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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

April 19, 2022

The dealership was clean and staff was friendly. They were all helpful and Victor was amazing! More

by BEANYJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rodriquez, Adam Torres
Apr 26, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review and giving Victor a shoutout. See you at the next visit.

April 14, 2022

They got my car in and out quickly which helped me out on a busy day. More

by CARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Apr 26, 2022 -

Bob Penkhus Mazda at Powers responded

Carin thank you for the 5 star review.

April 12, 2022

Great service, on time and under budget. Clear and easy communication. I would go back. More

by KEN94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Franco Leonard
Apr 18, 2022 -

Bob Penkhus Mazda at Powers responded

Ken thank you for the review. See you at the next appointment.

April 12, 2022

Shirley Customer Service very rude don’t have a patient with a customer Manager William Terrible More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Chavez, David Thibault
April 10, 2022

The service Rep was Amazing, caring and very nice. Explained everything - fist one I have had that doesn’t try to hurry you up! If I come back I will request him and hate my self I can’t remember his More

by CINDYLBARRINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Apr 11, 2022 -

Bob Penkhus Mazda at Powers responded

Cindy thank you for your recommendation. We are so pleased to hear you enjoyed your visit to our service center. We appreciate you allowing us to take care of you and your vehicle. See you at the next visit.

April 07, 2022

Friendly and competent. Loved the frequent updates, especially the videos. Recommend these folks to anyone with a Mazda. More

by DOUG94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Franco Leonard
Apr 11, 2022 -

Bob Penkhus Mazda at Powers responded

Doug thank you for taking the time to write a review. We are pleased to hear our team could make this a great experience. We appreciate your recommendation, see you at the next visit.

April 02, 2022

Took my car in for my first oil change. They had me in and out in no time. Happy to announce the didn’t try to up sell me anything! Just changed my oil! More

by amrmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Apr 05, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for your review. See you at the next visit.

April 02, 2022

We purchased the car end of December, and there was a known issue with the driver's seat motor. I called service department 4 times and left voicemails, never received a call back. Actually had to go in More

by tilly28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Victoria Hollihan, Franco Leonard
Apr 05, 2022 -

Bob Penkhus Mazda at Powers responded

Dear Tilly, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus, we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Bud Hall Service Manager 719-785-9615

March 31, 2022

I had a wonderful experience with Bob Penkhus. They made my purchase easy and fun. I love my Mazda! More

by amrmyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garside
Apr 05, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the review. We are pleased to hear our team could help you find the right car. Come see us again.

March 29, 2022

They were very helpful and accommodating. I walked in and was immediately greeted and walked through the process. I was also given updates on my vehicle's status throughout the day. More

by adriellebaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Mar 29, 2022 -

Bob Penkhus Mazda at Powers responded

Adrielle we are pleased to hear you enjoyed your visit to our service department. Come see us again.

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