Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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Terrific and timely service! James "Chris" Sherban (my service manager) and Eric Conrad (the highly experienced Volvo maintenance technician) at Bob Penkhus Volvo in Colorado Spri James "Chris" Sherban (my service manager) and Eric Conrad (the highly experienced Volvo maintenance technician) at Bob Penkhus Volvo in Colorado Springs did an absolutely terrific job dealing with a significant brake issue on our 2016 Volvo XC90. Their swift and accurate response to the problem, along with the extraordinarily friendly customer service they provided, made our entire service experience stress free and successful. The bottom line is automobile safety, but it's also nice to know there are professionals of integrity who care about customer service and fair prices. Chris and Eric are just such two. They should be recognized and commended for their clear commitment to quality service, excellence, and steadfast integrity. My wife and I will definitely continue to do business with Penkhus's Volvo service department as a result of these two gentlemen. More
Oil and check up Great service. Friendly fast. Knowledgeable. I was washed. ready when promised and they checked out the whole vehicle so we feel good about driving Great service. Friendly fast. Knowledgeable. I was washed. ready when promised and they checked out the whole vehicle so we feel good about driving to Vail this summer More
Fair and friendly. Bryn is a solid guy, his manager was great, too (sorry, I forgot his name). The long, independent test drive was an excellent way to provide comfor Bryn is a solid guy, his manager was great, too (sorry, I forgot his name). The long, independent test drive was an excellent way to provide comfort with my purchase. Buying process was smooth. Fair trade. One small error at closing was addressed swiftly and professionally...which is the sign of excellent service. No complaints, I highly recommend the Penkhus team. More
Took along time Left and the check engine light was on Was not on before appt. After 5 so no one there to look at it They might want to check after service Left and the check engine light was on Was not on before appt. After 5 so no one there to look at it They might want to check after service More
82000 mile check up C70 Outstanding- Chris was all over it. Loaner car was excellent- Thanks to entire service staff. Always responsive to my requests- I appreciate the exce Outstanding- Chris was all over it. Loaner car was excellent- Thanks to entire service staff. Always responsive to my requests- I appreciate the excellent service. Thanks ! More
Fantastic Trustworthy Service Not only was the site straightforward to use, but the in storee service was exceptional. Cody was upfront about the problems with the cars we looked a Not only was the site straightforward to use, but the in storee service was exceptional. Cody was upfront about the problems with the cars we looked at and was endlessly accommodating while we got 2 different cars into the shop to be looked at personally. He was fantastic, didnt lie to us, us made sure our needs were being met. More
VW-covered service to fuel system. Repair to failing fuel pump was done free of charge and entire fuel system was drained and replaced due to metal shavings in fuel pump. Gave me a car Repair to failing fuel pump was done free of charge and entire fuel system was drained and replaced due to metal shavings in fuel pump. Gave me a car to drive while repair was being completed. Very satisfied. More
A great place to buy a car!!! The dealership is wonderful! From the start of being able to drive the vehicle to completing the paperwork, Michael and Tad were amazing!! I will defi The dealership is wonderful! From the start of being able to drive the vehicle to completing the paperwork, Michael and Tad were amazing!! I will definitely be back!!! More
Excellent service Quick and easy drop off, loaner vehicle was very nice (a newer VW Golf, very slick), and my little VW Bug was taken care of. Will definitely be back f Quick and easy drop off, loaner vehicle was very nice (a newer VW Golf, very slick), and my little VW Bug was taken care of. Will definitely be back for the next service, or anything else that might pop up in the meantime More
Very professional The workers were very professional and kind. Even asked me if I was going to be ok backing up after I picked up my car The workers were very professional and kind. Even asked me if I was going to be ok backing up after I picked up my car More