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Bob Rohrman Hyundai

Lafayette, IN

4.5
582 Reviews

304 Sagamore Parkway N

Lafayette, IN

47904

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582 Reviews of Bob Rohrman Hyundai

December 06, 2021

The location is very clean and the employees are honest about waiting times. Overall they’re great! More

by roxanne.huff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Dec 06, 2021 -

Bob Rohrman Hyundai responded

Roxanne, Thank you so much for your excellent review! We are so glad that Rich had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Hyundai. Please don't hesitate to reach out if you need anything else.

December 03, 2021

2011 Hyundai Sonata Limited. Service Manager Rich Gagnon was extremely pleasant, friendly, and helpful. Thank you. More

by CRUISERS95
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Dec 03, 2021 -

Bob Rohrman Hyundai responded

Thank you! Rich and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

December 01, 2021

Sold me a piece of a xxxx for a car. Wasn’t even 4 days until the check engine light came on & needed the air suspension serviced More

by GWEEZY1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trey Rohrman, DJ Campbell, Jeremy Nowling, Cory Chapman, Tommy Mecklenburg, Loretta Schwarz, Rich Gagnon, Trey Rohrman
Dec 19, 2021 -

Bob Rohrman Hyundai responded

We're sorry, Gerald, that you haven't had a satisfying visit. Thank you for supplying your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

November 26, 2021

Quality work and a friendly atmosphere. I was happy to have everything solved in one quick trip. More

by CHAPELOFCHAOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 28, 2021 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 24, 2021

Online appointment scheduling is a breeze. Quick service and friendly agents. The lobby was clean and amenities were nice. More

by Franklin.a.tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 28, 2021 -

Bob Rohrman Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2021

Always very friendly and helpful. Very good service I will be buying cars from them again. More

by LISACLEM72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 23, 2021 -

Bob Rohrman Hyundai responded

Thank you so much for your kind words, Lisa, and for taking the time to leave us this wonderful feedback!

November 16, 2021

Great service prompt and efficient nice facilities in and out in about 30 mins. Staff was nice as well More

by Kwatkins9146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 16, 2021 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 12, 2021

Everything was great and everyone was very nice. They let me drop of early and it was done quickly More

by tmcampbellrn73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 12, 2021 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. Rich and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 11, 2021

Friendly guys. Fixed everything that was wrong and even when their system messed up he explained it clearly More

by ADDISONWENZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 11, 2021 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai, Addison, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2021

Rich was great and professional from the time I pulled my car in until the work was done. Only waited about a hour and my car was done More

by Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 11, 2021 -

Bob Rohrman Hyundai responded

We appreciate your business, Mitchell, and our team looks forward to serving you again soon!

Nov 11, 2021 -

Mitchell responded

Great team and great service

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