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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

July 12, 2019

VW Passat oil change and recalls Marc was very courteous and informative regarding what was involved with the recalls. He made sure that I knew where the waiting room was and that I k More

by WESTL2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Skinner
Jul 15, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy you found our staff to be so supportive during your experience here. The kind words you had to share about Marc are greatly appreciated. Have a great day!

July 11, 2019

Took care of my Jetta I am plannings on a road trip to Montana and wanted to make sure my 2001 VW Jetta TBI would make it there and back. The service team at Penkhus not on More

by GOTTALOVETT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever was the receptionist (?), Haleigh Vance
Jul 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, we are happy to hear you had such a positive experience with our team! Thank you for taking the time to leave us a review. Have a great day!

July 11, 2019

Oil and brakes fluid change Great customer service in a timely manner. I was recommended to the body specialist for minor body work to restore the paint to the original manufac More

by JIMMY.DERAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Jul 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi Jimmy, we are happy to hear you had a great experience with us. Thank you for taking the time to leave us a review. If you'd like to share any additional feedback, please email us at social@bobpenkhus360.com.

July 11, 2019

Great Service! Jordan was fantastic when helping me pick out my new vehicle! It was a completely new process for me and he made it a breeze. Highly reccommend them! More

by KMWHITE234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Cihura, Jordan McManus
Jul 12, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad to hear you had such a great experience with us! We appreciate the kind words you had to share about Jordan. We hope you have a great day!

July 11, 2019

Volvo service Chris Sherban is the most knowledgeable and accommodating rep in the shop. He is always willing to go the extra mile to help his customers and ensure More

by KITZANNOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jul 12, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, we are happy to hear you had a great experience with us. The kind words you had to share about Chris are greatly appreciated. We hope you have a great day!

July 10, 2019

Very easy to work with Fair prices, very respectful. This is our 3rd car purchased from Bob Penkhus VW, we've only had one not so pleasant experience. Service is good also. More

by DEBLACKHURST
Recommend Dealer
Yes
Employees Worked With
J.R. Cihura, Ben Gallentine
Jul 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, we are glad that we could provide you with a positive experience. Thank you for taking the time to leave us a review. Have a great day!

July 10, 2019

Great service for 160,000 miles! Dan Prange was our service consultant. He was very thorough. Kept us informed while the car was in the shop. Provided us with an Uber ride home and More

by RLARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kite, Dan Prange
Jul 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, We are happy to hear you had such a positive experience with our team! The kind words you had to share about Dan are greatly appreciated. We hope you have a great day!

July 10, 2019

Not very courteous I felt like the first initial contact with the Mazda advisor was rude. We had a courtesy vehicle reserved and felt like they did not want to give it t More

by DOLPHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Ralph
Jul 10, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, we appreciate you bringing your recent experience to our attention. We are unable to locate your information in our system but would like to get more details so we can assist you. Please email us your contact information at social@bobpenkhus360.com at your earliest convenience. Thank you – Bob Penkhus Automotive

July 10, 2019

Oil Change Great customer service Jason was very professional and made sure that I was taken care of. The only problem that I had was that my car was damaged wh More

by ABWOSAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vollin
Jul 11, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi, We are glad that you had a positive experience with our team! We are sorry to hear about the damage to your car but are glad that Jason was quick to assist. If you'd like to provide any additional feedback, please email us at social@bobpenkhus360.com. Thank you and have a great day.

July 09, 2019

Joe McNulty rocks! We called Bob Penkhus looking for a Nissan rogue and talked with Joe McNulty and he was extremely honest and forthcoming about the vehicles the dealer More

by CHRIS.S.BROWN.CO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Cihura, Joe McNulty
Jul 10, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi Chris, we are glad to hear you had such a positive experience with us! We appreciate the kind words you had to share about Joe. We hope to be of service to you in the future.

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