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Bob Rohrman Toyota
Lafayette, IN
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1,660 Reviews of Bob Rohrman Toyota
The sales agreement was okay. The truck I bought, in like new condition had a false carfax. Transmission repaired twice and showed nothing ever repaired. Someone didn’t do their job along the way. like new condition had a false carfax. Transmission repaired twice and showed nothing ever repaired. Someone didn’t do their job along the way. More
This has been the worst car buying experience I have ever had. First off after signing the paperwork and arriving at home I noticed all the paperwork had the wrong VIN. I emailed Matt and the stock number wa had. First off after signing the paperwork and arriving at home I noticed all the paperwork had the wrong VIN. I emailed Matt and the stock number was switched with another vehicle and no one caught it. I received new paperwork to sign and after sending it back was promised I would be getting my copies over nighted to me which they were not as I was told, only to be received by email almost a week after it was “mailed”. But some of the paperwork still referenced the old VIN which I was told they would be sending me the correct one again. I had a rock chip in the window that I was told was sealed which I later found out it was not after my windshield cracked. I was told by Matt that I would be receiving a check for the repairs which again was “mailed” over a week ago and I still have not seen it or received any word back on the status of this so called mailed check after I have asked about it multiple times. More
This is our fourth new Toyota form Bob Rohrman Toyota. We have worked with Larry on all four vehicles. Larry and Rohrman Toyota have taken care of us every time and treated us very well. I would defini We have worked with Larry on all four vehicles. Larry and Rohrman Toyota have taken care of us every time and treated us very well. I would definitely recommend buying or leasing from Rohrman Toyota and working with Larry Rainford as salesman. More
The after the sale follow up was not what you would expect. I bought a pre owned 2019 Ford Expedition, I was told it was purchased from a Ford store on a wholesale purchase. It was delivered with no expect. I bought a pre owned 2019 Ford Expedition, I was told it was purchased from a Ford store on a wholesale purchase. It was delivered with no owners manual which would have the code for the keyless entry. I asked three times for someone to call the Ford store from where they got it from, and no one did and no one followed up on it. Terrible follow up. More
The purchase of a low-mileage used car went very well. I am pleased with the quality of the vehicle, the price, and the salesmanship. I am pleased with the quality of the vehicle, the price, and the salesmanship. More
I worked for Bod Rohrman for 15 years in Fort Wayne great place to work. That is the reason I bought this truck from one of his dealers. place to work. That is the reason I bought this truck from one of his dealers. More
Buying a new car from BR was a very smooth and efficient procedure. Dakota was very friendly and helpful. He patiently answered all of my questions. Also, Brian from finance was very helpful and friendly. I procedure. Dakota was very friendly and helpful. He patiently answered all of my questions. Also, Brian from finance was very helpful and friendly. I also gave my ex-car as a trade-in. I completed all procedures in two hours. In total, it was a very impressive new car purchase. Patient, knowledgeable and professional. More
If you are looking to buy a new car ask for Jay! Jay is a great guy, he cares about you as a person and is very honest with you. (Not your typical sales man) He did a great job working with my budget and hel great guy, he cares about you as a person and is very honest with you. (Not your typical sales man) He did a great job working with my budget and helping me find a great car. I am so happy with my purchase. He even helped me add remote start to my car. More
Salesman very friendly and knowledgeable. Long Day-Salesman's computer kicked him out three times. LONG wait for the finance person. Same computer problems. I-pad battery dead etc etc etc. Mad Day-Salesman's computer kicked him out three times. LONG wait for the finance person. Same computer problems. I-pad battery dead etc etc etc. Made for a cumbersome experience. Did end up with a very nice automobile. More
Greeted by friendly staff and directed to Stone Dalton. Mr. Dalton very friendly and knowledgeable of Rav4. Brock in finance explained everything and was very courteous. Mr. Dalton very friendly and knowledgeable of Rav4. Brock in finance explained everything and was very courteous. More