Bob Rohrman Honda
Lafayette, IN
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853 Reviews of Bob Rohrman Honda
We have purchased 4 Hondas from them over the years and one of the reasons is the excellent service department. Ali my service rep was so helpful and truly showed a caring attitude. She even called me lat one of the reasons is the excellent service department. Ali my service rep was so helpful and truly showed a caring attitude. She even called me later to make sure I was happy with my service. You're the best Ali! More
I have had good service from the service department. They are fast and efficient in getting me in and out. They are fast and efficient in getting me in and out. More
The car I wanted was not available so I had the dealer order it from the factory. I used the internet to submit the car with options that I wanted ordered. The total invoice I had from the internet was ab order it from the factory. I used the internet to submit the car with options that I wanted ordered. The total invoice I had from the internet was about $40,300. When the car arrived at the dealer the invoice was over $50,000. The manufactors invoice was the same as the internet $37,500 without additional options. When I added additional options on the internet to include shipping cost for the car it came to total of $40,300. When I asked about the added cost I was informed that all the options I added on the internet did not come from the factory but would be installed by the dealer which now had labor cost by the dealer. Options had cost plus labor. The dealer also added additional fee above the invoice of over $2,000. Shocking! I like the car but I feel I had been over charged more than expected. More
We had a very positive experience at Bob Rohrman Honda. We'd located a car we were interested in via cars.com and the Rohrman sales team was quick to communicate back with us. Shout out to Chris Sarkkinen We'd located a car we were interested in via cars.com and the Rohrman sales team was quick to communicate back with us. Shout out to Chris Sarkkinen who sent us two video tours of the car that he personally recorded to answer our questions. This was especially helpful since we live 2 hours away from Lafayette. Sark was low pressure, helpful, and patient. Though the sales manager was unwilling to deal on the price of the car, we found that to be understandable since the price they were asking was excellent to begin with. We also appreciated receiving a gift bag of gourmet candy and carmel corn as we left and that Sark followed up twice in the days after to see if we had questions or concerns. Buying a used car always seems like a risk, but I recommend Bob Rohrman Honda as a trustworthy business. More