Bob Rohrman Schaumburg Kia

Everything went smoothly from start to finish. I came in already knowing what car I wanted to purchase which made it easier. Start to finish no headache I came in already knowing what car I wanted to purchase which made it easier. Start to finish no headache More

Excellent service! Excellent staff! Valeriia was professional and we were very pleased with her service. Excellent staff! Valeriia was professional and we were very pleased with her service. More

Alex treated us so kindly. This was such a special purchase to us as we Alejandro as family. He was patient and answered any questions my wife and I had. He had known for a whi This was such a special purchase to us as we Alejandro as family. He was patient and answered any questions my wife and I had. He had known for a while we wanted another pre owned vehicle and he made sure to find the right one for us! More

It is already the second car I have purchased from the Schaumburg Kia dealership. Both times I have visited this dealership with my wife and kids I had 10/10 experience from start to finish. All the manag Schaumburg Kia dealership. Both times I have visited this dealership with my wife and kids I had 10/10 experience from start to finish. All the managers, as well as our salesperson Valeria were extremely knowledgeable, polite & professional. They made the entire purchase process very easy and stress free. I highly recommend this dealership, especially our salesperson Valeria to anyone looking for a quality vehicle at a great price. More

I traded in my vehicle and purchased a new 2026 Sorento Hybrid at a price I felt was fair for all parties. Unfortunately, the salesperson, Jhony Pulido, was only interested in closing the deal and repeated Hybrid at a price I felt was fair for all parties. Unfortunately, the salesperson, Jhony Pulido, was only interested in closing the deal and repeatedly made me feel like an inconvenience. In hindsight, I should have walked out and taken my business elsewhere. Jhony gave me only one key and told me to come back another day for the second. He provided no explanation of the vehicle’s features, instead telling me to read the manual or return the following week because Saturdays are busy with new sales and he “didn’t have time.” He then disappeared, leaving me to figure out basic features on my own before driving off the lot. I had to make two separate trips just to receive the second key, which should have been provided at delivery. The finance representative, Besim, offered me an extended warranty at an inflated price. When I declined, he lowered the price and told me to contact him later if I was interested. When I called back to purchase the warranty, the price had increased by $800. This was deceptive and unprofessional. The only after sales communication I have had is an email asking me for referrals. I would never buy a car from this dealership again or recommend it to anyone. Jhony made me feel like he was doing me a favor by selling me a car and when taking delivery of the vehicle, it seemed like I was an inconvenience. I would rather pay a little more elsewhere and receive proper customer service—where my business is valued instead of dismissed. More

Everyone was very helpful and accommodating. Almin and Josh made the process that much easier. Almin and Josh made the process that much easier. More

A great experience! Val was attentive and easy to work with. Very satisfied with our new vehicle. Val was attentive and easy to work with. Very satisfied with our new vehicle. More

Very good experience, hospitality and how they explained everything. Customer service was exceptionally great as well. Will recommend a family member as well as a friend to this dealership. Great Job:) everything. Customer service was exceptionally great as well. Will recommend a family member as well as a friend to this dealership. Great Job:) More

All is good and helpful too. .Did thier best to help with all resources..All good.. .Did thier best to help with all resources..All good.. More

In my opinion this is THE BEST DEALERSHIP in Chicagoland. I have been through many different dealerships but this is a topnotch place.They have best deals,they are honest, no hidden surprises, no attached st I have been through many different dealerships but this is a topnotch place.They have best deals,they are honest, no hidden surprises, no attached strings, stuff is beyond friendly and they make deal works for both sides in best possible way.They are not trying to screw you like other dealerships do.I highly recommend this place for purchase and service as well. More