didn't come close to what I was asking. Then, I get a notice from Amy at Bob Ruth Ford expressing interest in my car. We talked about the car and negotiated a price, the highest I had gotten thus far, and started the process of the sale and pickup. Since I didn't know Bob Ruth Ford and wasn't even close buy, I was skeptical that this was a real offer as many others I had received failed to come through. But, Amy gave me confidence that they were the real deal relieving me of concerns of making the trade by telling me Bob Ruth's history and also having me Google reviews of them. Harold from Bob Ruth drove 2.5 hours to my house to checked out the car was as described. Harold gave me confidence that he and the whole Bob Ruth organization was trustworthy. And, BAM!, called in for an electronic bank wire transfer for the price we had agreed on. Quick, smooth as silk, very professional people all around. Even though they had not seen the car, they came out prepared, paperwork ready to pay what I asked. I encourage you to use them. More

I worked with Dave and Chuck Galaspy at Bob Ruth, Truly a 5 star experience. I will be recommending to family and friends, I have not had the chance to use the service department as of yet, but, hoping that 5 star experience. I will be recommending to family and friends, I have not had the chance to use the service department as of yet, but, hoping that they are just as great. My friends and co workers say they are. My 5 star rating is based on this. NO xx, Do what you say when you say it. And this Dealership did just that. More

Scheduled an appointment for a state inspection, dropped the car off the day before and they never got to it. Argued with me that it was a "drop off " appointment and not a regular one despite their confirm the car off the day before and they never got to it. Argued with me that it was a "drop off " appointment and not a regular one despite their confirmation emails referred to my 7am appointment. No urgency since I wasn't waiting there for it I guess. More