Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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Great experience! My wife stopped by this dealership to browse. She never felt hassled, rushed or "less than". Jordan M. took his time to LISTEN what she was looking fo My wife stopped by this dealership to browse. She never felt hassled, rushed or "less than". Jordan M. took his time to LISTEN what she was looking for then proceeded to assist her in the most professional manner. THANK YOU Jordan for treating my wife with respect. This was one of many things you did right to get a sale. The other main factor was being completely honest about the vehicle. If had a dent, scratch, or any issue from the previous owner you never hid those issues. Over-all, what a great buying experience. More
Save time go elsewhere Bought a Lincoln 2015 had 16,900 had issue with front end, took care back they told us just pick out another car, no help in doing so. Then when I wa Bought a Lincoln 2015 had 16,900 had issue with front end, took care back they told us just pick out another car, no help in doing so. Then when I wanted my money back because I wanted a save car for my family they Vern said absolutely not. Just a lot of lying and bad customer service in the process in filling a claim with the BBB. This is the 3rd review and it must generate a email which asked me to email them or contact them so they can resolve the issue it's going on two weeks for a call back.. More
Bob Penkhus Mazda @ Powers Just want to say that I have been dealing with Robbie Penkhus personally and it has been a 100% positive experience. I really appreciate the hard work Just want to say that I have been dealing with Robbie Penkhus personally and it has been a 100% positive experience. I really appreciate the hard work he has been doing for my wife and I. I am really glad it all turned around and I highly recommend the Bob Penkhus name. Thank you. Joshua E Bufkin More
Stay away from here Message after message ignored. No communication and I was charged more than the listed price. They claimed to have changed the oil before selling but Message after message ignored. No communication and I was charged more than the listed price. They claimed to have changed the oil before selling but I checked after a couple weeks and it wasn’t even showing on the dip stick. And the policy that you have to talk to your salesman about the vehicle when it is in service is by farthe the most illogical thing I’ve ever heard of. More
non intrusive I didn't feel so much as a getting pitched to buy a car but more along the lines of sharing what the car is like plus I told them what I was looking f I didn't feel so much as a getting pitched to buy a car but more along the lines of sharing what the car is like plus I told them what I was looking for and they did a top job with finding what I wanted but weren't pushy about selling the car. More
TDI settlement During my tdi settlement process Corinna Couchman was very attentive and also kept in great contact while eoking everything out. She was able to get m During my tdi settlement process Corinna Couchman was very attentive and also kept in great contact while eoking everything out. She was able to get me in a newer TDI with a cheaper payment. More
Audi stereo speaker replacement I bought my 2010 A4 from Bob Penkhus in 2013; I love this car! The service department has been very informative and the minor repairs I've needed have I bought my 2010 A4 from Bob Penkhus in 2013; I love this car! The service department has been very informative and the minor repairs I've needed have been scheduled and performed promptly and professionally! More
Above and beyond service! Purchased a used vehicle here and their staff is beyond amazing. The finance manager Jeff was the most helpful finance manager I've ever met. Did ever Purchased a used vehicle here and their staff is beyond amazing. The finance manager Jeff was the most helpful finance manager I've ever met. Did everything he could to get me a better rate. Amazing and highly recommended!! More
The Best Experience Ever! The most amazing car-buying and general purchase experience I have ever had! The staff is extremely patient, kind, non-judgemental and very knowledgea The most amazing car-buying and general purchase experience I have ever had! The staff is extremely patient, kind, non-judgemental and very knowledgeable! When you go there you feel like and are treated like family. I WILL ALWAYS BUY A CAR FROM THIS DEALERSHIP ONLY! They have a client for life. Thank you so much! More
Truck purchase We were not looking to purchase but got a deal we couldn't refuse. Scott was awesome to work with and we would definitely recommend him to friends and We were not looking to purchase but got a deal we couldn't refuse. Scott was awesome to work with and we would definitely recommend him to friends and co-workers. More