Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
Filter Reviews by Keyword
By Type
Showing 3,366 reviews
I have been working with this dealership for more than 20 years. They have earned my highest level trust. This is an outstanding dealership that should be a model for all others! Dave Vervaecke, the Par years. They have earned my highest level trust. This is an outstanding dealership that should be a model for all others! Dave Vervaecke, the Parts Manager, has frequently gone the extra mile to locate parts for my Volvo and other vehicles that they maintain for my family. Doing this has allowed me to keep my vehicles in top running order at a minimum of expense. Jeff Crawford, the Senior Service Manager, has always allowed his excellent mechanics (like Eric Conrad) to advise me on service issues in a friendly, face to face manner. Well done Bob Penkhus! Jim Browne More
I've purchased many vehicles in my day and this Dealership makes the process smooth as silk! They offer extremely competitive pricing and the negoiation was non-abrasive and left me feeling relieve Dealership makes the process smooth as silk! They offer extremely competitive pricing and the negoiation was non-abrasive and left me feeling relieved that I received a great deal. Tony Benkowski, my salesperson, was more than professional and bent over backwards to ensure that I felt like his best customer. A+++++ for the great job!!! Note worthy of a great review and accolades! More
I bought my first car from this dealership and had a great experience with everything all around. The sales side of the dealership is very knowledgeable and helpful with everything ranging from the know great experience with everything all around. The sales side of the dealership is very knowledgeable and helpful with everything ranging from the knowledge of the cars to the finance side. My experience with my first purchase led me back to the dealership looking to upgrade my previous purchase of a Mazda 3 to a new Mazda CX-7. I test drove the new CX-7 and loved it, but the price was a little more than I wanted to spend. So I let my salesman know the price range that I wanted to stay in and he accomadated me with all respect and helped me find exactly what I wanted. This made the car deal easy and effortless and I was in and out of the dealership within a reasonable amount of time. I don't have one bad thing to say about this dealership and my car deal. I will continue to go back to this dealership in the future for all car deals and service. More
I bought my first car from Bob Penkhus back in 1997 when I was 16, and just leased my most recent one from them in 2009. Overall I have bought 6 others cars (both used and new) from them. Everytime I have w I was 16, and just leased my most recent one from them in 2009. Overall I have bought 6 others cars (both used and new) from them. Everytime I have went in to inquire/purchase a car, the sales staff has always been knowledgeable and very helpful. They were never too pushy or demanding in their sales efforts, but instead made sure that I was put into something that I would be able to afford and meets my lifestyle. I have never left unhappy, but instead left happier than when I first arrived. I will definitely go back to Bob Penkhus for all my needs in the future. More
The service department has always been really helpful when I have brought my cars in for emergency and routine maintenance. They are always ready and willing to work with me and always call if they find when I have brought my cars in for emergency and routine maintenance. They are always ready and willing to work with me and always call if they find other issues wrong with my cars before they finish. Besides telling me the issues, they always have a price quote for me. Parts has always been able to special order the parts for me and have called to let me know they are in. I have also had wonderful experience with them tinting and putting clear bras on my cars. I have no complaints about this dealership as a whole. More
We had a car picked out that we were going to buy at Bob Penkhus. The salesman didn't call back when he said he would. We drove to the dealership anyway and were passed off to another salesman who was ext Penkhus. The salesman didn't call back when he said he would. We drove to the dealership anyway and were passed off to another salesman who was extremely indifferent to us. Wanted us to take a dirty car with no gas and low tire pressure out for a drive after he finally got the battery charged up. We said "no thanks," and drove to Ft. Collins to visit Spradley Barr. We drove our new car home that evening and have been thrilled with it. Definitely don't think Bob Penkhus cared about our business. More
I just bought a brand new VW from Bob Penkhus (best car and experience I've ever had) after shopping at 3 other VW stores, including Al Serra VW in Colorado Springs. I did a LOT of research online before and experience I've ever had) after shopping at 3 other VW stores, including Al Serra VW in Colorado Springs. I did a LOT of research online before purchasing, and the sales person actually knew more than I did at Bob Penkhus. I couldn't say that for the other 3 stores I shopped at. They were extremely competitive and upfront with the pricing, and I got quotes in Denver too, and I feel very comfortable sending my friends to see Bob Edwards there. I don't really agree with some of the reviews on this site about the Penkhus organization, and hopefully others have the same experience I did. A+ job. More
I had a wonderful experience at this dealership! Great product knowledge from the salesperson, the management staff was very courteous, and the vehicle is AWESOME! I read through some of the reviews on th product knowledge from the salesperson, the management staff was very courteous, and the vehicle is AWESOME! I read through some of the reviews on this site and it's apparent that some people like to torch a dealership based on their ignorance and lack of attention to detail. You should always read your paperwork and pay attention when buying a vehicle. Jumping on a website and writing a negative review in all caps because you failed to read, listen, and make an intelligent decision makes me ill. My family has purchased several cars from the Penkhus organization and they are A++ when it comes to professionalism and service. More
In picking out the car Tony was very professional and informative. He worked with me to get the price at the right level. After I purchased the car "as is" I found out the door lock didn't work on the pa informative. He worked with me to get the price at the right level. After I purchased the car "as is" I found out the door lock didn't work on the passenger side and the sales manager was very understanding and went ahead and fixed the problem that day without any hassle. I have heard that volvos are great cars and now I know that the employees are as great as the cars. Thank You for a great experience Penkhaus. More
Very much crooked when selling. Lied a getting decreased insurance cost because of doing a window ETCH. This cost 285 dollars. Also dealer prep very pricy and overfilled oil and low tire pressure, etc. T insurance cost because of doing a window ETCH. This cost 285 dollars. Also dealer prep very pricy and overfilled oil and low tire pressure, etc. They are consistent on being crooked. After buying a used car from this dealership I understand why used car salesmen are rated as untrustworthy. More