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Bob Rohrman Honda

Lafayette, IN

4.5
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

July 29, 2022

Car not returned as it went in. Steering wheel, seat, radio, etc all changed from my settings More

by mandcmcneil43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Aug 01, 2022 -

Bob Rohrman Honda responded

Thank you for your feedback. Customer satisfaction is our top priority and we're sorry that we fell short here. Please don' hesitate to reach out to us directly if you would like to discuss this issue in more detail. We appreciate your business and hope you will give us another opportunity to serve you.

July 27, 2022

We have purchased 4 Hondas from them over the years and one of the reasons is the excellent service department. Ali my service rep was so helpful and truly showed a caring attitude. She even called me lat More

by DJC1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali, Adam Adrian
Jul 28, 2022 -

Bob Rohrman Honda responded

Thank you for choosing Bob Rohrman Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2022

I have had good service from the service department. They are fast and efficient in getting me in and out. More

by d_littleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Rohrman, Rob Freeman, Marcia Stratton, Adam Adrian, Brianna Modugno, Todd Dunwoody
Jul 26, 2022 -

Bob Rohrman Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Honda.

July 26, 2022

I have been a customer since 1988 and through the years I have always received great service. Keep up the good work. More

by Tim Riedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Freeman, Marcia Stratton, Adam Adrian
Jul 27, 2022 -

Bob Rohrman Honda responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Honda. We appreciate your business and hope to see you again soon!

July 25, 2022

I have always had my service done at Bob Rohrman. They always do great work. Wouldn't go anywhere else. More

by CHUCKNJAN47909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Jul 25, 2022 -

Bob Rohrman Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2022

I was received with respect and professionalism from the moment i arrived at the dealer. More

by B.ERIK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Jul 25, 2022 -

Bob Rohrman Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 20, 2022

The team at Rohrman Honda really went above and beyond the other local dealers in getting me into a new vehicle. Highly recommend! More

by JAPLASSARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sark, Graham
Jul 20, 2022 -

Bob Rohrman Honda responded

Thank you for choosing Bob Rohrman Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 20, 2022

Kenley did a great job for me. She listened and figured out what I was looking for -then delivered. More

by RKW362
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenley McClure
Jul 20, 2022 -

Bob Rohrman Honda responded

Thanks for your feedback on your recent visit to Bob Rohrman Honda. I'm glad to hear that Kenley was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 17, 2022

The car I wanted was not available so I had the dealer order it from the factory. I used the internet to submit the car with options that I wanted ordered. The total invoice I had from the internet was ab More

by thomasmyers40
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Slaney
Jul 21, 2022 -

Bob Rohrman Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 14, 2022

We had a very positive experience at Bob Rohrman Honda. We'd located a car we were interested in via cars.com and the Rohrman sales team was quick to communicate back with us. Shout out to Chris Sarkkinen More

by WALTERS.TWALTERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sarkkinen
Jul 15, 2022 -

Bob Rohrman Honda responded

Walter, Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Honda.

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