Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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Amazing, our rep took care if everything. The best possible service was given to us, i am pregnant and they made sure i was completely comfortable . I would recommend them in a heart beat. The best possible service was given to us, i am pregnant and they made sure i was completely comfortable . I would recommend them in a heart beat. More
Professional and thorough customer service. I brought my Touareg in for a nagging steering issue and a problematic fuel door. I was pleased with the cost effective approach before the expensive I brought my Touareg in for a nagging steering issue and a problematic fuel door. I was pleased with the cost effective approach before the expensive option as the disparity was potentially thousands of dollars. The values driven approach saved me money and elevated my confidence to keep coming back. Tina, Dan and Marc exceeded my expectations by keeping me in the loop throughout the entire process. I will be returning for service to be a loyal customer to their great team. Thanks again! More
Efficiency They always get it done by the time they tell you. It's always done right the first time. Friendly staff all around. Nice service areatoo!. . They always get it done by the time they tell you. It's always done right the first time. Friendly staff all around. Nice service areatoo!. . More
Thank you I came in from TN and they were able to squeeze me in for an oil change, tire rotation, and a quick car wash. Everyone was helpful and very nice. I wo I came in from TN and they were able to squeeze me in for an oil change, tire rotation, and a quick car wash. Everyone was helpful and very nice. I would definitely visit again when I’m in town and need work completed on my Mazda CX-9 More
It was great. My dealer was cool and his trainee was eager. They got my payment down to something I could manage and put me in the exact car i went there to test dr My dealer was cool and his trainee was eager. They got my payment down to something I could manage and put me in the exact car i went there to test drive. 10/10 will be going back to trade my 17 Sorento for a 19 Atlas here soon. More
40000 service My vehicle was checked in immediately on arrival and my service was preformed in a timely fashion. I waited in the customer area and I was very comfor My vehicle was checked in immediately on arrival and my service was preformed in a timely fashion. I waited in the customer area and I was very comfortable. More
Wasted morning The key I ordered was the wrong one and could not be programmed for my car . I wasted my trip from Canon City to get the new key and left not having a The key I ordered was the wrong one and could not be programmed for my car . I wasted my trip from Canon City to get the new key and left not having accomplished anything. The good part was Mark was as upset as I was and took care of the reorder and agreed to call me when the key arrived. He made the best of a bad situation. Jim Meyer More
Great service Customer service was great, everyone was very friendly. Definitely coming back in the future. They even had fresh baked cookies while we were waiting Customer service was great, everyone was very friendly. Definitely coming back in the future. They even had fresh baked cookies while we were waiting for our car. More
Negligence in work The technician did not secure my protection shield under the car while changing my oil. The shield fell off while I was driving 65 miles per hour on t The technician did not secure my protection shield under the car while changing my oil. The shield fell off while I was driving 65 miles per hour on the freeway and caused my car to veer off. When I called to report this It was not shared with the service manager and when I called again the answer to me was that the part was not secure when I brought it in. This is absolutely not true and I received a form from him that there was no concerns with the car. Terrible service and no accountability or responsibility taken for almost causing me to have a serious accident. More
Service center It was a long day of service but I am happy that they did a thorough job and my car is running great. Looking forward to my next visit. It was a long day of service but I am happy that they did a thorough job and my car is running great. Looking forward to my next visit. More