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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

July 01, 2019

Great experience buying my new Maxda CX5! I was greeted and felt comfortable knowing that I was in the right place! I was asked what I was looking for and all of my requirements were addressed More

by DEB BRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tadd Wells, Megan Jung, Tyler Lane
Jul 02, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Deb, we're happy you found our staff to be so supportive during your experience here. Thank you for the great review!

July 01, 2019

Very impressed Best time ever buying a car. Very quick process from trading old car in to walking out with new car. Purchased 6th car from dealership More

by GONZO4062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevan Stryker, Tadd Wells
Jul 02, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate your positive review of your recent experience with us! Thank you, and have a fantastic day!

June 28, 2019

Excellent service. Joey explained every thing completely, was very friendly and made sure everything was done.. Service was completed in a very timely manner and was don More

by BRUCEDENNING62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jul 01, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here. The kind words you had to say about Joey are greatly appreciated.

June 28, 2019

Mitsubishi service center I brought my car into the Mitsubishi service center for an oil change. I’m not sure why the Mazda/Volvo dealership won’t do oil changes on a Hyundai. More

by ROOTOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haleigh Vance
Jul 01, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you bringing your experience to our attention. We will use this as a learning experience for our team. We have also made changes to ensure this doesn’t happen again. Thanks – Bob Penkhus Automotive Group

June 27, 2019

No Gimmicks I walked in, told them what I wanted and what price range/options etc and left with a better maintained vehicle with fewer miles than at the other car More

by MyXC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gallentine
Jun 27, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team! We're looking forward to your next visit.

June 27, 2019

Excellent customer service Joey did a great job and made the experience very pleasant. They did a great job checking my car but it was mainly the customer service that left me w More

by EMILYLOGAN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 27, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Emily, We're happy you found our staff to be so supportive during your experience here. The kind words you had to say about Joey are greatly appreciated. Thank you for leaving us a review!

June 27, 2019

Awesome!!! Joe, the salesman was great. He was able to answer all my questions in a way I was able to understand. The finance people were the absolute best. Ever More

by Dragon80911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, J.R. Cihura, Joe McNulty
Jun 27, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy you found our staff to be so supportive during your experience here. The kind words you had to say about Joe are greatly appreciated. We hope you have a great day!

June 27, 2019

Chris was a lifesaver!! We were just passing through and blew a tire. Chris got us in last minute fixed the tire, serviced the car, performed a recall replacement and update More

by TYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jun 28, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Tyson, we're happy you found our staff to be so supportive during your experience here. The kind words you had to say about Chris are greatly appreciated. We hope you have a great day.

June 27, 2019

2011 Chevy Cruise I bought this crap vehicle from Bob Penkhus for my grand-daughter. Less than one month after purchase the car was in the service center because the tr More

by LAVERNEBATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Davidson, Dan Prange
Jul 01, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Can you please email us at bob@bobpenkhus360.com and let us know which management member you worked with to resolve this issue? Thank you.

June 26, 2019

Fabian was great to work with Did not get the news I was hoping for, but felt very good about the courteous service. Very pleased overall and will continue to return. More

by FSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Jun 27, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, We appreciate you taking the time to leave us a positive review. The kind words you had about Fabian are greatly appreciated. Have a great day.

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