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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

September 07, 2022

They were very acamadating if my changing schedule. And very kind when I arrived. And the service appointment time estimation was perfect. More

by henry.nevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mailloux
Sep 08, 2022 -

Bob Rohrman Kia responded

Thank you, Henry, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2022

Sales guy did not know much about Kia EV 6. I have had more knowledge about it than he did. More

by MANUELLOTHSCHUETZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Corcoran, JESS BRUMMETT
Sep 05, 2022 -

Bob Rohrman Kia responded

Manuel, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

September 04, 2022

Took my 2018 Kia Niro in for routine maintenance and also a warranty fix on the drivers side window… routine maintenance took about an hour… had to make another appt for the window fix as they needed to orde More

by girl3kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Sep 05, 2022 -

Bob Rohrman Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Kia!

September 03, 2022

Very friendly & very accommodating. Explains the work & why you need it done. Austin is great!! More

by ALINGENFELTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Sep 04, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Austin and our team, and we look forward to working with you again.

September 03, 2022

Autumn was great. She was super responsive and we found a way to come together on a deal that I was not sure would happen. I have been pleased before, during and after More

by TIMSLAUGHTERBECK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn
Sep 04, 2022 -

Bob Rohrman Kia responded

Thank you, Tim, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 31, 2022

Explained process, kept me informed of progress and costs, Matt was very helpful, pleasant waiting room More

by woodjv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mailloux
Sep 02, 2022 -

Bob Rohrman Kia responded

Thank you for choosing Bob Rohrman Kia, your feedback and rating mean a lot to us. We're glad Matt and our team were able to help, and we hope to see you again!

August 30, 2022

My experience was positive . the salesman Mitch went the extra mile to help me. I will be back for future purchases. More

by Billiekweiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MITCH , JB Fetzer, Russell Corcoran
Aug 30, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to write this review, Billie! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Kia are glad to have you as a customer.

Aug 30, 2022 -

Billiekweiss responded

I love my new car.

August 29, 2022

I've been having to bring my car back to them, over and over. Each time I think it's the last time, and each time there's still a related issue, desire asking each time whether anything else could go wrong More

by laidler2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Brown
Sep 02, 2022 -

Bob Rohrman Kia responded

We're sorry to hear that the issue hasn't been resolved to your satisfaction, and we apologize for any inconvenience. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 27, 2022

They did an excellent job getting all my work done and communicated it all very well. Super time efficient and very helpful! Thank you Matt and Justin! More

by Autumn Beliveau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Matthew Yero, Austin Brown, Kayla Enrico, Matt Mailloux
Aug 29, 2022 -

Bob Rohrman Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 27, 2022

Great staff. Super friendly environment. No pressure in buying. They help you find what your looking for and try to get the best deal for you More

by ANGEL_BABY_8967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn , Frankie Sanders, Russell Corcoran
Aug 29, 2022 -

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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