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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

June 12, 2019

Terrific and timely service! James "Chris" Sherban (my service manager) and Eric Conrad (the highly experienced Volvo maintenance technician) at Bob Penkhus Volvo in Colorado Spri More

by Falcon75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Conrad, Chris Sherban
Jun 13, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to share your kind feedback and review with us! It's great to hear Chris and Eric could provide a great experience for you. We look forward to your next visit!

June 12, 2019

Oil and check up Great service. Friendly fast. Knowledgeable. I was washed. ready when promised and they checked out the whole vehicle so we feel good about driving More

by NANCY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haleigh Vance
Jun 13, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to leave us a review and kind feedback about our service team! We hope you have a great time in Vail!

June 11, 2019

Fair and friendly. Bryn is a solid guy, his manager was great, too (sorry, I forgot his name). The long, independent test drive was an excellent way to provide comfor More

by Iamthexxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryn Reynolds
Jun 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to share your kind review and feedback with us! Your recommendation means a lot and we are honored to have earned it.

June 11, 2019

Took along time Left and the check engine light was on Was not on before appt. After 5 so no one there to look at it They might want to check after service More

by DMCDONALD25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Leiva, Chris Sherban, Dan Prange, Fabian Vigil, Haleigh Vance, Jason Vollin, Joey Culbertson, Joe Ralph, Marc Skinner, Tina Martin
Jul 01, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Please email us at bob@bobpenkhus360.com so we can better remedy your experience. Thank you.

June 10, 2019

82000 mile check up C70 Outstanding- Chris was all over it. Loaner car was excellent- Thanks to entire service staff. Always responsive to my requests- I appreciate the exce More

by JNBREWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jun 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are joyed to hear your experience was a great one! Thank you for taking the time to leave us a review and kind feedback!

June 10, 2019

Fantastic Trustworthy Service Not only was the site straightforward to use, but the in storee service was exceptional. Cody was upfront about the problems with the cars we looked a More

by Josie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Rainwater
Jun 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Josie, thank you for taking the time to share your kind review and feedback with us! We are glad to hear Cody could make it a great one.

June 08, 2019

VW-covered service to fuel system. Repair to failing fuel pump was done free of charge and entire fuel system was drained and replaced due to metal shavings in fuel pump. Gave me a car More

by TDI Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Skinner
Jun 10, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to share your experience with us! We are glad to hear it was a great one!

June 08, 2019

A great place to buy a car!!! The dealership is wonderful! From the start of being able to drive the vehicle to completing the paperwork, Michael and Tad were amazing!! I will defi More

by HappyColoradoGirl19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tadd Wells, Mike Hepperle
Jun 10, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to leave us a review and kind feedback! We are glad to hear Michael and Tad could make your experience a great one.

June 07, 2019

Excellent service Quick and easy drop off, loaner vehicle was very nice (a newer VW Golf, very slick), and my little VW Bug was taken care of. Will definitely be back f More

by P GALLEGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Jun 10, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for sharing your service experience with us! We are glad to hear it was a great one and look forward to your next visit!

June 07, 2019

Very professional The workers were very professional and kind. Even asked me if I was going to be ok backing up after I picked up my car More

by JVELEZ0908
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 10, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to share your feedback with us. Thank you!

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