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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

March 11, 2023

This dealership is literally xxxx I got my car in January 10th and here it is March and they still don’t have my title paperwork done I would HIGHLY NOT RECOMMEND! I been getting the run around for months!!! More

by SHANNELL36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell Corcoran
Mar 14, 2023 -

Bob Rohrman Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 10, 2023

Could have lost a motor due to not completing an oil change right. NOT TIGHTING A FILTER IS A BIG DEAL. Almost lost all my oil I will not be back. I had to stop at a local garage to help me get it tight More

by JBAKER110
Workmanship
Recommend Dealer
No
Employees Worked With
N/A
Mar 13, 2023 -

Bob Rohrman Kia responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact us at (765) 340-2204 so we can understand your situation better in order to try and turn your experience around. Thank you, Bob Rohrman Kia

March 09, 2023

The staff was friendly and answered my questions. The staff looked into warranty and recalls for my car and fixed it. I’m grateful it was under extended warranty. More

by Lsk0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Enrico
Mar 09, 2023 -

Bob Rohrman Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

March 09, 2023

Great service people are very friendly and helpful quick service and very honest about it More

by Rodas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doll
Mar 11, 2023 -

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Kia!

March 09, 2023

Josh Grey is an excellent salesman we appreciate all his effort to make are car buying experience as easy as possible More

by TTRT1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin in the service, Josh Gray
Mar 11, 2023 -

Bob Rohrman Kia responded

Thank you for the kind words for Josh! We look forward to sharing your compliments with him, and don't hesitate to let us know if we can be of further assistance. We hope you enjoy your new vehicle!

March 08, 2023

The didn't tell me a tire rotation was $40, thought it was part of the oil change. Said new filters were $40 so I said yes, forgot to tell me about labor pricing. Just seems like hidden pricing was happen More

by aastoner
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Unsure
Mar 10, 2023 -

Bob Rohrman Kia responded

Hi there, I would like to get some more details about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (765) 340-2204 to discuss this further.

March 06, 2023

Joel provided great service. Best ever. You are lucky to have him. Thanks for everything. More

by DACWALLEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Mar 07, 2023 -

Bob Rohrman Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2023

It was very pleasant to work with Logan and Autumn. I always felt like they were attentive my needs! Great experience at Bob Rohrman Kia! More

by PETERDYLIACCO
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Logan Vandeveer, AUTUMN BELIVEAU
Mar 05, 2023 -

Bob Rohrman Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

March 03, 2023

I neededto trade my car. I found this car online at Bob Rihrman in Lafayette,In. I inquired about it and right away Randy started working to get me a great deal. I think in t More

by SHEILABREWER192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AUTUMN BELIVEAU, Randi Rodriguez
Mar 05, 2023 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2023

Left vehicle night before. No one checked drop box. Nothing got done. Took my business elsewhere More

by MHANAWAY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Sanders, Austin Brown, Kayla Enrico
Mar 05, 2023 -

Bob Rohrman Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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