Bob Ridings Ford Inc. - Service Center

Great Service, As Always Great service as always, and as I have come to expect from Bob Ridings in Taylorville. No complaints and really quick service. I appreciate the deal Great service as always, and as I have come to expect from Bob Ridings in Taylorville. No complaints and really quick service. I appreciate the dealership went back to oil change appointments. Everyone is pleasant and professional. More

So Appreciative Came in on the spur of the moment on a Friday morning. I had a rear turn signal out. I knew I'd have a busy weekend on the road in my 2015 Expeditio Came in on the spur of the moment on a Friday morning. I had a rear turn signal out. I knew I'd have a busy weekend on the road in my 2015 Expedition and needed to get it fixed right away for safety reasons. There was a line of vehicles to be serviced and I was short on time. Blake came to my rescue. He came out into the parking lot and fixed my turn signal right there on the spot. My Hero! I can't sing his praises loud enough. I only hope he knows how much I appreciated him going above and beyond the call of duty to help me. Five star service all the way. More

Good Service Dropped in for a quick oil change and got right in. Make over at the service desk looks very nice. Not as crazy about the seating area changes. The Dropped in for a quick oil change and got right in. Make over at the service desk looks very nice. Not as crazy about the seating area changes. There are less seats and I've been there before when there was more seating all the seats were full. They guys are always good to me. More

Great customer service Great experience buying our car and all the service trips. Very friendly staff. I will purchase from them again. The ford edge has been a very reli Great experience buying our car and all the service trips. Very friendly staff. I will purchase from them again. The ford edge has been a very reliable vehicle so far. More

getting car fixed They did a great job fixing my 2015 ford explorer. Bob Ridings is the best place to go. I would not shop anywhere else to buy a vehicle or have a ve They did a great job fixing my 2015 ford explorer. Bob Ridings is the best place to go. I would not shop anywhere else to buy a vehicle or have a vehicle fixed!! More

Tire repair Had 2 tires leaking air. Service fixed both tires quickly and at a very reasonable price. I've purchased 6 vehicles from them and have happy with al Had 2 tires leaking air. Service fixed both tires quickly and at a very reasonable price. I've purchased 6 vehicles from them and have happy with all of them More

Excellent Service I had a transmission problem with my 2013 Ford Fusion (purchased at Ridings) and took it in for service. Since I live in Springfield, I needed a renta I had a transmission problem with my 2013 Ford Fusion (purchased at Ridings) and took it in for service. Since I live in Springfield, I needed a rental and was supplied with a very nice Ford Escape and told that they would find the problem. They did and took care of it. Great people and great service. More

Service and Sales Lucy is excellent to work with anytime I want to buy a car and is always very accommodating! I appreciate her patience and I appreciate the fact that Lucy is excellent to work with anytime I want to buy a car and is always very accommodating! I appreciate her patience and I appreciate the fact that she answers my questions about cars I am looking at but doesn't bug me and allows me to think about my purchase. Geoff and Tara were awesome in providing answers/information on how to handle plates transfers and what needed to be done since I am keeping my current Journey for my son and buying another Journey. Kudos to all of them. The service department is always great when I bring my car to be worked on for maintenance. They answer my questions and let me know if they see any problems developing. They work with you if need be and it will take more than one day to fix your problem. More

Professional service staff My PTCruiser was towed in. While repairs were challenging, involving multiple back ordered parts and computer issues, the service staff was professio My PTCruiser was towed in. While repairs were challenging, involving multiple back ordered parts and computer issues, the service staff was professional and persistent. I appreciated use of a loaned car for my use during all this. More

Continued service after the sale I bought an awesome 2015 Ford Edge. It had a scratch that needed to be taken care of. It also had a horn issue. As I turned corners or turned the s I bought an awesome 2015 Ford Edge. It had a scratch that needed to be taken care of. It also had a horn issue. As I turned corners or turned the steering wheel, periodically my horn would go off. They got me in. Got me a loaner car of equivalent equipment as my car. They made the process very smooth. I even had a recall that was mailed to me and I had them resolve it while they had my vehicle. When I went to go pick up the vehicle, they not only just gave me the keys...but, took the time to explain each thing that they did to it. They made sure they answered all my questions. Only issue, is that my horn went off again yesterday. It has only happened once. Hopefully just a fluke. My salesman, Jason Bough coordinated everything. He was awesome! He is the internet sales mgr. More