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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

June 25, 2019

Love the hustle No BS, love the hustle of these folks. They didn’t waste my time with haggling back and forth. I test drove the car, told them where I wanted to be, a More

by SSUGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whomever the female sales manger is with fosses , Tadd Wells, Bryn Reynolds
Jun 26, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you so much for your positive comments about us. We appreciate the kind words you had to say about Bryn. We look forward to helping you in the future!

June 25, 2019

Wonderful service From the time you come in the people and service are great they are friendly and care about the job. The area is always clean I would recommend them. More

by BAGGERTHOMASDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hughes, Marc Skinner
Jun 26, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

,We're happy you found our staff to be so supportive during your experience here. Thanks you for taking the time to leave us a review!

June 25, 2019

Fast and Easy Will worked out an amazing and Ben was a great salesmen. They rolled out the red carpet (literally) for this repeat customer. It was over the top.So h More

by Suzyq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, Tadd Wells, Ben Gallentine
Jun 26, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi Suzyq, Thank you for taking the time to leave us positive review. Your kind words about Will & Ben are appreciated. We hope you have a great day!

June 22, 2019

Professional and excellent customer service. I have never had a better experience than working with Tyler on the purchase of my new vehicle. He helped us out with buying the right vehicle for my More

by Tony H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lane
Jun 24, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Tony, Thanks for leaving us such a great review. Your kind words about Tyler are greatly appreciated.

June 21, 2019

Friendly and fast I took my car in for one engine belt and I go two at a reasonable price. Customer service was great and Joey was very nice. More

by LATISHA_JACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 24, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Latisha, we are so happy to read such a great review about us! We appreciate the kind words about Joey.

June 21, 2019

Windshield returned cracked I called to ask why/how this happened. Was told it happened during the cleaning. Said they would replace. Waiting to hear back from them More

by ANTOINETTE.ALISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Jun 25, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Antoinette, Thank you for bringing your experience to our attention. If you need additional support, please reach out to Service Director, Bud Hall, at bhall@bobpenkhus360.com or 719-228-3221 ext 1308 at your earliest convenience. Thank you, Bob Penkhus Automotive Group”

June 21, 2019

Oil change Jason's customer service was welcoming and assuring, that my car was in good hands. I haven't felt this way before.....as Jason represented the compan More

by JDAILEY003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vollin
Jun 25, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to leave us a review and your honest feedback. We are glad to hear Jason could make your experience a great one. If you wish to provide more feedback, please reach out to Service Director, Bud Hall, at bhall@bobpenkhus360.com or 719-228-3221 ext 1308. Thank you, Bob Penkhus Automotive Group

June 21, 2019

Regular oil change with great service Joey was very helpful and pleasant to deal with. The new Uber drop off service is a great addition and much more convenient than the previous shuttle. More

by BDUNBAR225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 24, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Ken, we're happy to hear you had such a positive experience with our team! We appreciate you taking the time to leave us a review.

June 21, 2019

Excellent customer service Very helpful service advisors, knowledgeable about the cars and attentive to the customer, my loaner car had issue while my car in service and I brou More

by Purplemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Rainwater, Marc Skinner
Jun 24, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are so happy to read such a great review about us. Thanks for taking the time to write it.

June 20, 2019

Very helpful From the scheduler that set up the appt to the text reminders to Dan the service coordinator, they all worked as a team and kept me informed of the de More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Jun 20, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Vicki, we appreciate you taking the time to leave us a review and kind feedback! We are glad to hear our team could make it a great experience.

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