Bob Penkhus Volvo Mazda Volkswagen

Install accessories on new car Purchased a new Jetta and wanted a mirror with Home Link. Ben Gallentine ordered the mirror when I purchased my car and Stacey in service arranged for Purchased a new Jetta and wanted a mirror with Home Link. Ben Gallentine ordered the mirror when I purchased my car and Stacey in service arranged for installation when it came in. Stacey called and set up an appointment for me.Fut my car in and had the mirror installed and a few minor scratches buffed out. The car looks great and I love the mirror and service I received More

Excellent, personal, and patientm Mike was very helpful and answered many many questions, he arranged a number of test drives for us. This was the key to feeling comfortable with our d Mike was very helpful and answered many many questions, he arranged a number of test drives for us. This was the key to feeling comfortable with our decision to lease our Passat. He is a seasoned veteran and a great asset to Penkus Motors. In fact I don’t believe we would have leased our new car if it hadn’t been for Mikes professionalism More

2019 Jetta SEL Premium I purchased my 2015 Jetta Hybrid from this dealership and whet back to purchase my 2019 Jetta. Ben Gallentine was my salesman for both cars and I wou I purchased my 2015 Jetta Hybrid from this dealership and whet back to purchase my 2019 Jetta. Ben Gallentine was my salesman for both cars and I would highly recommend him. Ben takes the time to make sure to show the vehicles that are equipped with the features I wanted and has excellent knowledge of the products. The car I purchased didn't have one feature that I wanted and Ben made sure to have that item ordered and will be installed on my car tomorrow. I took my 2015 to the dealership for all service and will do the same with my 2019. More

Easy to get an appointment Thanks for your great customer service. I forward to your response regarding the replacement key and whether or not it was supported by my insurance. Thanks for your great customer service. I forward to your response regarding the replacement key and whether or not it was supported by my insurance. Thank you More

Simple oil change and inspection. Car needed an oil change and an inspection. It wouldn't stop nagging us about it. They also threw in a car wash, and it took less than 2 hours. Car needed an oil change and an inspection. It wouldn't stop nagging us about it. They also threw in a car wash, and it took less than 2 hours. More

Quick and Painless Great job getting my car in and everything was completed on time and to my satisfaction. Fabian was great and handled all my questions handily. Great job getting my car in and everything was completed on time and to my satisfaction. Fabian was great and handled all my questions handily. More

Dealing with a leased car Didn't feel like the dealership offered anything to keep my business. Options for when my lease was up were not straight and clear and didn't find all Didn't feel like the dealership offered anything to keep my business. Options for when my lease was up were not straight and clear and didn't find all employees that friendly More

Service Advisor Haleigh is awesome! I had low tire issues over the weekend. Haleigh got me in without an appointment and resolved the issues quickly. They are very respectful, knowledgea I had low tire issues over the weekend. Haleigh got me in without an appointment and resolved the issues quickly. They are very respectful, knowledgeable and professional. More

Maintenance and repair Mark was friendly and thorough. He contacted me quickly with an estimate. The Work completed in timely manner. I appreciated having a clean car. Parts Mark was friendly and thorough. He contacted me quickly with an estimate. The Work completed in timely manner. I appreciated having a clean car. Parts department was also friendly and helpful. More

Excellent customer care Reoeat customer for 25 years. Easy drop off, friendly service, beautiful loaners! Couldn't be easier. Free coffee and snacks as well. Thanks to all. Reoeat customer for 25 years. Easy drop off, friendly service, beautiful loaners! Couldn't be easier. Free coffee and snacks as well. Thanks to all. More