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Bob Rohrman Hyundai

Lafayette, IN

4.5
582 Reviews
Call Dealership (765) 701-6028

304 Sagamore Parkway N

Lafayette, IN

47904

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582 Reviews of Bob Rohrman Hyundai

March 11, 2022

charged me 140$ for a problem that was poor engineering. should have been under warranty or even recall. More

by tgstewart46123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Gagnon
Report | Print
Mar 28, 2022 -

Bob Rohrman Hyundai responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 03, 2022

The service at this dealership is always excellent and i would recommend it to everyone. More

by JBNORBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Report | Print
Mar 03, 2022 -

Bob Rohrman Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2022

Great customer service. They are helpful and kind. I appreciated the work they showed me. Thank you. More

by MATTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Nowling, Rich Gagnon, Trey Rohrman
Report | Print
Mar 03, 2022 -

Bob Rohrman Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 28, 2022

Great and quick service. Just did whats needed and on time. Just one thing could be improved which is having free internal and external car wash along with option for paid de More

by Sathyaveer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Report | Print
Mar 01, 2022 -

Bob Rohrman Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Hyundai. Please don't hesitate to reach out if you need anything else.

February 21, 2022

Very personable. Quick service. Clean environment Would definitely recommend for sales and service. Great place More

by THECASHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Report | Print
Feb 21, 2022 -

Bob Rohrman Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

February 18, 2022

Unprofessional sales staff, they turned back from their commitment and sold the car to some other customer More

by viduranand
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ Campbell, Cory Chapman, Tommy Mecklenburg, Loretta Schwarz
Report | Print
Mar 07, 2022 -

Bob Rohrman Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

February 16, 2022

Rich and Chris have always been so very helpful. Very thorough in explaining work that may need to be done on vehicle More

by jnrbnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Report | Print
Feb 17, 2022 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rich and Chris met your expectations. Thank you again for choosing Bob Rohrman Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 12, 2022

Five star service here every time. I could not be happier. Everyone here does a wonderful job. More

by JBNORBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Report | Print
Feb 14, 2022 -

Bob Rohrman Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 12, 2022

The employees are so nice and helpful. Went above and beyond to help me figure out the problem with my car and get it fixed. More

by lena2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Report | Print
Feb 14, 2022 -

Bob Rohrman Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2022

Every time I go here. I always have to fight them about my Hyundai service plan. It was good for 36,000 miles or 3 years. I never have a problem in Carmel where I bought it at. Then when they always try to More

by lx_gentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Gagnon
Report | Print
Feb 24, 2022 -

Bob Rohrman Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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