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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

August 30, 2022

Will not be back. Lousy service. After service the check engine light is on WHY? More

by psechler75@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Repairman
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

August 29, 2022

I had a great experience with this dealership! Leeroy and Nic were extremely helpful and made me feel very welcomed. There was an open line of communication during the negotiations and I’m glad we More

by ivanaruiz1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, Nick Semyck, Mike Wahl, LeRoy Beltz
Aug 30, 2022 -

Bob Penkhus Mazda at Powers responded

Ivana thank you for taking the time to write a review. We appreciate you giving LeRoy and Nic a shoutout. So pleased that you enjoyed your experience. Come see us again soon.

August 27, 2022

Professional, honest, and competent are three words that immediately come to mind when I think of the Bob P. Mazda at Powers team. More

by Bob F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Boothe, Joey Culbertson
Aug 30, 2022 -

Bob Penkhus Mazda at Powers responded

Bob so honored by your feedback. See you at your next appointment.

August 26, 2022

Extremely courteous staff. I loved the customer service! I would highly recommend this location to anyone. More

by CPBLAKE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Aug 30, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the kind words and recommendation.

August 25, 2022

The more things change at other dealerships, the more they remain the same at Bob Penkhus Mazda North. Bob Sr. founded this dealership in 1951 at a time when good customer service and common sense was go More

by 479chandler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, LeRoy Beltz
Aug 30, 2022 -

Bob Penkhus Mazda at Powers responded

Chandler congratulations on your brand new MX-5. This is a beautiful car especially in that blue. Thank you for giving us the opportunity to help you get into that sweet ride. We are honored by your trust and kind words. We strive to provide the best service in town and are pleased we could accomplish that with you. Enjoy your ride and come see us again for any other car needs.

August 24, 2022

The sales, finance and service teams at Bob Penkhus helped me find the car I wanted in spite of inventory challenges, made a generous offer on my trade in and delivered the beautiful new vehicle as pro More

by ANN14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, Dustin Boothe, Austin Robley
Aug 30, 2022 -

Bob Penkhus Mazda at Powers responded

Ann congratulations on your new vehicle. Thank you for coming to see us and allowing us to help with your shopping needs. Enjoy your new ride and come see us again for any other car needs.

August 24, 2022

The servicing went smooth. I even got an Uber to drop as well as pick my car from the center More

by DXS190008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Aug 30, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review.

August 24, 2022

Service advisors are very friendly, very helpful, and gave a good recorded video of needed repairs. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Aug 30, 2022 -

Bob Penkhus Mazda at Powers responded

Adam thank you for coming to see us for your car needs. See you at the next appointment.

August 22, 2022

Fast efficient service as always and everyone is very friendly. My car always feels like new after my service More

by JRAMOSBORIQUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Joey Culbertson
August 22, 2022

Bob Penkus Mazda is as great as a Mazda! This has been the best car I have ever owned. All it ever needs is regular maintenance and I feel confident that I am getting the best service from More

by andrea.vannote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
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