Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
Filter Reviews by Keyword
By Type
Showing 3,366 reviews
Easy and convenient They were able to work me in with my busy schedule and were nothing but amazing. Very nice and I felt they did a thorough check. They were able to work me in with my busy schedule and were nothing but amazing. Very nice and I felt they did a thorough check. More
Great experience! Chris took great care of me in the Volvo service center. I came for an oil change that was scheduled but needed tires as well. Due to the fact that I Chris took great care of me in the Volvo service center. I came for an oil change that was scheduled but needed tires as well. Due to the fact that I have 2 very small children it is hard for me to juggle getting in. He made it so the tires were delivered and installed during the same time frame as my oil change! Thanks again Chris! More
Superb Service and service manager were exceptionally superb. I was greeted in a friendly manner and questions were answered immediately. Service time was sh Service and service manager were exceptionally superb. I was greeted in a friendly manner and questions were answered immediately. Service time was shorter than anticipated which is excellent. More
Amazing Customer Service. Military Friendly. My husband and I came in two days in a row unsure how to get out from under the negative equity of our car. We loved our Mazda 3, but seriously needed My husband and I came in two days in a row unsure how to get out from under the negative equity of our car. We loved our Mazda 3, but seriously needed some more room for our two large dogs and young daughter. Joe and Will worked really hard to ensure we go the BEST deal for the BEST car. My husband and I are both military, with a limited income, and some strict payment requirements. Regardless, Joe and Will guided us through the whole process. They did everything they could for us, and in the end we drove out happier than ever. We cannot thank them enough for everything they have done for us and highly recommend this friendly, honest dealership to anyone looking to buy, sell, trade, lease, etc. More
Stereotypical new car dealer Threw extra charges on the car that we didn’t want...like a security service add-on that is just there to lower their own insurance costs apparently. Threw extra charges on the car that we didn’t want...like a security service add-on that is just there to lower their own insurance costs apparently. Repeatedly denied there was a factory cash back deal in the car we were buying until it became a deal breaker, then they acknowledged its existence...and of course asked us to sign a paper signing that over to the dealership as part of the deal. Overall, I felt they were playing the stereotypical car dealer games; I’ve had better experiences buying cars from dealers that have moved beyond those tactics and were more up front about everything. I’m still recommending them though...but just come prepared... More
Joey is awesome! To be honest I was dreading coming back to Penkus for service because my last experience with service (over a year ago) was so negative. But I gave i To be honest I was dreading coming back to Penkus for service because my last experience with service (over a year ago) was so negative. But I gave it another try, and can say that I will definitely be back regularly to work with Joey! He kept me updated throughout the day, and the technician located the mystery clunking sound and they ordered the parts, fixed it and had me on my way in 48 hours. Thanks Joey! More
Exceptional Service My recent service experience was exceptional and my car was ready sooner than I expected. Joey was a pleasure to work with and the service facility i My recent service experience was exceptional and my car was ready sooner than I expected. Joey was a pleasure to work with and the service facility is very nice. I know my future service needs are in good hands. More
All over $2 These guys absolutely work to make sure their customers are fully and 100% satisfied. Even over $2.00!!! Worth the drive for a visit for sure! These guys absolutely work to make sure their customers are fully and 100% satisfied. Even over $2.00!!! Worth the drive for a visit for sure! More
Great customer service. I enjoyed my experience with Bob Penkus Mazda and Joe McNulty, and am very happy with the service I received when I purchased my new Mazda. I enjoyed my experience with Bob Penkus Mazda and Joe McNulty, and am very happy with the service I received when I purchased my new Mazda. More
Great experience This is the best Mazda dealer in the state. My total experience was excellent, from my first test drive to my final purchase and all the follow up con This is the best Mazda dealer in the state. My total experience was excellent, from my first test drive to my final purchase and all the follow up contacts. Bryn Reynolds created the best car buying experience I have ever had. He was not overly attentive but always available to answer any questions and provide any service possible. If you need a car this is the guy to see. More