Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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VW Passat oil change and recalls Marc was very courteous and informative regarding what was involved with the recalls. He made sure that I knew where the waiting room was and that I k Marc was very courteous and informative regarding what was involved with the recalls. He made sure that I knew where the waiting room was and that I knew the timeframe for completion. The work was complete when promised and Marc even made sure my car received a wash. Thanks Marc! More
Took care of my Jetta I am plannings on a road trip to Montana and wanted to make sure my 2001 VW Jetta TBI would make it there and back. The service team at Penkhus not on I am plannings on a road trip to Montana and wanted to make sure my 2001 VW Jetta TBI would make it there and back. The service team at Penkhus not only assured my car would running good, but the gave me a detailed list of things I need to service now and later. I highly appreciate that peace of mind the team at Penkhus gave me. I will definitely service and purchase my next VW at Bob Penkhus Volkswagen! More
Oil and brakes fluid change Great customer service in a timely manner. I was recommended to the body specialist for minor body work to restore the paint to the original manufac Great customer service in a timely manner. I was recommended to the body specialist for minor body work to restore the paint to the original manufacturer color. More
Great Service! Jordan was fantastic when helping me pick out my new vehicle! It was a completely new process for me and he made it a breeze. Highly reccommend them! Jordan was fantastic when helping me pick out my new vehicle! It was a completely new process for me and he made it a breeze. Highly reccommend them! More
Volvo service Chris Sherban is the most knowledgeable and accommodating rep in the shop. He is always willing to go the extra mile to help his customers and ensure Chris Sherban is the most knowledgeable and accommodating rep in the shop. He is always willing to go the extra mile to help his customers and ensure their safety and satisfaction. More
Very easy to work with Fair prices, very respectful. This is our 3rd car purchased from Bob Penkhus VW, we've only had one not so pleasant experience. Service is good also. Fair prices, very respectful. This is our 3rd car purchased from Bob Penkhus VW, we've only had one not so pleasant experience. Service is good also. More
Great service for 160,000 miles! Dan Prange was our service consultant. He was very thorough. Kept us informed while the car was in the shop. Provided us with an Uber ride home and Dan Prange was our service consultant. He was very thorough. Kept us informed while the car was in the shop. Provided us with an Uber ride home and another to get us back to pick up car. More
Not very courteous I felt like the first initial contact with the Mazda advisor was rude. We had a courtesy vehicle reserved and felt like they did not want to give it t I felt like the first initial contact with the Mazda advisor was rude. We had a courtesy vehicle reserved and felt like they did not want to give it to us saying our service would not take a long time. We had another appointment scheduled shortly after. We also had other problems with sensors that needed to be addressed and was told this is turning out to not be only a recall problem. We live over two and a half hours away and have to get these issues looked over all in one visit. More
Oil Change Great customer service Jason was very professional and made sure that I was taken care of. The only problem that I had was that my car was damaged wh Great customer service Jason was very professional and made sure that I was taken care of. The only problem that I had was that my car was damaged while on the lift. Once I noticed the damage and let Jason know about it he was quick to make sure that the damage was assessed and that it would be fixed. More
Joe McNulty rocks! We called Bob Penkhus looking for a Nissan rogue and talked with Joe McNulty and he was extremely honest and forthcoming about the vehicles the dealer We called Bob Penkhus looking for a Nissan rogue and talked with Joe McNulty and he was extremely honest and forthcoming about the vehicles the dealership had in stock. Sadly, they didn't have a good fit for my wife and I and we had to look around town for a better fit. Later that day Joe called us back and told us they just had a nissan rogue come in that did fit our needs. Again, he was honest about the car and my wife and I drove over 50 miles to see the vehicle. Everything Joe described was accurate and the car was a perfect fit. After that financing was a breeze and we left with a new (used) car. I highly recommend starting your car search with Bob Penkhus and if you can, ask for Joe, you won't regret it. More