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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

June 15, 2019

Easy and convenient They were able to work me in with my busy schedule and were nothing but amazing. Very nice and I felt they did a thorough check. More

by PATRICIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Jun 17, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to share your kind review and feedback with us!

June 14, 2019

Great experience! Chris took great care of me in the Volvo service center. I came for an oil change that was scheduled but needed tires as well. Due to the fact that I More

by MRSLUCHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jun 17, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to share your service experience with us! We are glad Chris could make it a great one!

June 14, 2019

Superb Service and service manager were exceptionally superb. I was greeted in a friendly manner and questions were answered immediately. Service time was sh More

by JMMONTIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Jun 17, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate your kind review and feedback about our service team! We are glad to hear your experience was a great one.

June 14, 2019

Amazing Customer Service. Military Friendly. My husband and I came in two days in a row unsure how to get out from under the negative equity of our car. We loved our Mazda 3, but seriously needed More

by Samantha Reid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, Joe McNulty
Jun 17, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Samantha, we appreciate you taking the time to share your experience with us! Your recommendation means a lot to us and we are honored to have earned it! We hope you enjoy your vehicle!

June 14, 2019

Stereotypical new car dealer Threw extra charges on the car that we didn’t want...like a security service add-on that is just there to lower their own insurance costs apparently. More

by MATT_G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tadd Wells, Tyler Lane
Jun 19, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Matt, we appreciate your bringing your experience to our attention. We apologize for the miscommunication between you and our finance team when going through the paperwork. We will use your feedback as a learning experience for our team. Thank you, Bob Penkhus Automotive Group

June 14, 2019

Joey is awesome! To be honest I was dreading coming back to Penkus for service because my last experience with service (over a year ago) was so negative. But I gave i More

by Manitou mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 17, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate your kind review and honest feedback! Thank you for taking the time to let us know how we did!

June 13, 2019

Exceptional Service My recent service experience was exceptional and my car was ready sooner than I expected. Joey was a pleasure to work with and the service facility i More

by Muelhoefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 17, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to leave us a review and kind feedback! Thank you for taking the time to share your experience with us!

June 12, 2019

All over $2 These guys absolutely work to make sure their customers are fully and 100% satisfied. Even over $2.00!!! Worth the drive for a visit for sure! More

by Bdmillson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Oringer, William Chavez, Joe McNulty
Jun 13, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to share your kind review and feedback with us!

June 12, 2019

Great customer service. I enjoyed my experience with Bob Penkus Mazda and Joe McNulty, and am very happy with the service I received when I purchased my new Mazda. More

by ssisnroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, J.R. Cihura, Joe McNulty
Jun 13, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad to hear Joe and the rest of our team could make your experience a great one! Enjoy your Mazda!

June 12, 2019

Great experience This is the best Mazda dealer in the state. My total experience was excellent, from my first test drive to my final purchase and all the follow up con More

by CRAIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tadd Wells, Bryn Reynolds, Megan Jung
Jun 13, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Craig, we are glad to hear your experience was a great one with the help from Bryn! Thank you for taking the time to share your review and kind feedback.

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