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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

July 18, 2019

Amazing, our rep took care if everything. The best possible service was given to us, i am pregnant and they made sure i was completely comfortable . I would recommend them in a heart beat. More

by YIN2619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tadd Wells, Bryn Reynolds
Jul 19, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to leave us a great review. Have a fantastic day!

July 18, 2019

Professional and thorough customer service. I brought my Touareg in for a nagging steering issue and a problematic fuel door. I was pleased with the cost effective approach before the expensive More

by The JRome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryn Reynolds, Megan Jung, Mathew Hicks, Tyler Lane, Dan Prange, James Taylor, Marc Skinner, Tina Martin
Jul 19, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are very happy we could provide you with a positive experience! Thank you for the kind words you had to share about Tina, Dan & Marc. We look forward to your future visits. Have a wonderful day!

July 18, 2019

Efficiency They always get it done by the time they tell you. It's always done right the first time. Friendly staff all around. Nice service areatoo!. . More

by PHIL.Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ralph
Jul 19, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi Phil, we really appreciate you taking the time to leave us a positive review! We look forward to your next visit.

July 17, 2019

Thank you I came in from TN and they were able to squeeze me in for an oil change, tire rotation, and a quick car wash. Everyone was helpful and very nice. I wo More

by alondo.r.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban, Fabian Vigil, Joey Culbertson
Jul 18, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Alondo, we're happy to hear you had such a positive experience with our team! We look forward to your next visit!

July 17, 2019

It was great. My dealer was cool and his trainee was eager. They got my payment down to something I could manage and put me in the exact car i went there to test dr More

by EDDIE.J.CAMPBELL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Welch
Jul 18, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're glad you had such a wonderful experience with us! Thank you for taking the time to leave us a review.

July 17, 2019

40000 service My vehicle was checked in immediately on arrival and my service was preformed in a timely fashion. I waited in the customer area and I was very comfor More

by Lyn Armenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Jul 18, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Lyn, we are very happy we could provide you with a positive experience! Have a great day!

July 17, 2019

Wasted morning The key I ordered was the wrong one and could not be programmed for my car . I wasted my trip from Canon City to get the new key and left not having a More

by Jim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Skinner
Jul 18, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Hi Jim, we appreciate you leaving us a review about your recent experience. We apologize it wasn't a more positive one. We are glad to hear that Mark was able to assist you. If you'd like to provide any additional feedback, please feel free to email us at social@bobpenkhus360.com. Thank you - Bob Penkhus Automotive Group

July 17, 2019

Great service Customer service was great, everyone was very friendly. Definitely coming back in the future. They even had fresh baked cookies while we were waiting More

by FLOWERS1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haleigh Vance
Jul 18, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit.

July 16, 2019

Negligence in work The technician did not secure my protection shield under the car while changing my oil. The shield fell off while I was driving 65 miles per hour on t More

by dccustomtile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haleigh Vance, Tina Martin
Jul 18, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you bringing your experience to our attention. Our records indicate that we were able to assist you and get the issue corrected. If you’d like to share any additional information, please email us at social@bobpenkhus360.com. Thank you – Bob Penkhus Automotive Group

July 16, 2019

Service center It was a long day of service but I am happy that they did a thorough job and my car is running great. Looking forward to my next visit. More

by webb.mml4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Jul 17, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are glad we were able to help! Thank you for taking the time to leave us a review. If you'd like to provide any additional feedback, please email us at social@bobpenkhus360.com. Thank you - Bob Penkhus Automotive Group

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