Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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Everything we wanted Very easy to deal with, Tyler was very knowledgeable about all of the brands. We purchased the Atlas because Tyler said it would fit our needs the bes Very easy to deal with, Tyler was very knowledgeable about all of the brands. We purchased the Atlas because Tyler said it would fit our needs the best and we were able to get the trim level we wanted.Mat Hicks was also involved and hep guide us thru the process. Will absolutely be back again! More
Alignment Very satisfied with service. I replace the control arms so I needed a alignment. VOLVO drives great...I only trust VOLVO for alignments ...thank you F Very satisfied with service. I replace the control arms so I needed a alignment. VOLVO drives great...I only trust VOLVO for alignments ...thank you Fabian! More
Crankcase Oil Leak Oil found leaking from the crankcase during 10,000 mile service. Repaired under warranty. Problem resolved. Appreciate the service department finding Oil found leaking from the crankcase during 10,000 mile service. Repaired under warranty. Problem resolved. Appreciate the service department finding the leak and letting me know. More
Great service and prompt. car was done when I got there no waiting to get car back. Good use of Uber service so much better than than past shuttle service. car was done when I got there no waiting to get car back. Good use of Uber service so much better than than past shuttle service. More
Easy and comfortable buying experience Edwin sold me my car and he was so nice. He wasn’t pushy and didn’t try to force information or cars on me. He was very knowledgeable and fun to talk Edwin sold me my car and he was so nice. He wasn’t pushy and didn’t try to force information or cars on me. He was very knowledgeable and fun to talk with! Everyone there was so amendable. Great experience. More
Customer service Chris has awesome customer service. He has been my service advisor for a few years. Since he has become my advisor every concern is addressed Chris has awesome customer service. He has been my service advisor for a few years. Since he has become my advisor every concern is addressed More
First time Visit New to the area and having my vehicle serviced at Bob Penkhus. Fabian took care of me from start to finish and kept me in the loop the entire time. I New to the area and having my vehicle serviced at Bob Penkhus. Fabian took care of me from start to finish and kept me in the loop the entire time. I really appreciate that! Warm and friendly service from everyone that worked there that day! I will definitely be back!! More
Pricing issue resolved with excellent customer service Problem with online scheduler and pricing. Resolved with professionalism by Fabian. Hope the service department corrects the problem so other customer Problem with online scheduler and pricing. Resolved with professionalism by Fabian. Hope the service department corrects the problem so other customers don’t have to go through the same. More
Excellent Service for Mazda Recall Problem A very friendly staff took care of our Mazda Wiper Module Recall situation in a very timely and professional manner. In the end, we left with a freshl A very friendly staff took care of our Mazda Wiper Module Recall situation in a very timely and professional manner. In the end, we left with a freshly washed vehicle and a new replacement battery for my wife's electronic key fob. We highly recommend this Service Center. More
Very good experience with Bryn and Matt This review covers our car purchase experience at Bob Penkhus Volkswagen. We had a excellent experience with salesman Bryn and Manager Matt at this de This review covers our car purchase experience at Bob Penkhus Volkswagen. We had a excellent experience with salesman Bryn and Manager Matt at this dealership. Bryn was personable, knowledgeable, professional, efficient, reliable, responsive, and helpful. Matt was also very helpful and fair in the price negotiation. We ended up with exactly what we wanted for a fair price. We are happy! More