Bob Penkhus Volvo Mazda Volkswagen

Mazda service excellence Professional staff handling inbound, service performed as requested, explanations as needed, priced fairly. I always wait for my service, so I appreci Professional staff handling inbound, service performed as requested, explanations as needed, priced fairly. I always wait for my service, so I appreciate the welcoming waiting area, with coffee, water, snacks and free WiFi. More

Service Really good service and gets us out if there quick and car runs great. Always enjoy going in for service. All staff have been great Really good service and gets us out if there quick and car runs great. Always enjoy going in for service. All staff have been great More

Good Experience Service was as promised, on time, well done and efficient in every aspect. I would do it again and recommend the dealership. Dan was helpful informa Service was as promised, on time, well done and efficient in every aspect. I would do it again and recommend the dealership. Dan was helpful informative and positive. Well done. More

No-nonsense dealer Ben Gallentine was an awesome sales advisor and helped us make our purchase quickly. We knew what we wanted in advance, pre-arranged financing, and th Ben Gallentine was an awesome sales advisor and helped us make our purchase quickly. We knew what we wanted in advance, pre-arranged financing, and there was no pushback on our plan. We were in and out in 2 hours. More

Transparent and Customer Centered Service! I have been working with Bob Penkhus Volkswagen since I first leased my previous car 3 years ago. I recently leased another vehicle from them this pas I have been working with Bob Penkhus Volkswagen since I first leased my previous car 3 years ago. I recently leased another vehicle from them this past month (April 2019), and I have to say that my experience was excellent! I worked with Ben Gallentine, who provided me with quality customer service and strived to meet all my needs when leasing a new VW. Ben ensured that the new lease terms met my financial needs and was very transparent about all my options for turning in my old lease. JR Cihura worked diligently to include all the accompanying services within my lease terms while maintaining a price I could afford. I can see why their logo says: "where nobody buys just one". This dealership is genuinely focused on providing the best experiences to their customers so they continue to come back when it's time to lease or purchase a new vehicle. I will definitely continue to work with them in the future! More

Service Great customer service. Chris was very helpful in explaining what needed to be done and what was actually done. Been coming here since purchasing the Great customer service. Chris was very helpful in explaining what needed to be done and what was actually done. Been coming here since purchasing the car over 10 years ago and have always been treated fairly. More

very friendly sales person Scott Davidson is an very professional and friendly sales person. He is honest and goes out of his way to make sure the customer is satisfied. Also Scott Davidson is an very professional and friendly sales person. He is honest and goes out of his way to make sure the customer is satisfied. Also the paperwork was handled with experience and outstanding customer service from JR Cihura. More

Good customer service They dealt with me like a new customer when I have been going there a long time. Very personable and friendly! Explains items done or needed thoroughl They dealt with me like a new customer when I have been going there a long time. Very personable and friendly! Explains items done or needed thoroughly! More

Knowledgeable, Honest Service A recent warranty service visit to Bob Penkhus further confirmed exactly why I drive across town to visit Chris Sherban and the Bob Penkhus Service De A recent warranty service visit to Bob Penkhus further confirmed exactly why I drive across town to visit Chris Sherban and the Bob Penkhus Service Department. A nagging worry was quickly identified--correctly--and parts were on hand to repair the problem. Everyone in the Service Department was friendly, eager to assist, and attentive to addressing any concerns. Most notably, this standard of customer service is consistently true each time I visit. More

Fabian is awesome Fabian is the best service manager I’ve had at Volvo. He communicates frequently and is very customer service oriented. Fabian is very knowledgeable a Fabian is the best service manager I’ve had at Volvo. He communicates frequently and is very customer service oriented. Fabian is very knowledgeable and friendly. Thank you! More