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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

August 05, 2019

Very prompt and thorough The curtesy of the entire staff was super. I appreciated the transportation back and forth through Uber. All my questions were answered and Chris wen More

by remaxbarb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Aug 06, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team! The kind words you had to share about Chris are greatly appreciated. Have a wonderful day!

August 02, 2019

My mazda! Loved how quick service was, how informed I was. Thanks for loaning a car to me after my car was fixed the first time! I loved the car! The prices was More

by Katey19*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange, Fabian Vigil, James Taylor, Jason Vollin, Joey Culbertson, Joe Ralph
Aug 02, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a review.

August 02, 2019

Great service I live on the north side of town. I happily drive to this VW location/dealership because the service is always great (where I have found others lack More

by PGINCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Aug 05, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team! Thank you for the kind words you had to share about Dan.

August 02, 2019

Great experience buying a car Aric was a great when buying our car. He was friendly, not pushy at all. He answered all of our questions. The process of buying the car didn’t seem More

by PROWLER1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Cihura, Aric Cecale
Aug 05, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy you found our staff to be so supportive during your experience. We appreciate the kind words you had to share about Aric. We hope you have a wonderful day!

August 01, 2019

Super friendly and great customer service! I was thrilled with my experience here. I walked in with a strict budget and my salesman went above and beyond to make a deal happen for me. Not only More

by LakynArthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryn Reynolds
Aug 01, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Lakyn, we're happy you found our staff to be so supportive during your experience. The kind words you had to share about Bryn are greatly appreciated. We hope you have a wonderful day and enjoy your new car!

August 01, 2019

Excellent service went in expecting to be there all day, however service was quick, friendly and efficient. i would definitely purchase from this dealership again. than More

by RAYMONDVDELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gallentine
Aug 02, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit. Have a great day!

August 01, 2019

40,000 Mile service My service member Fabian was late for our appointment and couldn’t be found on the lot. Other service members were extremely courteous while I waited. More

by MADISONLDERMODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Aug 02, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for sharing your experience! We are glad to hear that our other service members were able to assist until Fabian arrived. We will be using this as a learning experience to improve our service team. If you'd like to provide any additional feedback, please email us at social@bobpenkhus360.com. Thank you - Bob Penkhus Automotive Group

August 01, 2019

Love my VW Jetta TDI Marc Skinner is doing a great job. He's really working with me to get my car fixed under its extra warranty before it expires. Thanks More

by ADAMKL4SKY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Skinner
Aug 02, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team! The kind words you had to share about Marc are greatly appreciated.

August 01, 2019

Service The gentleman that took care of my bulb replacement. was very personable and professional. I waited and he offered me refreshments and gave me a few More

by NANCY26
Customer Service
Recommend Dealer
Yes
Employees Worked With
Haleigh Vance
Aug 02, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team! We hope you have a wonderful day!

August 01, 2019

Great service Took my 2019 Mazda in for an oil change. Everything went smoothly. Great communication, easy to understand what was going to happen and the time frame More

by ambercarmela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Aug 02, 2019 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had such a positive experience with our team!

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