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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,198 Reviews
Call Dealership (719) 785-9666
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7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

December 12, 2023

Friendly and knowledgeable service. Arranged a Fast and convenient Uber for service. Will come back More

by aalivings
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Report | Print
Dec 14, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the five-star review! We look forward to serving you again in the future!

December 12, 2023

Besides not looking at my driver side window everything was great and done way ahead of schedule. More

by rwood072006
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Report | Print
Dec 14, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5-star review and for trusting us with your Ford. Please reach out if we can assist you in the future!

December 10, 2023

Dependable, honest, and consistent. They did a great job with getting my wifes car back on the road. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Seth Confer, Darren Keller
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Matt, thank you for trusting us with your wife's car! We hope that we see you both again in the future!

December 10, 2023

Always pleasant no stress, especially Darren and I will be back for the next service. More

by VNMACHINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Keller, Darren Keller
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the 5-star review, and we look forward to serving you again in the future!

December 09, 2023

Above and beyond great customer service. Always provides rental when repairs take longer than expected. More

by TPPEAVEY
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the five-star review! We appreciate the business, and we look forward to serving you again in the future!

December 09, 2023

Excellent. They helped get me into a new car with a better monthly payment. They made sure I was connected to the MyMazda app. The remote start was set up befor More

by PG63
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your new car purchase! It was an honor to serve you, and please don't hesitate to reach out if we can assist you further.

December 09, 2023

They are always pleasant when I come in and prompt to get me on my way. All the work has been quality since I purchased my car. Seth also refunded me after they accidentally charged me, which was appreciated More

by Dylancwest3
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Dylan, we appreciate the review! Thank you for trusting us with your Mazda, and we hope to see you again soon!

December 09, 2023

5 Great visit Grrrrrrreat It was great visit and I had great service for that great visit. I enjoyed the great visit More

by ACHAND82690
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

We're so glad to hear you had a great visit! Hope to see you again soon!

December 08, 2023

very Bad customer service Sage Surat He does Not how to listen to the customers needs but pushes for other thing and try to sell theam what they dont want ive long time standing with Mazda My first time iv More

by catmustangdog4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sage Surat, Sage Surat, Chris Herr
Report | Print
Dec 08, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

December 07, 2023

Franco was great kept me up to date with the whole process of my vehicle getting worked on More

by Necahual13
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Report | Print
Dec 08, 2023 -

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your Mazda! We're so glad you enjoyed your time with Franco! We hope to see you again soon.

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