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Bob Rohrman Toyota
Lafayette, IN
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1,658 Reviews of Bob Rohrman Toyota
Great service and great card We have bought 4 Toyotas from Bon Rohraman Toyota and can say that we love all of the cars we have bought and the device is great. I know that I can d We have bought 4 Toyotas from Bon Rohraman Toyota and can say that we love all of the cars we have bought and the device is great. I know that I can depend on them for great prices and great service no matter what. I have even called my salesman on a Sunday while on vacation in Florida with a question. More
Fantastic Customer Service and Transparent Sales Approach! As a first-time lessee, and having gone to many different dealers, I finally landed on leasing a 2016 Toyota Camry SE from Rohrman Toyota. From the m As a first-time lessee, and having gone to many different dealers, I finally landed on leasing a 2016 Toyota Camry SE from Rohrman Toyota. From the moment I walked in the door, I was greeted with respect, felt welcomed, and felt very well informed throughout the entire process. Not only was the sales team able to get me exactly what I wanted, but they were able to get it to me at a fantastic price! I walked in the door at 6pm and they worked with me until 10:30, which is 1.5 hours after closing time, and not once did I notice a glance at a watch, nor was there any mention of how late it was getting. Although some dealers think that it's just about selling cars, it is clear that customer relations is the primary focus of the sales team at Bob Rohrman Toyota Scion. If you're at all considering a vehicle from them, I have to say that you won't regret stopping in to check it out. More
Bacon Saved We purchased our 2015 Rav4 Limited from Bob Rohrman Toyota with the assistance of Larry Rainford in October 2014. It was a great experience and we lov We purchased our 2015 Rav4 Limited from Bob Rohrman Toyota with the assistance of Larry Rainford in October 2014. It was a great experience and we love this vehicle. In January we left Indiana to drive to the Port Charlotte FL for 2 months. In mid February my husband fell while on a fishing trip and broke his ankle (trimaleolar fracture.) I rushed him to the ER, left him at the door and drove the car to the parking lot. In my worry and distress, I could not lock the car; it wouldn't let me. I finally I took the key out the fob and locked the car manually. When things had settled down in the ER, my husband told me to call Larry at the dealership. Luckily for me, he was in his office and between customers. Larry calmed me down and told me the reasons the car wouldn't lock. As I approached the car again, I saw that I hadn't put it in park so that was why it kept beeping when I tried to lock it. I fixed the problem thanks to Larry. He sure saved our bacon. This dealership and especially this salesman will have our repeat business. More
went above and beyond in helping me find a new car Was nervous about going to a dealer to buy a car because I had always heard horror stories but Trey was great and helped me through the whole process. Was nervous about going to a dealer to buy a car because I had always heard horror stories but Trey was great and helped me through the whole process. Will definitely send others his way. More
Great experience for first time buyer! I had gone previously to 3 other dealerships before I came to Bob Rohrman and I wish I went to them 1st! There was a no pressure atmosphere, they did I had gone previously to 3 other dealerships before I came to Bob Rohrman and I wish I went to them 1st! There was a no pressure atmosphere, they did all the paperwork in front of you so you can see the interest rate, value, and other pertinent information. This was my first time buying and Chuck really did a great job at staying in my budget and going above and beyond to get me the car of my dreams! Excellent service and friendly staff! I highly recommend to anybody. More
Excellent A+ customer service they made sure that my wife got what she wanted. I really didn't know if they could make it happen but they did A+ customer service they made sure that my wife got what she wanted. I really didn't know if they could make it happen but they did More
Knowledgable Friendly Staff, I truly felt like Family! I originally came in with nerves getting ready to trade in my Hyundai because my lease term was up. I knew I had heard great things about Totota and w I originally came in with nerves getting ready to trade in my Hyundai because my lease term was up. I knew I had heard great things about Totota and wanted to give them shot. From the moment I walked in the doors I knew I made the right decision. Phenomenal staff, welcoming, no pressure atmosphere and a friendly handshake and smile from the dealer namesake all proved to be pleasant experience for my wife and I. After enjoying a cup of coffee and a cookie we test drove a few models ( Camry and RAV4.) We gave Trey our budget and he provided multiple options that made sense for us. We were able to think about it and make a decision that we felt great about and didn't feel pressure either way from the staff. We be had the Rav for almost 6 months no and it has been incredible. The service has been great and the car has been even better. I think it's safe to say that thanks to Rohrman Toyota my wife and I are now part of the Toyota family and will be back for years to come! Thanks Trey and team! More
Amazing customer service The customer service is amazing! Trey Rohrman went above and beyond looking for me the highlander I wanted. Avery Our sales man was very nice and help The customer service is amazing! Trey Rohrman went above and beyond looking for me the highlander I wanted. Avery Our sales man was very nice and helpful. Zach the finance guy made it so easy and such a pleasant experience. They were very willing to work with us. This was my first time to ever trade a vehicle I always sold my own. I was very pleased with the trade. I would highly recommend Rohrman Toyota and we will be customers for life now. Customer service says it all!!!! More
First time Toyota buyer Went in to look for a new truck, found a 2015 Tacoma fully loaded. My sales rep, was very helpful, and made the whole experience a good one. He answer Went in to look for a new truck, found a 2015 Tacoma fully loaded. My sales rep, was very helpful, and made the whole experience a good one. He answered every question I had, was very polite. More
1st Lease Coming into the dealership I was a little scared even though I had no reason really to be. I guess it was just the things I have heard in stories. Com Coming into the dealership I was a little scared even though I had no reason really to be. I guess it was just the things I have heard in stories. Completely untrue, at least for me. As soon as I arrived for my appointment I was greeted with open arms. All of the employees were easy to talk to and were very enjoyable. They made it easy to know I was making the right decision. The sales guy and finance manager both answered all of my questions and have kept an open line of communication with me even after my purchase. They told me when I leased my new Camry that I was now part of the Toyota Family and I guess they really mean it because I will be back in 2 years for sure... No Doubt... no other option for me and my family. More