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Bob Rohrman Hyundai

Lafayette, IN

4.5
582 Reviews

304 Sagamore Parkway N

Lafayette, IN

47904

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582 Reviews of Bob Rohrman Hyundai

November 29, 2022

David was extremely helpful in helping me with the purchase process. He answered all my questions diligently. David went into great detail on all the unique features of different cars and really helpe More

by alikais
Recommend Dealer
Yes
Employees Worked With
David Devaney
Nov 30, 2022 -

Bob Rohrman Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

November 29, 2022

Everyone I encountered was helpful and courteous and my vehicle was completed as scheduled! They offered recommendations for future services, but did not try to pressure me into anything. More

by LEAHLEAHGORSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gallegos
Nov 30, 2022 -

Bob Rohrman Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Leah, and don't hesitate to let us know if we can be of further assistance.

November 18, 2022

Chris was awesome and very helpful. The service was quick and professional. Would highly recommend friends and family to go to Bob Rohrman Hyundai! More

by BRETT.LAUGHLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gallegos
Nov 18, 2022 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us, Brett. We work hard to make sure our guests have a positive experience. We will share your comments with Chris and our team, and we look forward to working with you again.

November 17, 2022

Prompt. Very helpful. Explained the repair plan clearly. Very satisfied with my experience. Will recommend the device. More

by GNARSIMHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
Nov 18, 2022 -

Bob Rohrman Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

November 11, 2022

Thank You so much for Helping me Today! I love my new Dream Car! Carrie More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jaeger
Nov 11, 2022 -

Bob Rohrman Hyundai responded

Carrie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Hyundai!

November 10, 2022

The service at Bob Rohrman Hyundai was fast, well done, and I had a coupon for a discount, I have always been very happy here. More

by JBNORBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gallegos, Josiah Tull, Evan Hanthorne
Nov 11, 2022 -

Bob Rohrman Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 07, 2022

The Service was Great. Was met in the service drive by Chris my service adviser and we went over all my concern. Chris showed me the waiting area and told me about the coff More

by jerry.berkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Douglas, Chris Gallegos, Josiah Tull, Chase Snyder, Ian Widner, Evan Hanthorne
Nov 07, 2022 -

Bob Rohrman Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2022

Super long time to get my engine replaced, which is not completely on the dealership itself, but Hyundai in general. Updates on my vehicle could have been better taken how long they had my vehicle. Optio More

by BL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not rating
Nov 09, 2022 -

Bob Rohrman Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 31, 2022

Very friendly: I took my Tucson in for a recall and Evan was friendly and courteous he helped me with my visit and any questions I had he answered and if he couldn’t answer he directed me to someone who cou More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
Nov 01, 2022 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Dee, and we look forward to working with you again.

October 20, 2022

When replacing my brake light, they broke it and had to order a new one. When I came back to get that replaced, they scratched the inside of my car and I had to come back again More

by KAITLYN2608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Gallegos
Oct 26, 2022 -

Bob Rohrman Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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