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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

August 01, 2022

We are very satisfied with our experience at Bob Rohrman. Alejandro kept us informed and worked diligently to meet our specific requirements for a vehicle. More

by RHOJOMO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
Aug 01, 2022 -

Bob Rohrman Kia responded

Thank you so much for your kind words for Alejandro, and for taking the time to leave us this wonderful feedback!

July 31, 2022

They made the car buying process very simple and non-stressful. I was not pressured into anything I didn’t want and they respected all of my decisions. This was the best car buying experience! More

by Marisa Rush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
Aug 01, 2022 -

Bob Rohrman Kia responded

Marisa, thank you so much for choosing Bob Rohrman Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 30, 2022

Johnny was extremely helpful and quick to get me answers. After some negotiation, we settled at an agreeable price with add ons that really helped finalize the deal. More

by Darrin27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 31, 2022 -

Bob Rohrman Kia responded

We appreciate the five-star rating. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Johnny delivered such a great experience. Congratulations on your new purchase, Darrin!

July 30, 2022

Had nothing but the best of help at getting exactly what I wanted and what questions I had! The team was awesome to work with and got me in and out in a timely manner!! Thanks to Robert and Russell! More

by LAURENRENEE45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Russell Corcoran
Jul 31, 2022 -

Bob Rohrman Kia responded

Congratulations on your new vehicle, Lauren! It's fantastic to hear that both Russell and Robert provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bob Rohrman Kia. We look forward to having you as one of our valued customers for years to come.

July 30, 2022

Jim was the best salesman for me as he treated me as a friend and a brother everyone took good care of me More

by jeffreed.7171
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 31, 2022 -

Bob Rohrman Kia responded

Thank you for your business, Jeff. We appreciate you taking the time to leave us a review. We're happy to hear that Jim was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase, Jeff!

July 29, 2022

Very kind and fast service very informative about how the service and what’s going on with the vehicle I will be coming back More

by MACHI.JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Jul 31, 2022 -

Bob Rohrman Kia responded

Thank you for your business. We appreciate you taking the time to leave us a great review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 28, 2022

I am impressed with the service I received from Austin and team in Service Center. More

by TheGoodWitchofWaveland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Jul 28, 2022 -

Bob Rohrman Kia responded

Thank you for the kind words for Austin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 27, 2022

Best environment I’ve seen in a dealership. Everyone was amazing and sweet!!! I will 100% always come back More

by Bmedbourn2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gray, Brendan Medbourn
Jul 28, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2022

Did a good job and timely on repair. Problem was management service. Would not work with us on some kind of discount since only purchased 3 months ago and supposedly was checked out by t More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Jul 28, 2022 -

Bob Rohrman Kia responded

Thank you so much for your feedback. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be an overall positive one at Bob Rohrman Kia. Please don't hesitate to reach out if you need anything else.

Jul 28, 2022 -

DJ responded

Again I will say workmanship was fine. It was service management that I should have given them a 1 or 2.

July 27, 2022

A young salesman named Logan is amazing! Please go ask for him. But buyers beware. Get pre-approved before you arrive. One person on the finance team tried to pull one over and “vouched” for More

by jaimebryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn, Logan Vandeveer
Jul 28, 2022 -

Bob Rohrman Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Jul 28, 2022 -

jaimebryan responded

You may want to revisit my original post. You’re finance team tried to screw me over. I’m understand that car dealers get a kickback from banks on indirect loans. But, I’d think your team would provide all the options available. Not just the one that would benefit your dealership the most.

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