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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

June 15, 2022

Always great service and always professional. I appreciate everyone’s great attention to detail. Thanks More

by Eddie_Boughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Keith Youngers
Jun 23, 2022 -

Bob Penkhus Mazda at Powers responded

We appreciate the 5 star review, Eddie! We strive to ensure a positive customer experience for everyone who enters our doors. We look forward to seeing you next time!

June 09, 2022

2020 CX30 back hatch not working 24k miles refused to fix after found problem through codes. Said FOB battery was replaced, was not. Several times promised to call, never did. Now at 46k miles Mazda bumper t More

by Wlovatom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pech, Franco Leonard
Jun 13, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

June 09, 2022

Great service - friendly and professional. Diagnosed and repaired the issue within the quoted time. We’ll be back. More

by E W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Franco Leonard
Jun 10, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. See you at the next appointment.

June 08, 2022

Franco got me in quickly and Brodie and Eric did a great assessment of the vehicle I purchased! More

by xpeck3123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brodie and Eric Boughton , Franco Leonard
Jun 10, 2022 -

Bob Penkhus Mazda at Powers responded

Franco thank you for the review. We appreciate you giving Brodie and Eric a shoutout. Congratulations on your new vehicle. Come see us again for any other car needs.

June 08, 2022

Very pleasant experience, Zach was great to work with. Have recommend him to a few people More

by Kimi
Recommend Dealer
Yes
Employees Worked With
Zach Cooper
Jun 10, 2022 -

Bob Penkhus Mazda at Powers responded

Kimi thank you for the review. We will be sure to pass this along to Zach.

June 07, 2022

Professional and prompt. Got me in at my assigned time and kept me informed throughout the time More

by LAGERBDLTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Jun 10, 2022 -

Bob Penkhus Mazda at Powers responded

We appreciate your feedback. Come see us again soon.

June 05, 2022

Great team that makes you feel important provided me with honest service and thorough work. More

by K_PONDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Jun 10, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the kind words.

June 05, 2022

Very courteous, clean and organized. Having a complimentary drinking (water & coffee) station is a bonus. More

by minlee329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Jun 10, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review.

June 05, 2022

Fast service all needs were met good customer service returned car in same condition no complaints More

by Briana Krajcovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Jun 10, 2022 -

Bob Penkhus Mazda at Powers responded

Briana thank you for the review. We are very happy to hear our team could provide you with excellent service. Come see us again soon.

June 02, 2022

This dealership made our car buying experience easy. Our sales person, Mitch, went above and beyond to help us find the right vehicle. From sales to service the entire staff is friendly and knowledgeabl More

by Kb1534
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales person, Mitchell , Franco Leonard
Jun 03, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to leave us feedback. It's wonderful to know you had a great experience and we'll be sure to let Mitch know you felt he went above and beyond!

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