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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

October 02, 2022

Great communication about everything! ! The employees and service center were extremely supportive and helpful through the whole process More

by WRIGHTSMANKAYLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Matthew Yero, Brianna Modugno, Russell Corcoran
Oct 03, 2022 -

Bob Rohrman Kia responded

Thanks, Kaylee! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as a valued customer for many years to come!

October 01, 2022

Very pleased with the service I was given! This was my first time purchasing a car. Jim and Autumn went into detail with explaining everything for me. Jim was intentional with his time and gen More

by Sabrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn, JB Fetzer
Oct 03, 2022 -

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us, Sabrina. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 01, 2022

Completed computer update quickly and washed vehicle before returning it to us. Matt was Very curtious. More

by WIDLOWSR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mailloux
Oct 03, 2022 -

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and the team met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

Oct 03, 2022 -

WIDLOWSR1 responded

Your welcome we enjoyed our time with the folks at your Laffeyette dealership and look forward to getting good service during regular intervals.

October 01, 2022

They are easy to work with & responded to my concerns. The interest rate could have been better though. More

by MS.S.MARTINDALE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS BRUMMETT
Oct 03, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Kia are glad to have you as a customer.

September 30, 2022

We had a great experience purchasing our new vehicle at Rohrman Kia. Jim, the sales person, was very informative and thoroughly explained the functions of the Kia Telluride. Autumn, the Finance Lead, was v More

by vkchrzan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn , JB Fetzer
Oct 03, 2022 -

Bob Rohrman Kia responded

We are very happy to hear that Jim and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2022

Items missing out of my car two out of three times they had it for testing. I was told they would check cameras but heard nothing, months later, after my engine was replaced and I asked they said one item More

by KBARTLEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kayla Enrico, Matt Mailloux
Sep 30, 2022 -

Bob Rohrman Kia responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 27, 2022

Great clean and friendly environment for sure going to recommend this dealership to friends and family. More

by Ethanm423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Medbourn, Russell Corcoran
Sep 28, 2022 -

Bob Rohrman Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 26, 2022

The whole group was helpful and accommodating. The facilities where nice and clean and my new car was waiting for me . More

by MICHAEL.JOHNSON46953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Fetzer
Sep 27, 2022 -

Bob Rohrman Kia responded

Thank you for choosing Bob Rohrman Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 24, 2022

I felt like I got a good price and everyone was friendly; they did a good job. More

by JHARGER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Medbourn, Russell Corcoran
Sep 25, 2022 -

Bob Rohrman Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Kia!

September 20, 2022

Frankie is a great asset, and has helped diminish the old adage that car dealership service centers will run up the bill on you. They do what they need, and don't pressure or try to bully you into unnecessa More

by bridoc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Kayla Enrico
Sep 20, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. Frankie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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