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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

July 09, 2019

Not good Will not be back ever.... didn't take care of the issue, assuming on the problem instead of filling a claim on my warranty...very poor service.. More

by NORWOOD3737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryn Reynolds
Jul 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We apologize for your unfortunate experience with our company. If you wouldn't mind please email us at bob@bobpenkhus360.com so we can learn more about the experience you had and what management you spoke with to resolve the issue. Thank you.

July 09, 2019

Excellent service Fabian was great to work with. You can tell he knows his job very well, but more importantly that he cares about the customer and their needs in order More

by RRUTTER35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Jul 10, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad our staff was supportive during your experience with us. The kind words you had to share about Fabian are greatly appreciated. Thank you for taking the time to leave us a review!

July 09, 2019

Well cared for I have been pleased with service on my Volvo each time I have come in. Along with that, there is an attentiveness to the customer that is exceptional. More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jul 10, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad to hear you had such a positive experience with us. We appreciate you taking the time to leave a review. Have a great day!

July 08, 2019

BE ignition replacement Excellent service and coordination by Dan, the service manager. Parts folks did great to get part early. VW is very painful on parts specific to a v More

by VW Ignition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane in parts, Dan Prange
Jul 09, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad to hear you had such a positive experience with us. The kind words you had to share about Dan are greatly appreciated. We hope you have a great day!

July 08, 2019

Time at dealer good....check engine light bad Had a good experience at this location. But now my check engine light is on less than a week later. Also would have liked inside vacuumed. More

by MANDYEBERT1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Skinner
Jul 09, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate your honest feedback. Our records indicate that we were able to assist you with your check engine light. If you have any additional concerns, please email us at social@bobpenkus360.com

July 08, 2019

Always excellent service! Dan in VW is the best! VW Beetle needed a fuel pump asap. I added a few other services that needed to be done. Spark plugs, brake oil flush abd an alignment. They needed to More

by PSSREDIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Jul 09, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are happy to hear we could provide you with a positive experience. The kind words you had to share about Dan are greatly appreciated. Thank you for taking the time to leave us a review!

July 05, 2019

Service department Always professional. Service is Excellent. Always friendly.i do tell the soldier's i work with go to Bob Penkhus in motor city drive. Again thank yo More

by linda.l.hunter20.civ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tadd Wells, Scott Hughes, Mathew Hicks, Joey Culbertson, Tina Martin
Jul 08, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, we are happy to hear that we could provide you with a positive experience. Thank you for taking the time to leave us a review.

July 04, 2019

Good Experience Joe took the time to listen to what I needed and what I was concerned about. He understood that sometimes it’s more for the customer than simply buyin More

by Tiffany
Recommend Dealer
Yes
Employees Worked With
Joe McNulty
Jul 05, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi Tiffany, we are glad to hear you had such a positive experience with our team. The kind words you had to say about Joe are greatly appreciated. Have a great day!

July 04, 2019

Best service ever!!! This dealership is absolutely fabulous!! Wouldn’t buy a car anywhere else! We have bought 3 cars here and every time the experience was top notch More

by DONMAN450
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jul 05, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, we are happy to hear that you have had such positive experiences with us. Thank you for taking the time to leave us a review!

July 03, 2019

Ben made our new car buying experience a pleasure! I knew that I was extremely interested in the Volvo XC40 heading into Bob Penkhus Volvo, and after a test drive with Ben my choice was confirmed! Ther More

by Ree
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, who was shadowing Ben during the sale was friendly and helpful as well. , Ben Gallentine
Jul 03, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Ree, we're happy to hear you had such a positive experience with our team! The kind words you had to say about Ben are greatly appreciated. If you have any further questions, please give us a call. We're always happy to help!

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