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Bob Rohrman Toyota
Lafayette, IN
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1,660 Reviews of Bob Rohrman Toyota
Working with Braeden on the purchase of our new Highlander was a real pleasure. He was always very professional, courteous and helpful going above and beyond the call of duty. Most all of our commu Highlander was a real pleasure. He was always very professional, courteous and helpful going above and beyond the call of duty. Most all of our communication was done via email but I was still very comfortable with our negotiations and was able to trust that everything would go smoothly at vehicle pick up. Braeden and Daniel did not disappoint as everything went off as planned without a hitch. More
I purchased a van that has a bad torque converter and am still waiting for salesman and manager to return my call. Stone was notified by email around 8 hours of purchase of issues with van. Stone was avail still waiting for salesman and manager to return my call. Stone was notified by email around 8 hours of purchase of issues with van. Stone was available through phone, email and text and now he is unavailable or not in the office. I was misled about shifting issues and inspection. I would like to make arrangements to return van and get my money back. I'm still waiting for a response and feel I'm getting the run around. I'm more than disappointed that I traveled to Lafayette to leave my newborn, wife and babies to get a van for my family and experience this. I received a call within a couple hours of submitting this from manager Drew and was told he would talk to salesperson and call back the next day. As of 6:48pm, I have not received a call back from him. Stone finally called me back today and basically told me it out of his hands. It is obvious I'm getting the run around. I left a message for Zach yesterday and never received a call back. In addition, it is 12/8/20 6:30pm and I'm still waiting for my refund check from the purchase that I have been told on more than one occasion that it is in the mail. More
This Dealership worked very hard to get me the best deal, and find the right Truck for my needs. Damian King was always very professional, courteous and helpful. It was a real pleasure to work with Damian Ki and find the right Truck for my needs. Damian King was always very professional, courteous and helpful. It was a real pleasure to work with Damian King. The Staff was very friendly. It was well worth the 200 mile drive to get a NEW TRUCK from this dealership. More
We have always been very Happy with the Toyota service!!! They are very Good!!! They were very helpful and felt the waiting area was very safe from Covid!!! They are very Good!!! They were very helpful and felt the waiting area was very safe from Covid!!! More
Great customer service!! I will definitely give Bob Rhohrman Toyota my future business going forward. We got the truck my wife wanted without any hassle and treated us fair on our trade in!! Thank you. Rhohrman Toyota my future business going forward. We got the truck my wife wanted without any hassle and treated us fair on our trade in!! Thank you. More
Staff are very friendly. Service was quick.Only one Staff are very friendly. Service was quick. Only one thing of my concern, After maintenance service for my car, I noticed that "low tire pressure Staff are very friendly. Service was quick. Only one thing of my concern, After maintenance service for my car, I noticed that "low tire pressure light" was on. In the maintenance document, it was checked and it should be OK. It looks strange. I asked the staff to check my tires again, then immediately he fixed the problem. More
Low key salespeople who didn't push. Test drove 6 different brands in summer and came back to Toyota for 2021 model. Good price on exact car that we wanted Overall, good experience. different brands in summer and came back to Toyota for 2021 model. Good price on exact car that we wanted Overall, good experience. More
My car was taken care of in a timely manner and with great respect to what I requested be done. I will keep shopping and servicing with this dealership. great respect to what I requested be done. I will keep shopping and servicing with this dealership. More
I have always had a positive experience through more than 25 years of counting on this service center. Certainly being a Toyota customer has advantages. 25 years of counting on this service center. Certainly being a Toyota customer has advantages. More