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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

June 20, 2019

Met Expectations! Dan at Bob Penkus is the type of service person we hope for when we take our vehicles in for Services. He was a consummate professional. My wife was e More

by CommMan2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange, Tina Martin
Jun 21, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to leave us a review and for the many kind comments about Dan! We are glad to hear he could make your experience a great one.

June 20, 2019

Accommodating Service I appreciate the service that I received. It was really quick. And Heidi was very accommodating, I had to leave , and she left my paper work with the More

by jerjuanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haleigh Vance
Jun 21, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad to hear you found Heidi to be supportive during your experience! Thank you for taking the time to leave us a review and kind feedback!

June 20, 2019

Efficient Service was rendered in a timely manner. Thank you for providing me with a service car. My 20,000 miles service was completed as well . More

by DJAKES69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jun 21, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad to hear your service experience was a great one. Thank you for your review!

June 20, 2019

Great Service The reception was friendly, great and very professional...The service actually took shorter time than I anticipated, especially when they incorporated More

by MEG AHIREGA-AMAICHIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Skinner
Jun 21, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate your kind review and feedback about our service team. Thank you!

June 19, 2019

Good work Been having my VW R32 serviced at Bob Penkhus-Motor City for 10 years. Never been disappointed. Always meet my expectations the first time. Thanks More

by Steve Parsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Leiva, Chris Sherban, Dan Prange, Fabian Vigil, Haleigh Vance, Jason Vollin, Joey Culbertson, Joe Ralph, Marc Skinner, Tina Martin
Jun 20, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Steve, we are honored with each returned visit to our service department! Thank you for taking the time to share your kind feedback with us!

June 19, 2019

Nice and easy Everything was smooth. Loaner was available and work was completed by the time we requested. I usually don’t like going to dealerships. This may chang More

by Giff47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Skinner
Jun 20, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to leave us a review and kind feedback! We are glad to hear your experience was a great one.

June 18, 2019

2019 used car purchase Purchased a used Kia Sorento here. We love the car and the purchase process was pretty smooth. We live far away from the dealer and really from any ca More

by MCWELLSFLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Cihura, Bryn Reynolds
Jun 19, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to share your purchasing experience with us! We appreciate your kind feedback and review.

June 18, 2019

Great Customer Service Chris made the pricing and services very transparent. I did not hesitate to leave my car with this service center. When my car was returned it was cle More

by CSERGEANT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jun 19, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad to hear your experience was a great one with the help from Chris! Thank you for taking the time to leave us a review and kind feedback.

June 18, 2019

Mazda CX-5 Had 40 mile service and oil change service. Great customer service from Joey. He was very friendly and helpful. The only downside is it was costly for More

by KYLE.J.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 19, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Kyle, we appreciate your kind review and honest feedback! Thank you for taking the time to share your experience with us!

June 17, 2019

Great service, minimal waiting time. Employee readjusted the side mirrors and the rear view mirror along with my drivers seat. These are challenging to get to my preferred settings, would More

by DONNA.RUTTER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 19, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Donna, we appreciate your review and honest feedback. We apologize for the adjustment of your mirrors and will use your feedback as a learning experience for our team.

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