Bob Rohrman Toyota
Lafayette, IN
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1,660 Reviews of Bob Rohrman Toyota
Excellent Service from Start to Finish I didn't walk into Toyota expecting to walk out a few days later with my new 2016 Toyota Camry, but I did. James Hardman and the rest of the team at B I didn't walk into Toyota expecting to walk out a few days later with my new 2016 Toyota Camry, but I did. James Hardman and the rest of the team at Bob Rohrman Toyota made my experience excellent. James let me take a car for a spin while my older Toyota was getting looked at. He also let me keep one over night so I could show my husband and let him test drive it because my husband works nights. He answered questions that I had in a timely fashion and even contacted me afterhours, on my time, with answers to questions. James showed me all the options in the Camry as well, and was willing to find me the exact car I wanted since it wasn't on their lot. The team was also very helpful since I was on my own with my daughter. The play room was an excellent help while I was signing papers. James didn't push me into anything I didn't want. I also appreciated his thank you gift and also the thank you card I got in the mail a week later! I'm so happy with my new car, and I invite anyone looking for a new vehicle to get in contact with James Hardman! More
Excellent, A+++, Positive Experience!!! The difference in our buying experience was James Hardman. We have been searching for a car for about a month. We've talked to several dealerships, The difference in our buying experience was James Hardman. We have been searching for a car for about a month. We've talked to several dealerships, some with good service, some with poor. With James, we had excellent service from the time my son and I first walked the Toyota lot. He listened to my wife and I from the start. We had a great experience. There was no high pressure sales tactics, and in the end, James went above and beyond to satisfy our needs. James Hardman truly is "The only car guy you will ever need." More
An Excellent Buying Experience Everything about buying my new RAV4 Hybrid at Bob Rohrman Toyota was first class. Sales consultant James Hardman was gracious, professional and low-pr Everything about buying my new RAV4 Hybrid at Bob Rohrman Toyota was first class. Sales consultant James Hardman was gracious, professional and low-pressure. He answered questions, laid out options, made suggestions, and let us make our best decision. James even contacted me several times on his day off to keep the deal moving. He quickly located the specific vehicle We wanted, since there was not one currently in stock. Zack led us through the paperwork in a helpful, professional, low-pressure manner. We got the exact vehicle we want for a fair price and we are completely satisfied. Kudos to James and Rohrman Toyota! More
Great Used Car Buying Experience Dalton Miller (sales rep) helped my wife and I purchase an SUV this past weekend. I called to check availability and Dalton physically verified the v Dalton Miller (sales rep) helped my wife and I purchase an SUV this past weekend. I called to check availability and Dalton physically verified the vehicle was available and then made sure it was ready to go when we arrived. We traveled about 2 hours with our young boys and the playground in the dealership was a life-saver. During the process, Dalton was patient, well informed and all around very nice to work with. Additionally, Trey Rohrman was part of our process and he was great as well. They respected our 'hurried timeline' as the boys were hungry and tired. Overall, great experience. I want to thank Dalton and Trey for such a great buying experience. Matt (Bloomington) More
Top of the line service I went in not really sure what I wanted to buy/ lease ...new or used and Larry was very informative and willing to help and work with me. I met him ou I went in not really sure what I wanted to buy/ lease ...new or used and Larry was very informative and willing to help and work with me. I met him out in the back used lot in 90° heat and he braved that heat to help me. I was leaning toward the rav4 or a highlander but wanted to know about Honda and KIA options and that didn't discurage Larry in any way. He called the other branches and even took me over to test drive my amazing Honda pilot that I in the end leased from them. I was out looking at cars as early as 830 am and by the time I left Larry they were locking the doors at the Honda dealership. That didn't make any difference to Larry he stuck with me and we even met the next morning to finish up the deal. If you need any car I encourage you to stop at Toyota first and look up Larry you won't be disappointed. More
Great experience! I had a wonderful experience! The whole process went very smoothly. I worked with Larry Rainford and he was fantastic. He was very helpful, knowledg I had a wonderful experience! The whole process went very smoothly. I worked with Larry Rainford and he was fantastic. He was very helpful, knowledgeable, thorough, and friendly. He was great to work with! More
Amazing! I am a new young buyer with decent credit, but a lack of income history and they worked with me to get a car I loved and something that was affordable I am a new young buyer with decent credit, but a lack of income history and they worked with me to get a car I loved and something that was affordable to me. I do not regret spending the time with them to figure out what worked best for me. I am a proud owner of a brand new car and they showed a great amount of patience throughout my time with them. This is a place worth getting your first or last car! More
Great people, excellent service I wasn't originally intending to buy, but James and the staff at Rohrman went out of their way to answer any and all questions I had about purchasing I wasn't originally intending to buy, but James and the staff at Rohrman went out of their way to answer any and all questions I had about purchasing a new car. After some deliberation, I decided on a Scion iM. They worked to get me a great trade-in deal and throughout the process, James and Carlos came over to check in on me. I'd highly recommend talking with them and purchasing a vehicle. The facilities are nice and they're very straightforward (especially James). More
The best of the best You Guys are assume. when we come in you are always there to help us in all we are trying to do. You guys are like family to us at least you treat as You Guys are assume. when we come in you are always there to help us in all we are trying to do. You guys are like family to us at least you treat as so. Me and Sheryl would very much like to thank you all so much. for your commitment. More
New car purchase Bought a 2016 Camry from Bob Rohrman Toyota and Larry Rainford was our salesman. Larry did a great job helping us find the car we wanted. No pressure Bought a 2016 Camry from Bob Rohrman Toyota and Larry Rainford was our salesman. Larry did a great job helping us find the car we wanted. No pressure from Larry. Just a guy who really knows his stuff and explains it well. You will not go wrong walking in and asking Larry to help you out. I know I will the next time I need a car. More